Jan 2023 – Jul 2025 · 2 yrs 6 mos · Ireland · Hybrid

• Owned and scaled an AI Product Portfolio of nine products — including LLM copilots, predictive analytics platforms, and enterprise AI agents — defining the vision, strategy, product roadmaps, and market opportunity research to drive multi-million ARR growth.
• Led a regulator-funded AI/ML initiative to identify and support vulnerable customers, ensuring timely interventions, compliance with Ofgem PSR guidelines, and unlocking regulatory rewards for the utility sector.
• Launched an AI-powered email triage agent capable of auto-classification, summarization, auto-reply, and ticket system integration — reducing manual workload, delivering significant FTE savings, and ensuring SLA adherence across enterprise customer service operations.

Mar 2022 – Jan 2023 · 10 mos · Ireland · Hybrid

• Spearheaded a multi-year, regulator-funded ML platform that forecasted network demand, enabling utilities to unlock multi-million euro capex savings, improve grid resilience, and comply with regulatory mandates.
• Led EV Charger Prioritization from concept to launch — conducted discovery, defined the AI-driven product roadmap, and delivered a geospatial optimization tool that maximized ROI and guided national EV charging infrastructure strategy.
• Built and led cross-functional Agile squads (data scientists, engineers, analysts), scaling delivery of regulatory-grade AI products that avoided penalties, secured financial rewards from regulators, and established industry-wide credibility.

Mar 2021 – Mar 2022 · 1 yr · Ireland · On-site

• Automated complex compliance reports in SQL + SAS, cutting development effort by 50 % and reducing manual touch-points each cycle.
• Productised a suite of data products for regulatory reporting shrinking the prep window and risk of errors.
• Assisted in implementation of enterprise data-governance & master-data-management with Informatica MDM/Data Quality

Feb 2019 – Mar 2021 · 2 yrs 1 mo · Ireland · On-site

• Architected and owned a suite of enterprise data products that optimized the Global IT-Change PMO, delivering near real-time insights on project risk, capacity, and ROI for executive decision-making.
• Automated a €300M annual portfolio budget cycle (Excel + SharePoint + Power Query), eliminating 100+ coordination hours per planning round and enabling faster, more accurate financial forecasting.

Jun 2018 – Feb 2019 · 8 mos · Galway Metropolitan Area · On-site

• Gained hands-on proficiency in SAP SuccessFactors (talent & learning), SAP Marketing Cloud (campaign analytics), and SAP S/4HANA (finance order-to-cash), enabling faster troubleshooting and value demos.
• Primary customer advocate for 5 enterprise accounts, translating day-to-day pain points into product requirements for SAP SuccessFactors, and SAP S/4HANA.

Jan 2016 – Aug 2017 · 1 yr 7 mos · Mumbai · On-site

• Built and scaled a portfolio of 20+ data products, enabling the bank to track product performance, forecast accuracy, and campaign ROI - early foundation in data-driven product management.
• Automated enterprise reporting workflows (Sales Incentive & Rewards dashboards) by integrating Excel, VBA, and macros - cutting 50+ analyst hours per quarter and enabling self-serve analytics adoption across the national sales force.
• Launched and product-managed a 0 to 1 product, aligning cross-functional teams (operations, sales, regulators), training 250+ field reps, and executing the go-to-market strategy.

Mar 2015 – Jan 2016 · 10 mos · Mumbai Metropolitan Region · On-site

• Designed and rolled out executive decision intelligence packs (Monthly/Quarterly Performance dashboards with forecast-vs-actuals, budget variance, and sales trends), reducing the executive decision cycle time and enabling faster strategic pivots.
• Instituted enterprise-wide data governance by implementing a data-quality SLA across 6 zonal teams, significantly improving accuracy, consistency, and trust in analytics across the organization.
• Partnered with Engineering to launch a self-serve BI portal, automating 10% of legacy reporting, reducing manual reporting overhead, and freeing 15 analyst-hours per month for higher-value analysis.

Jan 2012 – Mar 2015 · 3 yrs 2 mos · Mumbai Metropolitan Region · On-site

• Co-founded and led product strategy for a digital solutions venture focused on enabling SMEs and creators to go digital and expand revenue reach.
• Delivered a portfolio of customer-centric products including WordPress websites, e-commerce platforms, and digital marketing campaigns for artists, retail businesses, and education providers.
• Owned end-to-end product lifecycle — from market research and requirements gathering to design, development, and go-to-market execution.
• Partnered directly with clients to scale their digital presence, resulting in improved customer acquisition, retention, and revenue growth.