Bhavjeet Singh

Co-Founder

Gurugram, Haryana, India5 yrs 7 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Led AI initiatives at Zomato for customer support.
  • Achieved significant cost efficiencies in support operations.
  • Founding member of a startup with a tech background.
Stackforce AI infers this person is a Product Manager with a strong focus on AI and SaaS solutions.

Contact

Skills

Core Skills

Product StrategyAi Implementation

Other Skills

AICustomer SupportBot DevelopmentSaaSEfficiency ImprovementCost EfficiencyProcess ImprovementPythonAutoCAD

Experience

Nugget

Founding Member

Feb 2025Present · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Zomato

4 roles

Senior Product Manager

Promoted

Jul 2024Present · 1 yr 8 mos

Product Manager

Promoted

Jul 2022Jul 2024 · 2 yrs

  • Leading products across customer support and experience -
  • 1. Built and scaled Gen AI support bot for Zomato customer support at one of the largest scales in India
  • 2. Built in-house bot and ticketing SaaS to improve efficiency across Zomato, Blinkit and Hyperpure customer and logistic support teams
  • 3. Improved customer and support executive flows to unlock upto 50% cost efficiencies
Product StrategyAI Implementation

Associate Product Manager

Jun 2021Jun 2022 · 1 yr

Product Management Intern

Jan 2021Jun 2021 · 5 mos

Pratham education foundation

Product Management Team

Jul 2020Sep 2020 · 2 mos

Students'​ gymkhana, iit kanpur

General Secretary (UG), Academics and Career

Apr 2020Mar 2021 · 11 mos

  • Elected representative of around 3900 UG students of IIT Kanpur to lead the Academics and Career Council.

Itc limited

KITES - Summer Internship Program

Apr 2020Jun 2020 · 2 mos

Education

Indian Institute of Technology, Kanpur

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2017Jan 2021

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