Anshu Tiwari โ Business Development Executive
๐ Fintech Enthusiast | Connecting people with opportunities. Merchant Services & Payment Solutions Issuer & Acquirer Business Payment Gateway (PG) & Point of Sale (POS) Operations Value-Added Services (VAS): UPI, Brand EMI, Bank EMI, Pay Later, Bharat QR DCC Conversion, Penetration & Activation Key Account Management (KAM) & Client Relationship Management Handling Corporate, Hospitality, Retail, and Mid-Market Merchants Issue Escalation & Support for High-Value Clients SLA Monitoring & Merchant Partner Support Process Optimization & Risk Management Process Lifecycle Management & Re-Engineering Risk Assessments & Business Continuity Planning (BCP) Ticket Mitigation & Timely Issue Resolution Operations & Cross-Functional Leadership Leading Multi-Regional & Cross-Functional Teams Customer Engagement & Operations Alignment Call Center & On-Site Support Oversight Technical & Analytical Skills Data Analysis for SLA Performance Tracking Identifying Trends & Optimizing Account Management Strategies Monitoring & Resolving Service Level Agreement (SLA) Issues
Stackforce AI infers this person is a Fintech professional with expertise in payment solutions and client management.
Location: New Delhi, Delhi, India
Experience: 6 yrs 4 mos
Skills
- Client Relationship Management
- Merchant Services
Career Highlights
- Expert in Merchant Services and Payment Solutions.
- Strong background in Client Relationship Management.
- Proficient in process optimization and risk management.
Work Experience
Pine Labs
Relationship Manager (5 yrs 1 mo)
Portfolio Manager (5 yrs 1 mo)
Tech Mahindra
Senior Associate (10 mos)
iEnergizer
Senior Executive (1 yr 3 mos)
Education
Bachelor of Commerce - BCom at Delhi University
