Vibhas Patil

CEO

Mumbai, Maharashtra, India15 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Scaled Hoopr's user base from 0 to 400K+.
  • Achieved 4X revenue growth and improved ROAS significantly.
  • Built customer success function that cut churn by 50%.
Stackforce AI infers this person is a SaaS growth and product marketing expert with a strong focus on customer success.

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Skills

Core Skills

Growth MarketingProduct ManagementCustomer SuccessProduct MarketingDigital Marketing

Other Skills

Amplitude AnalyticsBusiness StrategyMusic PublishingTeam ManagementCustomer RetentionCustomer ServiceGrowth StrategiesFinancial PlanningSEOContent StrategySearch Engine Optimization (SEO)Online Reputation ManagementContent DevelopmentMusic CompositionMusic Theory

About

As a founding team member at Hoopr (India's largest music licensing platform), I've served as Chief of Staff to the CEO, handling everything from growth marketing to investor relations. I've scaled our user base from 0 to 400K+, grew revenue 4X, and achieved an all-time high 6:1 LTV:CAC ratio. I improved ROAS from 0.05 to 2.67X and scaled organic acquisition from 20% to 65%. Beyond acquisition, I've built systems: our customer success function (cut churn 50%), analytics infrastructure (Amplitude/Mixpanel), and regional expansion strategy that unlocked Tier 2/3 India. I've also run pricing experiments increasing AOV by 60%, launched three platforms, and partnered with our CEO on fundraising and board reviews. CORE STRENGTHS • Growth Marketing: Unit economics obsessed. I run systematic experiments to find what scales profitably • Product Marketing: Full cycle—research, positioning, pricing, GTM. I increase willingness-to-pay through deep customer understanding • Product Management: launched three platforms at Hoopr, coordinated cross-functional teams from concept to market • Customer Success: Retention drives LTV. I build feedback loops connecting customer insights to product strategy • Strategic Operations: I thrive in ambiguity, managing cross-functional teams and navigating resource constraints while maintaining growth BACKGROUND Before Hoopr, I scaled apps to 500K+ downloads at Cactus Communications (Team of the Year 2021) and advanced from Account Executive to Business Manager at Performics (Publicis Groupe) in 5.5 years managing enterprise clients across APAC/MENA and delivering 150-300% growth. I'm a former professional musician (bassist, nationally recognized blues-rock band), watch enthusiast, MMA fan, and a chess player.

Experience

Hoopr

Chief of Staff

Jul 2022Present · 3 yrs 9 mos · Mumbai, Maharashtra, India

  • Founding team member at India's largest music licensing platform. Built and scaled growth, product marketing, and operations from 0→400K users.
  • Built India's largest music licensing platform from ground zero as founding team member, scaling user base from 0 to 400,000+ users while serving as strategic partner to CEO on fundraising, product strategy, and operational execution
  • Architected growth engine that delivered xx% CAC reduction and 4X revenue growth to xx ARR, and improving ROAS from xx to yy (peak X+) through systematic channel experimentation and optimization
  • Pioneered regional expansion strategy through culturally localized campaigns. Scaled organic acquisition from xx%→xx% and shifted user base from xx%→xx% Tier 2/3 cities
  • Orchestrating cross-functional teams across engineering, legal, product, marketing, and leadership to bring three new products from concept to market
  • Drove xx% increase in average order value through 10+ systematic pricing experiments while developing B2B pricing framework (₹xx-₹xx+ ACV) based on 35-40 stakeholder interviews to optimize willingness-to-pay
  • Built customer success function from scratch, cutting churn in half and doubling retention revenue through segmentation strategies, lifecycle marketing, and feedback loops connecting customer insights to product roadmap
  • Conceptualized Referral Program and established strategic partnership with Amazon-Pine Labs that contributed xx% of new user acquisition, demonstrating ability to identify and execute high-impact partnership opportunities
  • Operated as sole marketing/product/operations resource first 6 months, then scaled to managing 5-person team overseeing 30+ across functions
Amplitude AnalyticsBusiness StrategyProduct ManagementProduct MarketingMusic PublishingTeam Management+5

