Dr.Ritika Singh

Director of Engineering

Haryana, India23 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Director of Culinary and Hotel Management with extensive experience.
  • Expert in People Management and Customer Experience.
  • Strong background in Hospitality Administration.
Stackforce AI infers this person is a leader in the Hospitality and Culinary Management sector.

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Skills

Core Skills

People ManagementCustomer Experience Management

Other Skills

Counselling and guidance.Public RelationsPublic SpeakingCustomer InsightCustomer Engagement

Experience

23 yrs 8 mos
Total Experience
4 yrs 8 mos
Average Tenure
11 yrs 10 mos
Current Experience

Manav rachna international institute of research & studies

2 roles

Director, School of Culinary and Hotel Management

Promoted

Mar 2021Present · 5 yrs 2 mos

People ManagementCounselling and guidance.Public RelationsPublic SpeakingCustomer InsightCustomer Engagement+1

Head of Department, Hotel Management

Jul 2014Present · 11 yrs 10 mos

Eros hotel managed by hilton

Front Office Manager

Sep 2012Jul 2014 · 1 yr 10 mos · Nehru Place

Hilton worldwide

Assistant Front Office Manager

Feb 2011Aug 2012 · 1 yr 6 mos · New Delhi

Intercontinental hotels group

Guest Relations Manager

Mar 2008Feb 2011 · 2 yrs 11 mos · Greater Delhi Area

Intercontinental eros

4 roles

Assistant Manager Club

Promoted

Aug 2006Mar 2008 · 1 yr 7 mos

Guest Relations Executive

Jun 2004Aug 2006 · 2 yrs 2 mos

Guest Relations Supervisor

Promoted

Jun 2003Jun 2004 · 1 yr

Front Desk Assistant

Aug 2002Jun 2003 · 10 mos

Education

Manav Rachna International Institute of Research & Studies

Doctor of Philosophy - PhD — Hospitality Administration/Management

Aug 2019Dec 2024

Madurai Kamaraj University

Masters in Tourism Management — Hospitality Administration/Management

Apr 2016May 2018

Maharshi Dayanand University Rohtak

Bachelor of Education - BEd — Education

Jan 2006Jan 2007

YMCA

PR and Marketing

Jan 2001Jan 2002

Govt College,Chandigarh

Hons in Public Administration

Jan 1998Jan 2001

Apeejay School

Commerce

Jan 1984Jan 1998

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