Vivek Reddy Goli

Founder

Santa Clara, California, United States13 yrs 3 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Delivered tens of millions in yearly impact at Amazon.
Reduced associate ramp time by 50% in global operations.
Built Alexa Help Domain for multi-turn customer conversations.

Stackforce AI infers this person is a SaaS and AI-driven product leader with a strong focus on revenue optimization.

Contact

vivekreddy7@gmail.com LinkedIn

Skills

Other Skills

General ManagementConsumer ProductsEntrepreneurshipContent StrategyProject PlanningArtificial Intelligence (AI)User Acceptance TestingProduct LaunchTechnology RoadmappingAnalyticsConsumer ElectronicsBusiness IntelligenceInformaticaDatabase DesignJava

About

At Amazon, I shipped software that delivered tens of millions in yearly bottom-line impact: 𝐆𝐥𝐨𝐛𝐚𝐥 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Cut new associate ramp time in half (6 weeks → 3 weeks) for the most complex technical support categories. Reduced handle time by 35%+ across millions of weekly contacts. 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐃𝐞𝐯𝐢𝐜𝐞𝐬: Compressed SKU decision cycles from 8 weeks to under 1 week across 3 product categories. 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐈: Built Alexa Help Domain, handling thousands of daily multi-turn customer conversations. Now I'm applying these same capabilities to automotive industry that is leaking revenue to performance gaps, high turnover, catalog complexity, and training decay.

Experience

Rapport (getrapport.ai)

Founder & CEO

Feb 2026 – Present · 1 mo · San Francisco Bay Area

Building the missing infrastructure to capture, extract and deploy actionable revenue intelligence for in-person sales conversations.
Rapport doesn't just transcribe, it understands deals as they unfold. It surfaces hidden risks, unanswered objections, and deal-killers as conversations progress, giving consultants the insights they need to address concerns before customers walk away. The result, everyone can learn the instincts of the top 1% and close more deals.
Check us out: getrapport.ai