Kat Downen

Operations Associate

Jackson, MS, United States16 yrs 1 mo experience

Key Highlights

  • Over 10 years of experience in marketing communications.
  • Proficient in CRM and digital marketing strategies.
  • Expert in managing large-scale marketing projects.
Stackforce AI infers this person is a Marketing Communications expert with a strong focus on SaaS and B2B strategies.

Contact

Skills

Core Skills

Marketing StrategyMarketing ManagementStrategic CommunicationsCustomer Relationship Management (crm)Project ManagementMarketing CommunicationsInstructional Design

Other Skills

Digital MarketingMulti-Channel MarketingProduct MarketingCorporate BrandingLeadershipEmail MarketingB2BSocial MediaLearning Management SystemsCreative BriefsAccount ManagementSales ProcessBusiness DevelopmentTraining & DevelopmentEducational Technology

About

I connect the human element to marketing communication. I am a marketing communications professional proficient in CRM, Messaging, Growth, Digital, Branding, Social Media and Lifecycle Marketing. Throughout my career, I have honed my expertise in Retention and Acquisition strategies, and I enjoy exploring new opportunities in marketing, communications, and project management. Known for my ability to manage large-scale projects and resources, I thrive on utilizing innovative marketing models to enhance brand awareness and generate high-quality leads. My skillset encompasses market research, consumer behavior analysis, content brief creation, copywriting, digital marketing, and social media strategies. By fostering collaboration with internal and external stakeholders, I consistently deliver exceptional results and exceed business objectives. Energized, customer-focused, and with over 10 years of experience in developing valuable SaaS solutions, I possess a strategic mindset and a relentless passion for continuous learning. I excel in building strong relationships across organizations and successfully managing complex marketing campaigns and projects. My strengths lie in implementing effective go-to-market strategies, driving cross-functional collaboration, and fostering a positive work culture. Specialties: CRM, Growth Marketing, Digital Marketing, Lifecycle Marketing, Email Marketing, Customer Retention, Acquisition Strategy, Marketing Campaign Management, Project Management, Cross-Functional Collaboration

Experience

Money insights

Director of Marketing Operations

Mar 2025Present · 1 yr · United States

  • We’re on a mission to help high-income earners turn cash flow into real wealth—using strategies that go way beyond the basics. Think income optimization, alternative investments, and tools the traditional finance world rarely talks about (but should).
Marketing StrategyMarketing ManagementDigital MarketingMulti-Channel MarketingProduct Marketing

Directv

2 roles

Lead Marketing Communications Manager

Promoted

Oct 2023Mar 2025 · 1 yr 5 mos

  • I take a customer-centric approach to translate priority marketing needs, business strategies & product solutions, into easily digestible messaging strategies. I employ collaborative tactics to guide the development of product messaging for acquisition and current customer marketing for DIRECTV and DIRECTV STREAM.
  • Collaborate with business strategy owners, Go-to-Market, Product, and Legal to develop messaging strategies and positioning to support product launches, promotions, and competitive campaigns.
  • Work with multiple internal teams, copywriters, and outside agencies to lead the development of messaging and communications that are accessible, relevant, and drive business results.
  • Partner closely with the Brand Management team to foster consistent use of DIRECTV's brand voice principles to ensure on-brand expression and execution of messaging deliverables.
Marketing ManagementCorporate BrandingProject ManagementStrategic CommunicationsMarketing Strategy

Marketing Support Manager

Nov 2022Oct 2023 · 11 mos

  • As CLM/CRM Marketing Support Manager for Onboarding & Base Management, oversee substantial email onboarding customers with more than 10MM+ subscribers by leading both creative and technical operations with remarkable efficiency through CDP Migration. Manage strategic creative process, data migrations and deployments with the goal of supporting all business units to achieve target KPI’s.
  • Devise and implement highly successful marketing campaigns across diverse channels, while collaborating seamlessly with cross-functional business units controlling for quality and accuracy of multiple campaigns simultaneously.
  • Administer redesign, quality assurance, migration and deployment of onboarding email projects for Satellite, DTVi, and BYOD for SaaS migration initiatives.
  • Align with Agencies, Salesforce Marketing Cloud, and multiple internal and external stakeholders to develop a RACI model path to success to streamline and optimize performance and execution.
Customer Relationship Management (CRM)Project ManagementMarketing StrategyLeadershipEmail Marketing

Nxtcre

2 roles

Senior Account Executive Sales & Marketing

May 2023Aug 2023 · 3 mos · Miami, Florida, United States

  • Orchestrated array of SaaS, digital marketing, and branding endeavors, leading strategic direction for dynamic fintech startups.
  • Accomplished 1016% surge in audience engagement through marketing technology landscape and cutting-edge digital marketing technologies such as personalization, data platforms, analytics, orchestration, digital strategy, digital transformation, and marketing automation.
Marketing CommunicationsMulti-Channel MarketingProject ManagementB2B

