Apr 2022 – Sep 2024 · 2 yrs 5 mos

• Scaled the engineering team from 25 to 90+ members, building a high-performance culture rooted in collaboration, ownership, and innovation. Known as a seasoned people leader, focused on mentoring, succession planning, and developing future engineering managers.
• Acted as a technology strategist and delivery owner, responsible for end-to-end product engineering and quality across Retail, Finance Automation, and Core Platform domains. Balanced execution speed with architectural integrity and operational excellence.
• Partnered with business and product leaders to align engineering investments with growth priorities, ensuring technology directly enabled revenue acceleration, operational efficiency, and customer experience improvements.
• Retail POS: Built and scaled a modern store platform (billing, returns, inventory, asset booking) that saved ~6,000 person-hours/year and unlocked ₹35–40 Cr/year in new revenue.
• Vendor Payout System: Implemented a robust system reducing seller payout cycles from 10 days to 1 hour, improving partner trust and marketplace scalability.
• Revenue Leak Detection & Data Monitoring: Designed monitoring systems that prevented daily losses of ₹1.5–2 lakh with negligible infra costs.
• Automation Platform: Delivered a reusable automation service, shrinking regression cycles from 3 days to 3 hours, embedding quality into development workflows at scale.

Nov 2018 – Apr 2022 · 3 yrs 5 mos

• Led multiple product pods (~20 engineers), owning both feature development and quality delivery across Nykaa’s e-commerce stack.
• Designed and delivered a generic Order Tracking & Notification Service (Java, MySQL, Kafka) that powered shipment updates, returns, and alerts across web and app, improving customer experience and reducing support calls.
• Established an Automation Center of Excellence, creating frameworks and service-level test APIs that integrated directly into CI/CD pipelines, ensuring fast, reliable deployments.
• Championed progressive rollouts (traffic segmentation, cookie/hash based) and built Jenkins + Grafana dashboards for real-time release monitoring.
• Mentored engineers in Agile practices (Scrum/Kanban), coding standards, and quality-driven development, laying the foundation for my promotion to Director of Engineering.

Sep 2017 – Nov 2018 · 1 yr 2 mos · Faridabad, Haryana, India

• Led a team of engineers on web application development and validation, mentoring them in extreme programming practices and advanced automation adoption.
• Architected a hybrid automation framework in Java (data-driven + keyword-driven), which drastically cut manual effort and enabled faster, high-confidence releases.
• Engineered enterprise-scale web crawlers in Python to systematically scan and index the Lenskart website, detect structural issues, and provide rich analytics to the SEO and product teams—directly contributing to higher search rankings, faster page loads, and improved user journeys.
• Designed lightweight internal tooling on Jenkins, empowering business and support teams (wallet updates, account conversions, balance checks) without requiring full-scale UI development—delivering agility with minimal overhead.
• Championed a quality-first engineering culture, embedding automated validation at every stage of delivery while focusing on system performance, reliability, and scalability.
• Managed and coached engineers, driving system design reviews, coding best practices, and performance-focused development to align technical delivery with evolving business needs.

Apr 2016 – Aug 2017 · 1 yr 4 mos · Gurgaon, India · On-site

• Directed end-to-end engineering delivery for core ad-tech platforms, overseeing design, development, deployment, and operations of real-time bidding processors and ad-serving pipelines.
• Managed a multi-disciplinary team of developers and automation engineers, driving accountability, mentoring talent, and ensuring alignment with business goals.
• Strengthened system scalability and resilience by designing multi-threaded components in PHP, Java, MySQL, Redis, and Nginx, handling high QPS traffic from demand-side partners.
• Established engineering best practices—code reviews, CI/CD pipelines (Jenkins), performance benchmarking, and automation-first validation.
• Championed cross-team collaboration with product managers, ops, and partner teams to accelerate onboarding of DSPs and ensure smooth integrations.
• Reduced release timelines through parallelized regression execution and continuous delivery, balancing both speed and reliability.

Nov 2013 – Mar 2016 · 2 yrs 4 mos · Gurgaon, India · On-site

• Spearheaded the design and development of high-performance Java services powering Vdopia’s Supply-Side (SSP) and Demand-Side (DSP) platforms, ensuring low-latency bidding and ad-delivery pipelines.
• Built and optimized real-time auction engines capable of handling large-scale bid requests under strict SLAs, improving throughput and reducing response times.
• Designed and scaled core backend modules in Java, integrating with MySQL, Redis, and caching layers to achieve high availability and fault tolerance.
• Worked closely with product and partner engineering teams to enable seamless DSP/SSP integrations, ensuring compatibility and speed across multiple demand partners.
• Introduced lightweight automation hooks in Java for continuous validation, ensuring quality delivery without slowing down development.
• Mentored engineers, reviewed critical code, and drove best practices in performance engineering, monitoring, and scalability.

Sep 2012 – Oct 2013 · 1 yr 1 mo · Bangalore · On-site

• Contributed to the development and enhancement of Speedpay applications, originally built in VB and later migrated to the .NET stack, ensuring smooth transition with minimal business disruption.
• Designed and implemented automation utilities in Java + Selenium WebDriver (TestNG, data-driven) to validate critical workflows, enabling faster release cycles and reducing regression overhead.
• Developed and optimized SQL Server scripts, stored procedures, and SSIS workflows to support backend processing and maintain data accuracy across modules.
• Engineered performance test scenarios with HP LoadRunner, modeling real-world user flows, analyzing transaction responses, and identifying system bottlenecks for optimization.
• Partnered with cross-functional teams to integrate security validations (Cenzic Hailstorm) and enforce secure coding practices within the application lifecycle.
• Deployed and maintained builds on Windows servers, conducting root cause analysis through log/config review and monitoring with SiteScope.
• Served as a Module Lead, responsible for feature development, system enhancements, and embedding automation/performance checks to ensure robust, reliable, and on-time delivery.

Jun 2011 – Sep 2012 · 1 yr 3 mos · New York, USA · On-site

• Contributed to the design, development, and validation of Western Union’s core money transfer applications during an onsite deputation in New York.
• Built and optimized SOAP/XML service harnesses for transaction validation, enabling faster functional and integration testing cycles.
• Developed automation utilities using Selenium WebDriver and scripting frameworks to support regression, performance, and security scenarios.
• Collaborated with product managers and business teams to translate UAT feedback into system enhancements, ensuring production readiness.
• Acted as a bridge between onsite and offshore teams, driving timely delivery of both short-term fixes and long-term roadmap features.

Oct 2009 – May 2011 · 1 yr 7 mos · Gurgaon, India

Nov 2006 – Oct 2009 · 2 yrs 11 mos · Trivandrum, Kerala, India · On-site

• Designed and developed UST Global’s internal training portal using HTML, CSS, and integrated it with content management features, improving accessibility for employees.
• Wrote VBScript utilities for validating insurance contracts, automating functional and database validation tasks, which reduced manual effort and improved accuracy.
• Partnered with project managers and developers to troubleshoot and resolve technical issues, gaining hands-on exposure across the software development life cycle (SDLC).
• Contributed to functional enhancements by providing feedback loops from testing to development, helping optimize features before release.
• Conducted regression testing and defect analysis, then collaborated with the dev team to drive fixes and performance improvements.