Jordan Scott

Community Manager

Seattle, Washington, United States11 yrs experience
Highly Stable

Key Highlights

  • Over 10 years of experience in community management.
  • Expert in building authentic brands and communities.
  • Proven track record in scaling community engagement initiatives.
Stackforce AI infers this person is a Community Engagement Specialist in the SaaS industry.

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Skills

Core Skills

Community ManagementContent DevelopmentMarketing StrategyRelationship BuildingMarketing CommunicationsSales

Other Skills

Community EngagementContent StrategyEvent ManagementDiversity, Equity, and Inclusion (DEI)Program ManagementEvent PlanningBrand StrategyUser Group ManagementCommunity BuildingResource DevelopmentBrand StorytellingEmail MarketingDemand GenerationEvent StrategyLeadership

About

Collaborative, data-driven, community leader with 10+ years of experience building authentic brands and communities.

Experience

Figma

Head of Community Programs & Experiences

Jan 2023Present · 3 yrs 2 mos · Seattle, Washington, United States

Airtable

Head of Community

Jul 2021Jan 2023 · 1 yr 6 mos · Seattle, Washington, United States

Tableau software

5 roles

Senior Community Programs Marketing Manager, Content & Experiences

Jan 2020Jul 2021 · 1 yr 6 mos

  • Responsible for building and scaling community events, content, and innovative experiences that delight the Tableau Community and move the brand forward. Core owner of community content for marquee events. Lead Tableau's DEI related programs for our community which includes management of events, influencers, and GTM plans. Develop and curate content and strategy for community hub and blog.
Community EngagementContent StrategyEvent ManagementDiversity, Equity, and Inclusion (DEI)Community ManagementContent Development

Community Marketing Manager & Team Lead

Promoted

Jan 2018Dec 2019 · 1 yr 11 mos

  • Guide global program management and strategy for virtual and in-person community events, conferences, and launch events to ensure Tableau brand story and community vision is showing up in target spaces and moving the brand forward. Create a unique brand and product vision for the community while also ensuring a reflection of Tableau’s overall company story and core values. Spearhead efforts to expand community across other marketing areas and global regions, including Europe and Asia-Pacific. Define nurture strategy for onboarding new global community members, as well as plan campaigns to bring new products to life during launch within community events. Elevate Recognition program members to champion Tableau’s community.
Program ManagementEvent PlanningBrand StrategyCommunity ManagementMarketing Strategy

Community Strategist

Promoted

Apr 2016Dec 2017 · 1 yr 8 mos

  • Responsible for managing and strategically scaling the global Tableau User Group program. This includes supporting 600+ local, virtual, and account-based user groups, building relationships around the globe, and creating an ever-evolving set of resources for community leaders, including whitepapers, blog posts, newsletters, virtual user groups and meetings, online communities, events, large scale email campaigns and more.
User Group ManagementCommunity BuildingResource DevelopmentCommunity ManagementRelationship Building

Community Coordinator

Promoted

May 2015Apr 2016 · 11 mos

  • Led global community and brand building for Global User Group Program, leveraging social media tools and email marketing to drive outreach and brand storytelling with user groups. Introduced techniques to ensure scalability and adaptability of programs as Tableau grew and expanded market share. Created and managed internal user groups, online communities comprised of IT professionals, and eLearning initiatives such as webinars to establish a community for enterprise customers. Authored documentation for customers, including how-to guides and best practice outlines. Coordinated nurture campaigns and led global education of Marketing professionals to build a clear and cohesive brand story, as well as identify and allocate resources to support the rollout of campaigns.
Community BuildingBrand StorytellingEmail MarketingCommunity ManagementMarketing Communications

Marketing Development Coordinator

Jan 2015May 2015 · 4 mos

  • Drove scalability and operational effectiveness of demand generation programs through event strategy, account-based marketing campaigns, conference participation, and classroom training. Oversaw onboarding, email marketing, and processes for unity, including extensive use of Eloqua. Established standards and guidelines for account-based marketing activities among field marketing and sales teams, ensuring consistency of communications and campaigns. Curated daily reporting that captured progress and KPI tracking for stakeholders across regions and accounts.
Demand GenerationEvent StrategyEmail MarketingMarketing StrategySales

Education

Seattle University

Bachelor of Business Administration (B.B.A.) — Marketing

University of Redlands

Digital Communication and Media/Multimedia Transfer

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