Digital Marketer

Nov 2022May 2023 · 6 mos · Miami, Florida, United States

  • nxtCRE is an 'Open-Bank' CRE fintech platform that partners with CRE financial institutions for exclusive access to immediate investment needs of their CRE investors. We have access to tens of thousands of highly motivated Must Buy Investors (MBI).
Marketing CommunicationsMulti-Channel MarketingProject ManagementB2BSocial MediaEmail Marketing

B2bx

Social Media Marketing & Brand Influencer

May 2022Apr 2023 · 11 mos

Marketing CommunicationsCustomer Relationship Management (CRM)Project ManagementB2BSocial Media

Youngwilliams

Instructional Designer

Nov 2021Dec 2022 · 1 yr 1 mo · Ridgeland, MS, United States

  • Corporate Training and Instructional Design.
Learning Management SystemsCreative BriefsInstructional DesignProject ManagementStrategic Communications

Kjd consultants

Director of Marketing And Business Development

Jun 2014Sep 2023 · 9 yrs 3 mos · Jackson, Mississippi Area · Remote

  • Principal Marketing Consultant
  • Direct marketing lifecycle development from strategic planning assessment to development and launch using broad knowledge of data-driven campaigns, project management, and quality assurance. Deliver unparalleled marketing expertise to esteemed global entities of Banks, Manufacturers, Legal Services, FinTech Platforms, Merchants, HealthCare Pharma, and Start-Ups alike.
  • Devised and implemented highly successful marketing campaigns across diverse channels, while collaborating seamlessly with cross-functional business units.
  • Steered all Social Media Marketing and Brand Influencing endeavors on the LinkedIn platform.
  • Provided valuable insights and formulated actionable recommendations, drawing from comprehensive analysis of customer journeys and touchpoints.
  • Engaged in effective communication and collaboration with internal and external stakeholders, including C-Level Executives, to comprehend strategic objectives, convey journey optimization outcomes, and delegate actionable next steps.
  • Enhanced revenue growth and elevated customer engagement by designing and executing lead generation strategies across diverse channels, encompassing email marketing, social media, SEO, content marketing, and paid advertising.
  • Increased 30% surge in website traffic and boosted 125% in social media engagement by performing market research, analyzing consumer behavior, determining new target audiences, and refining messaging.
Marketing CommunicationsCustomer Relationship Management (CRM)Multi-Channel MarketingProject ManagementB2BEmail Marketing

Ironsmith

Corporate Sales & Marketing Manager

May 2011Jun 2014 · 3 yrs 1 mo · Palm Springs, CA

  • Corporate Sales & Marketing. Manage pricing, sales and marketing for corporate markets and supports these activities to all markets as needed along with specific support to new initiatives in social media and marketing, manages rep relationships for 60% of the United States and marketing and sales within said territories.
  • ATTENDEE/EXHIBITOR/PRESENTER:
  • ASLA Annual Meeting and EXPO, San Diego 2011
  • ASLA Annual Meeting and EXPO, Phoenix 2012
  • ASLA Central States Conference, KC, MO 2012
  • TNASLA Annual Conference, Franklin, TN, 2012
  • Twin States ASLA Orange Beach, AL, 2013
  • Central States Conference ASLA, St Louis MO, 2013
  • Twin States ASLA AL/MS 2015
Marketing CommunicationsAccount ManagementProject ManagementB2BProduct Marketing

Indymac bank

Broker Coordinator

Jul 2007Dec 2010 · 3 yrs 5 mos · Irvine, Ca

  • Managed territory to include 75% of the U.S. Grossed $120mm sales first 6 months.
  • Experienced management professional with 10 years in project management, marketing, and leadership positions. Successful in building relationships with key personnel, industry professionals, and progressive companies. Well-versed in marketing strategies and brand recognition. Exceptional trainer and mentor with skills to motivate individual performance while building a strong team atmosphere to generate character and integrity.
Marketing Communications

Western capital mortgage

Senior Sales Marketer

Mar 2004Jun 2007 · 3 yrs 3 mos · Orange County, California Area

  • Achieved average funding of $1.5 million per month and over 80% funding ratio (a company record). Provided expert fiscal services to residential and commercial clients. Ensured compliance to federal and bank regulations. Ensured the integrity of transactional and contractual processing. Analyzed, structured, underwrote, priced and negotiated credit requests based on risk. Expertly managed all aspects of loan process including financial stipulations and client and lender relations.
  • Facilitating loan process from origination to close. Earned award for production achievement in 2005.

Accenture

International Tax Specialist

Jun 2000Jul 2002 · 2 yrs 1 mo

Education

University of Phoenix

Masters Business Administration — Global Marketing

Belhaven University

EdS Educational Leadership Specialist

Guilford College

Bachelor of Science — Business Mgmt & International Studies

Universitat d'Alacant

Bachelor's degree — International Business

Universidad de Sevilla

Bachelor's degree — International Relations

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