Melvin Nguyen (He/Him/His)

Operations Associate

United States8 yrs 1 mo experience
Highly Stable

Key Highlights

  • Empowered underserved students for educational success.
  • Led strategic planning for 6,000+ scholars.
  • Achieved 100% college matriculation rate for mentees.
Stackforce AI infers this person is a leader in educational equity and student success initiatives.

Contact

Skills

Core Skills

Program ManagementMentoringTeamworkPublic SpeakingTeam LeadershipProgram DevelopmentCreativity And Innovation

Other Skills

CoachingProject CoordinationProject ManagementMicrosoft PowerPointCareer CounselingCareer DevelopmentCareer Development CoachingCareer Path PlanningCoaching & MentoringCommunity EngagementFood Service OperationsNon-profit VolunteeringPeer TutoringCustomer ServiceBaking

About

An experienced advocate and change driver for post-secondary success. Today's road to educational and economic mobility is filled with potholes and stop signs that prevent first-generation and historically underserved students from succeeding. I strive to empower and equitably share opportunities for students who deserve engaging learning environments and wraparound services to achieve their definition of success. All posts and thoughts are my own.

Experience

Barrier breakers®, inc.

College Access Counselor

Mar 2026Present · 0 mo · Remote

The college board

Fellow, Strategy Leadership Program

Jan 2026Present · 2 mos · Remote

Apia scholars

3 roles

Senior Manager of Student Success

Promoted

Jul 2025Jan 2026 · 6 mos · Remote

  • Recruit, onboard, and lead a 12-member Scholar Advisory Committee, integrating scholar voice into organizational decision-making and co-launching 3-5 student-driven events each year.
  • Spearhead the strategic planning and curriculum design for foundational career development and alumni programs for 6,000+ scholars and graduates.
  • Partner with the development team to design in-person and virtual volunteer opportunities for over 10 corporate partners.
  • Consult on student engagements and supports for the Career Development Fund and Scholar Relief Funds.

Student Success Manager

Sep 2022Jul 2025 · 2 yrs 10 mos · Remote

  • Managed the college-to-career programs for 5,000+ scholars and alumni, including the Stay in Check in series, Industry Experts Series, Networking Nights, CareerFest, and coaching calls.
  • Developed and facilitated culturally relevant curriculum to support Asian American, Native Hawaiian, and Pacific Islander college students, focusing on reducing financial barriers to higher education.
  • Collaborated cross-departmentally to evaluate and report program outcomes to funders, uplift student voices, and streamline scholarship communications.
MentoringCoachingProject CoordinationProject ManagementProgram ManagementProgram Development

Group Facilitator

Jun 2022Jul 2022 · 1 mo · Washington DC

  • Engaged APIA Scholars in small groups via email and social media prior
  • Participated in alumni advice prompts on social media during the week of the ELS
  • Facilitated small group (8-10 students) discussions related to the Elevating Leadership Summit programmatic content
  • Built relationships with and between incoming APIA Scholar cohort by providing advice, resources, and encouragement to participants.

Institute for nonprofit practice

Community Fellow

Sep 2022May 2023 · 8 mos · Remote

  • Participated in management seminars covering topics ranging in organizational leadership, social justice and systems change, community organizing, personal brand building, fundraising, networking, and developing your leadership narrative.
  • Engaged in action-oriented problem-solving regarding specific leadership and management challenges confronted by students and their organizations.
  • Gained access to a breadth of social impact resources including learning from renowned leaders, current students, alumni, faculty members, community partners, and funders.

Strada education network

Future Leaders Fellow

Sep 2022Dec 2022 · 3 mos · Remote

  • Collaborated with a team of eight to create a social impact internship experience that centers people of color, immigrant, bilingual, and bicultural individuals; people with disabilities, and members of the LBGTQIA+ and gender nonconforming communities.
  • Researched and synthesized best practices in mentorship and offboarding practices for internship programs.
  • Coded data from the Employer and Community College Partnership Challenge grant applicants.

Future chefs

2 roles

Program Specialist

Oct 2021Sep 2022 · 11 mos · Boston, Massachusetts, United States

  • Coordinated the recruitment and onboarding for Future Chef’s paid school year program, summer program, and short-term engagements, totaling ~200 participants.
  • Coached 20 students by supporting their post-secondary planning, checking on their personal and professional growth, and offering targeted advice to improve on their strengths and weaknesses.
  • Increase the capacity and sustainability of the program models (Prepares, Delivers, and Sustains) by 50%.
  • Partnered with local restaurants and hotels to develop internships and apprenticeships for high school graduates.
  • Spearheaded organizational improvement by redefining job descriptions, reallocating resources, building capacity, and bolstering internal structure for a team of 15 staff members.
TeamworkPublic SpeakingMicrosoft PowerPoint

Forest Foundation Fellow

Jun 2021Sep 2021 · 3 mos · Boston, Massachusetts, United States

  • Coordinate the onboarding process for 25 youth participants in Future Chef’s summer work-based learning program.
  • Research long-term impact data points to implement into the next fiscal year such as employment, educational success, and self-sufficiency indicators.
  • Coach five students by supporting their post-secondary planning, checking on their personal and professional growth, and offering targeted advice to improve on their strengths and weaknesses.
Team LeadershipProgram ManagementProgram Development

Results for america

Consulting Intern

Jun 2021Aug 2021 · 2 mos · Boston, Massachusetts, United States

  • Conduct research into the recruitment and engagement of Opportunity Youth to be implemented by the Shelby county Memphis government.
  • Edit and refine slide decks for bi-weekly working groups and larger internal shareouts at the Opportunity Accelerator initiative.
  • Create data visualisation from cleaned survey reports on procurement equity.

