Mar 2020 – Nov 2022 · 2 yrs 8 mos

Oct 2019 – Apr 2021 · 1 yr 6 mos

• I am responsible for handling Account Based Marketing and Deal Based Marketing for strategic clients leveraging campaigns for client acquisition, engagement and retention
• Manage client relationships, expectations, client business assessment and risk analysis.
• Analyze practices and recommend products, features, and/or services to improve clients’ workflows.
• Communicate with assigned clients to assess their comfort level with "Uplers", understand their business operations, and help them reach their goals through “Know Your Client” initiative.
• Understand clients’ practices — including growth opportunities and risks
• Manage client requests and expectations by working with internal team and delivering the expected result.

Mar 2018 – Sep 2019 · 1 yr 6 mos

• From Sales to an account management taking a step ahead and focus more in increasing the revenue for company.
• Understand clients goals and their challenges which in turn lead to meet our own organisation’s vision.

Mar 2016 – Mar 2018 · 2 yrs

• I manage the account management activities for regions that fall into New Zealand and Australia.
• My job responsibilities revolve around looking after the existing clients as well as the new leads being brought forth by the lead generation team.
• I am involved in the entire lead to client conversions wherein I manage the invoices and keep the clients updated about the progress of their projects.
• I also handle various project management activities wherein I would be the medium off communication between the client and the project manager.
• Other than that, I also handle promotional activities on LinkedIn & Twitter, proposal documentation & online demonstration.

Jan 2015 – Feb 2016 · 1 yr 1 mo

• As a self-employed Project Development Specialist, I worked extensively on developing and managing a variety of projects using PHP, HTML, Embedded C, and C++. My focus was on delivering high-quality web solutions and embedded systems by leveraging my expertise in both front-end and back-end development. I collaborated closely with clients to understand their needs, conceptualize project goals, and provide customized solutions that met their specific requirements. This involved writing clean, scalable code, integrating third-party services, optimizing performance, and ensuring cross-device compatibility. My work also included problem-solving and iterative improvements, ensuring that each project was aligned with the client’s vision and business objectives. This hands-on experience has allowed me to sharpen my technical skills and deepen my understanding of the full development lifecycle.