Cactus communications

Marketing Manager

Jun 2020Jun 2022 · 2 yrs · Mumbai, Maharashtra, India · Remote

  • Led product marketing and growth for B2C apps and B2B SaaS tools in researcher communications
  • Scaled R Discovery app from 0 to 500,000+ downloads with 5X MAU growth through geo-targeting, user segmentation, and systematic A/B testing across acquisition channels and onboarding flows
  • Achieved 20% monthly organic growth by developing SEO-driven content strategy and localized campaigns tailored to researcher personas across different geographies and career stages
  • Led complete go-to-market strategy for early-career upskilling tool, acquiring 17,500+ users and generating $40,000+ in transactional revenue through positioning, messaging, and channel strategy
  • Recognized with Team of the Year Award (2021) for exceptional product marketing execution and measurable growth results across multiple product lines
  • Developed product positioning and messaging frameworks that resonated with academic and research audiences, translating complex technical features into clear value propositions

Indian school of business

Business Student

Apr 2019Apr 2020 · 1 yr · Hyderabad, Telangana, India · On-site

  • Student at the Indian School of Business' flagship full-time post graduate program (PGP) in management.
  • Majored in marketing, learnt about an underlying love for quant, and most important, met hundreds of fine people.

Performics.convonix

Business Manager

Aug 2013Mar 2019 · 5 yrs 7 mos · Mumbai Area, India

  • Managed integrated digital marketing for enterprise clients across APAC and MENA | Advanced 4 levels in 5.5 years
  • Advanced from Account Executive (L1) to Business Manager (L4) in 5.5 years, becoming one of only two employees to achieve this progression by 2019 through consistent delivery of exceptional client results
  • Rose to manage one of the agency's highest revenue-grossing clients within 1.5 years, reporting directly to AVP and CIO while building and mentoring a 4-person team
  • Delivered 150-300% growth across BFSI and travel sector clients: 300% traffic increase + 54% lift in account openings (brokerage client); 42% month-over-month footfall growth (mutual funds); 150% lead generation growth (travel)
  • Secured 5 enterprise clients worth ₹60L+ (~$75K) each across India, APAC, and MENA as sole pitch lead for reputation management vertical, presenting marketing strategies directly to C-suite stakeholders and winning competitive mandates
  • Developed YouTube optimization framework adopted by 150+ person SEO team, creating scalable methodology for video content optimization that became agency standard
  • Created Wikipedia presence strategy for authoritative brand positioning, helping enterprise clients establish credibility and control their digital narrative on high-authority platforms
  • Led end-to-end rebuild of proprietary brand monitoring tool, improving tracking efficacy by 80% and enhancing agency's ability to deliver reputation management insights
  • Managed multi-channel marketing campaigns spanning SEO, content marketing, paid search, app store optimization, and analytics for enterprise clients across multiple industries and regions
Search Engine Optimization (SEO)Online Reputation ManagementGrowth StrategiesDigital Marketing

Mexus education pvt ltd

Executive - Content Development

Aug 2012May 2013 · 9 mos · Mumbai Area, India · On-site

  • Conceptualized 100+ educational storyboards for animated content in social sciences, translating curriculum requirements into engaging visual narratives
  • Conducted quality control for animated educational content, ensuring accuracy, pedagogical effectiveness, and alignment with learning objectives
Content Development

Overdrive trio

Professional Musician

Jun 2010Jul 2012 · 2 yrs 1 mo · Mumbai, Maharashtra, India

  • Bassist in a blues band known as ‘Overdrive Trio
  • Performed at blues festivals such as Mahindra Blues Festival, Simply the Blues, etc., and at various establishments such as Hard Rock Cafe, Blue Frog, Counter Culture, etc.
  • Performed at popular blues festivals such as Mahindra Blues Festival, Simply the Blues, as well as the then-annual Barn Festival at Taj Fort Aguada (Goa)
  • Managed finance, contractual negotiations, etc., for the band
Music CompositionMusic Theory

Education

Indian School of Business

PGP — Marketing

Apr 2019Apr 2020

Ramnarain Ruia College

Bachelor of Science (BSc) — Botany/Plant Biology

SES High School

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