Apr 2023 – Jun 2024 · 1 yr 2 mos · India · On-site

• Talent Acquisition:
• Strategic advisor, planning, process implementation, budgeting, partnering with leadership for attracting talent.
• Experience in hiring for multiple lines of businesses from frontline to leadership – Sales |Technology | Analytics | Procurement | Finance
• Leadership Hiring – Successfully managed leadership hiring across business verticals.
• Campus Hiring – Inspiring students to realize their corporate dreams relationship building with leading Management, Technology & Specialized colleges across India (XLRIs, NMIMSs etc.)
• Employer Brand – Utilizing the power of social media, job boards, user generated content sites and other digital platforms to generate awareness, attraction, build pipeline – Employer of Choice
• Hiring channels like Social media | Job portals | Referrals | Partners etc.
• People Development – Managed teams across locations.
• Business Partner:
• Drive values and culture across the organization.
• Ensuring superior stake holder engagement and employee experience, consult and advise business leaders on HR matters
• Experience in managing healthy employer: employee relationship
• Executive Stakeholder:
• Partnering with leaders & COEs across the organization, aligning local priorities and local needs across employee lifecycle.
• Being the influencer and custodian of organization culture and value

Aug 2017 – Apr 2022 · 4 yrs 8 mos · Mumbai, Maharashtra, India

• Part of the HR Leadership team, heading the TA function for India and Southeast Asia.
• Developing and deploying comprehensive and sustainable Talent Acquisition strategies that support the long-term enterprise Talent Management strategy, Strategic Workforce Planning which are in alignment with the company’s culture and growth objectives.
• Innovative sourcing strategies to attract talent from non-traditional and/or diverse talent pools - Intern Sourcing Model cost efficiencies, Internal Mobility Program- Internal Talent First & driving Diversity Agenda with a reduced dependency on agencies <5%
• Applying insights of the industry and trends to drive strategies and critical initiatives such talent identification and pipeline sourcing approach.
• Leading, mentoring and developing a high performing and engaged TA team generating results that have a clear, positive, and direct impact on business performance. Driving critical mobilizations and setting up of Finance &IT Shared services teams.
• Grown internally to strategically plan, design and deploy the Services function for HR APAC and managing the TA team performance and deliverables.
• Driving automation projects and leveraging TA tools, technology, and processes to analyze and deliver recruitment services effectively. Led the HRIS Implementation by identifying vendors, defining system enhancement requests and overall system configuration and integration.

Mar 2008 – Dec 2015 · 7 yrs 9 mos · Mumbai Area, India

• Responsibilities
•  Heading leadership hiring for Firstsource Solutions for India (Multi Location) and Philippines
•  Developing, driving and executing comprehensive search strategies to recruit senior and niche candidates in limited time frame
•  Working closely with various functional and vertical heads for manpower planning and to design various sourcing strategies to align the talent pipeline with the business requirements..
•  Quality checks and audits to ensure hiring processes and strategies are in sync with company standards
•  Designing strategies for process improvements in recruitment operations , track key metrics and MIS
•  Creating a high performance culture through coaching, motivating, leading by example and providing direction to team members
• Achievements:
•  Successful in creating a dynamic and strong sourcing mix to meet business needs. Reduced dependency on recruitment consultancies. Maximum number of closures through direct contact, networking , employee referral & job sites within the time frame
•  Hired more than 200 leaders for various vertical head and support head roles
• Role : Sr Manager Talent Acqusition : 2010 – 2012
• Manager Talent Acqusition : 2008 – 2010
•  Managed leadership hiring for North and West Domestic & International processes and Pan India Corporate roles
•  Ensured process adherence, policies, procedures and compliance
•  Developed critical talent pipeline for future requirements.
•  Direct sourcing of external candidates by using variety of low-cost channels
•  Developed recruiting goals, performance indicators to measure the effectiveness of the team.
• Achievements :
•  Instrumental in hiring the initial leaderships teams in Manila and Colombo in operations and support roles such as Operations, HR , Administration, IT etc
•  Delivered on critical ramps across locations for international and domestic operations within timelines and as per customer expectations

Oct 2004 – Feb 2008 · 3 yrs 4 mos · Mumbai

• Job Responsibilities
•  Led a team of 4 Recruitment Executives
•  Was responsible for the delivery of end-to-end services in talent needs including lead generation activities, development of new recruitment channels, organization of large-scale sourcing events through to final requisition closure including salary negotiations and determining winning offer packages.
•  Liaison with various operational / departmental heads to understand manpower requirements
•  Identified newer & cost-effective talent acquisition methods to meet recruiting needs including networking, internet, promotional campaigns, etc.
•  Handled the entire gamut of sourcing from consultants, walk-ins, advertisements, job-portals etc.
•  Responsible for campus hiring; both agent level and B-school.
•  Carried out organizational/environment analysis and identify critical strategic interventions required for the organization.
•  Developed and implemented strategies and actions to increase employee engagement, career satisfaction, progressive compensation and incentive programs driving towards workforce retention goals
•  Developed Job specifications, description and competency mapping.
• Achievements
•  Handled specialized senior level hiring assignments, determining recruitment & sourcing strategy.
•  Transitioned, streamlined and implemented the entire Hiring strategy for the KPO ramp-up. Single point of contact between the business unit and CFC India.
•  Assisted HR in the implementation PeopleSoft as per the project plan. Conducted training and ensured optimum use of PeopleSoft by recruiters and MIS team in all recruitment activities
•  Created Aptitude Tests used for assessing junior level candidates.
•  Awarded Employee of the Quarter in November 2004 and December 2005.
•  Actively involved in FASTER( Six Sigma) projects and ISO for the Recruitment Team

Jul 2003 – Sep 2004 · 1 yr 2 mos · Mumbai

• Job responsibilities
•  Worked closely with the business inits in implementation and execution of corporate HR programs and projects
•  Supported BU Leaders with effective HR practices that positively affect the business
•  Played the role of an SME and supported in resolving employee concerns
•  Conducted and managed investigations of complex employee complaints and concerns that could result in legal ramifications or organization exposure, work on appropriate action based on established practice
•  Systematized and Streamlined the induction schedule. Successfully organized and conducted over 30 inductions right from ensuring all joining formalities are completed to giving a detailed overview of the benefits, policies, structure of the organisation.
•  Prepared an induction manual and employee handbook detailing all relevant policies, guidelines and information.
•  Help bring down attrition levels during induction and training through regular interaction with the new joinees (HR Buddy, HR SPOC).

Sep 2002 – Jun 2003 · 9 mos · Mumbai

• Job responsibilities
•  Part of the Recruitment Operations Team handling recruitment operations such as sourcing and selecting candidates, coordinating/conducting pre-selection tests and interviews as well preparation of appointment letters.
•  Identified and shortlisted candidates through interactions with Recruitment Consultancies, company database (icicicareers.com), referrals as well as advertisements.
•  Responded promptly and resolved queries relating to company policies and benefits by both external as well as internal customers. The single point contact for all International Banking and ICICI Home Finance recruitment activities and payroll queries
• .