Samiksha Sharma

Product Manager

Mountain View, California, United States7 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in launching disruptive consumer tech products.
  • Expertise in product management and ML-driven solutions.
  • Strong leadership in cross-functional team environments.
Stackforce AI infers this person is a Fintech and E-Commerce Product Manager with strong ML and AI expertise.

Contact

Skills

Core Skills

Product ManagementGamificationProduct StrategyUser Experience (ux)Product VisionProduct Design

Other Skills

Product IdeationMobile GamesAnalyticsLeadershipA/B TestingProduct led growthMonetizationResearchJavaPythonScalaMongoDBCC++SQL

About

Result-driven Product Manager with 8+ years of work experience in the Fintech and E-Commerce industry, with a proven track record of creating disruptive 0-1 consumer tech products, launching and scaling products in Fintech domain transforming consumer finance and lending space. Strong background in Software Development which allows me to bring a unique combination of business and technical acumen to the table: Developed and launched multiple ML-driven products to drive customer experience as part of the NLP-Tech team at Flipkart. Expertise in product management, strategy, UX design, user research, software development, data science and agile methodologies. Skilled in leading cross-functional teams. Educational background: MBA graduate from ISB Hyderabad, ME Computer Science graduate with specialization in Data Science and Machine Learning from BITS.

Experience

Earnin

2 roles

Staff Product Manager

Promoted

Jul 2025Present · 8 mos · Palo Alto, California, United States

Senior Product Manager

Apr 2024Aug 2025 · 1 yr 4 mos · Palo Alto, California, United States

Skillz

Senior Product Manager

Jun 2023Mar 2024 · 9 mos · California, United States · On-site

  • Own player experience and monetisation charter for social gaming platform with ~2M MAU
  • Conceptualized and launched gamified leaderboard experience across Tk+ games; drove Tk M increase in monthly gross revenue
  • Spearheaded the launch of ML-driven bot and fraud detection system reducing bot-attributed revenue loss and player churn by Tk
Product IdeationGamificationProduct VisionMobile GamesProduct ManagementAnalytics

Flash ai

Founding Member and Product Lead

Apr 2022May 2023 · 1 yr 1 mo

  • Product Lead for AI-powered Smart Shopping Inbox - core offering to track and manage e-commerce orders, communication, and rewards on a single platform; held additional responsibilities across engineering, design, hiring, and fundraising
  • Defined MVP and GTM strategy to launch Smart Inbox for a target market of 65 Mn power shoppers; leveraged quantitative and qualitative user research methods and market analysis to validate solution hypothesis
  • Hired design team and led e2e UX lifecycle to craft MVP user flows - including mock explorations and usability studies to iterative development
  • Successfully built a 10-member engineering team; established company processes for recruiting, onboarding, and agile development
Product IdeationProduct VisionAnalyticsProduct StrategyUser Experience (UX)Product Design+1

Flipkart

4 roles

Senior Product Manager

Promoted

Jan 2022Apr 2022 · 3 mos

  • Product Lead for 1P EMI and Flipkart Buy Now Pay Later
  • Launched Flipkart’s first instalment-based repayment credit offering, generating $$ annualised GMV across Tx Mn users; drove partnership with leading bank, and led 12-member cross-functional team (Engg, UX, QA, and Data Science) to deliver accelerated launch in 5 months, just in time to capture Q4 festive volume
  • Owned the Risk and Data Science charter; Led team of 4 data scientists to experiment and launch enhancements to ML models for risk assessment and collections; expanded feature set to 2000+ alternate data signals from consumer buying and browse patterns on Flipkart, increasing top-of-the-funnel acquisition by Tx% and bringing down Net Credit Loss to Tx%
  • Drove vision, strategy, and GTM plan to externalize BNPL beyond Flipkart platform to offline & online retailers to target 30 Mn users; secured leadership buy-in, led CX and system design, drove partnerships with payment gateways and bank to launch a successful pilot
Product VisionA/B TestingAnalyticsProduct StrategyProduct Design

Product Manager

May 2020Dec 2021 · 1 yr 7 mos

  • Consumer Finance | Fintech and Payments Group : Driving commerce through credit
  • Spearheaded redesign of post-acquisition flows (loan mgmt, repayment, collection); influenced system design revamp to support 10X scale, optimized CX throughout user journey resulting in 9-pt increase in NPS
  • Single-threaded owner of monetization OKRs; led experimentation, prioritization, and launch of monetization features like credit revolve, interactive IVR, and shaping payment channels, leading to Tx% increase in revenue and Ty% reduction in collection cost
AnalyticsProduct Design

Senior Software Engineer

Promoted

Jan 2019Apr 2019 · 3 mos · Bengaluru Area, India

  • NLP-Tech | Machine Learning | Data Science
  • Built NLP powered query portal with auto-complete and contextual search to assist support agents in resolving user complaints
  • Sole owner of Knowledgebase for handling customer queries across chat, voice and social media channels
  • Spearheaded the re-architecture to customizable & scalable multi-tenant customer support platform for Flipkart, Myntra and Jabong
  • Mentored 2 junior colleagues in the team; contributed to hiring drives, creating evaluation strategies and conducting interviews for SDEs

Software Development Engineer

Mar 2017Dec 2018 · 1 yr 9 mos · Bengaluru Area, India

  • Worked on 5+ ML-driven Automation Strategy initiatives as part of the NLP-Tech team to drive Customer Excellence
  • Developed Email Bot capabilities like automated query resolution and contextual recommendations for customer support agents to increase efficiency and reduce response time
  • Provided 1-click resolution through issue mapping, E2E query handling & seamless integration with voice channel for escalations
  • Designed & engineered user journeys to enable customers to self-serve their complaints on the website, resulting in lesser incidents created
  • Built Self-Serve troubleshooting platform and expanded the solution for major SKUs, resulting in a steep drop in customer returns
  • Architected fully customisable “Take a tour” feature using Plug & Play framework to coach users on new features & journey flows. Launched interactive tour to help customers with first return

Oracle india pvt. ltd

Software Developer

Jul 2016Mar 2017 · 8 mos · Hyderabad

  • Led development and deployment of Java-based frameworks for asset management, payment & billing in enterprise apps for Oracle’s Utilities Application Framework
  • Designed & developed app features and co-created product roadmap
  • Implemented Scrum Methodologies for Utilities Framework Team
  • Secured a top 3 finish at Oracle's Annual Innovation Day Hackathon

Flipkart

Software Engineer Intern

Jan 2016Jun 2016 · 5 mos · Bangalore

  • Single-handedly drove the initiative for Sentiment Analysis of customer reviews across Social Media channels to resolve customer issues and queries
  • Developed a Machine Learning model to classify negative reviews which are actionable
  • Built a tool to resolve user pain points with modules for review ingestion, preprocessing, classification and assigning customer reviews to specialized user agents for resolution

Education

Indian School of Business

Master of Business Administration - MBA — Marketing and Strategy

Birla Institute of Technology and Science, Pilani

M.E./MS — Computer Science with specialization in Data Science and Machine Learning

Guru Gobind Singh Indraprastha University

Bachelor of Technology — Computer Science

D.A.V. Public School

Science and Maths

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