The egf accelerator

EGF Accelerator Fellow

Feb 2021Jun 2021 · 4 mos · New York, United States

  • Joined a cohort of ten selected leaders from diverse creative backgrounds who seek to advance an idea around educational equity.
  • Through weekly lectures and workshops, learned and developed praxis around innovative leadership, communication, program, data, metrics, and evaluation.
  • Refined personal social impact ideas through meaningful discourse and concrete feedback from industry mentorship.
  • Practiced the power of networking and relationship building among fellows and distinguished leaders in the nonprofit sector.

Apia scholars

APIA Social Innovation Fellow

Nov 2020Jun 2021 · 7 mos · Washington, District of Columbia, United States

  • Over six months, learn from instructors at Stanford d.school to apply human-centered design thinking resources, strategies, and frameworks within an equity lens.
  • Within a team of four, utilize learned skills to co-create and pitch a project on a sustained mentorship program to APIA Scholars organization & McDonald’s top executives with the goal of retaining and graduating college students, as well as placing alumni into successful and meaningful careers.
  • Build professional skills such as facilitation, leadership, community building, project management, and communication in bi-weekly workshops.

Breakthrough new york

College Access Mentor

Sep 2020Jun 2021 · 9 mos · New York, United States

  • Guide 10 high school seniors in the college application process, leading to a 100% college matriculation rate. Specifically, support students to determine a college list, edit essays, navigate financial aid, and commit to a college.
  • Conduct monthly check-ins to ensure students score over 85% in their academic classes, participate in at least two extracurricular activities, and maintain engagement in Super Saturday classes.
  • Report findings and KPIs through Salesforce and collaborate with managers to facilitate student college transition.
Creativity and InnovationProgram Development

Haley house

Forest Foundation Intern

May 2019Aug 2019 · 3 mos · Greater Boston Area

  • Served meals, offered food pantry assistance, and provided companionship to over 300 community members.
  • Spearheaded the refresh of catering services for their social enterprise cafe to increase catering sales by 20 - 30%.
  • Activities included conducting research on equitable prices and implementing modernized payment systems.
  • Collaborated with a team of five to present and win a $4,000 grant for Y2Y, a nonprofit which aims to provide shelter and autonomy for youth experiencing homelessness.

Indiana market & catering

Server

Oct 2018May 2019 · 7 mos · Greater New York City Area

  • Set up large and upscale events for various companies across Manhattan
  • Served guests hors d'oeuvres and entrees in a timely manner
  • Assisted in the meal preparation and buffet arrangement
  • Bussed dishes and drinks

Hornblower cruises and events

Server Assistant Lead

Aug 2018Aug 2020 · 2 yrs · Boston, Massachusetts, United States

  • Trained new server assistants throughout their three-month probation period and ensured they reached the organization’s KPIs.
  • Supervised server assistants by assigning them to different stations, delegating tasks, and providing a space for collaborative feedback in post-shift meetings.
  • Maintained host stand by greeting and serving up to 120 customers per service.
  • Filled in for servers on understaffed days by placing orders, running food, bussing tables, and establishing a positive rapport with guests.

Entertainment cruises inc.

Rotational Restaurant Intern

May 2018Aug 2018 · 3 mos · Boston

  • Prepped dining rooms for restaurant service or events such as weddings and graduation parties for up to 300 guests.
  • Assisted servers and bartenders by writing down food orders, running entrees, busing tables, and mixing and serving drinks.
  • Planned, supervised, and coordinated weekly floor plans for 15 staff members.

Dō, cookie dough confections

Bakery Associate and Shift Leader

Sep 2017May 2021 · 3 yrs 8 mos · 550 LaGuardia Pl, New York, NY 10012

  • Direct daily production of safe-to-eat cookie dough for local servings, catering events, and nationwide shipping, resulting in $3,000 - $5,000 daily revenue.
  • Coordinate the learning and development of kitchen staff, increasing employee engagement and retention by 10%.
  • Pioneer and implement baking production practices to optimize efficiency by up to 50%.
  • Teach classes of up to 20 patrons on the food science and creativity in creating cookie dough.
Mentoring

Newton north high school

Culinary Ambassador

Mar 2016Apr 2017 · 1 yr 1 mo · 357 Walnut St, Newtonville MA 02460

  • Discussed with other ambassadors and the vocational departments about ways to improve vocational programs at Newton North High School
  • Visited middle schools to represent the different vocational programs Newton North has to offer and why they should take each class
  • Presented to over 150 parents and their kids around the school during 8th grade night to show them our different vocational offerings and tell them our personal story in our vocational class

Lapels dry cleaning

Counter Person and Manager

Oct 2015Aug 2017 · 1 yr 10 mos · 318 Walnut Street, Newtonville, MA 02460

  • Handled and resolved various work related and customer service related issues, such as processing customer phone calls and personal relations.
  • Day to day tasks included opening and closing store, greeting and assisting all walk-in customers averaging 200+ per week, and processing all incoming and complete orders.

Tigers loft restaurant

Cashier and Baker

Oct 2014May 2017 · 2 yrs 7 mos · Newton North High School, 357 Walnut Street Newtonville MA 02460

  • Supervised groups of up to ten students in the kitchen and dining room to bake and serve daily pastries
  • Day to day tasks included greeting and assisting customers, managing daily cash draw of over $800, and maintaining general store cleanliness.

Education

Boston University

Graduate Certificate — Gastronomy

New York University

Bachelor's degree

Tufts University

Certificate — Community Leadership and Social Change

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