Jesus Serrano — Product Manager
My superpower was always the curious eyes of my 5-year-old self… and it turns out that at Microsoft they let me use them to create future experiences blending Human and Artificial Intelligence. I’ve spent 25+ years exploring how imagination and technology collide. For the last 19 at Microsoft, I’ve turned that curiosity into products, prototypes, apps, and experiences used by millions. Today, at Microsoft Studio42, I lead AI-driven User Experiences and creative innovation for global customers, shaping what comes next in human-machine interaction. My mission is simple: Amplify human creativity through Artificial Intelligence and create an unforgettable experience. Whether AI, extended realities, digital twins, spatial interfaces… I work where emerging technology becomes storytelling, design, and business impact. I’ve helped build award-winning consumer apps for brands like Zara, Real Madrid, Santander Bank, IKEA, Sony Pictures, and 20th Century FOX. I’ve led large-scale digital transformations in the global sports industry, designed new fan engagement models, and even earned a Microsoft-protected patent for innovation along the way. But technology is just the medium. The real goal is to make people feel something: clarity, awe, agency, connection, possibility. Beyond Microsoft, I’m an AI Tutor at the University of Oxford, teaching how generative AI unlocks new creative workflows. And as a keynote speaker with 200+ talks delivered worldwide, I share the frameworks, mental models, and design principles behind the next era of digital experiences. If creativity is a landscape, I spend my life mapping its future paths. And that’s the journey I share here.
Stackforce AI infers this person is a leader in AI-driven user experience and digital transformation across various industries.
Location: Madrid, Community of Madrid, Spain
Experience: 28 yrs 4 mos
Skills
- User Experience
- Product Management
- Program Management
- Innovation Development And Research
- Business Model Innovation
- User-centered Design
- Customer Experience
- Artificial Intelligence (ai)
- Generative Ai
- Metaverse
- Public Speaking
- Design Thinking
- Virtual Reality (vr)
- Mixed Reality
- Research And Development (r&d)
Career Highlights
- Led AI-driven user experiences at Microsoft Studio42.
- Delivered 200+ keynote speeches worldwide.
- Designed award-winning apps for global brands.
Work Experience
IAB Spain
Associate Professor (1 yr 3 mos)
Microsoft
Principal Product Manager, Studio42 (1 yr 6 mos)
Principal Program Manager, Azure Engineering SMT (4 yrs 10 mos)
Sportainment Biz Dev & Innovation Lead (5 yrs 3 mos)
User eXperience Lead & WE UX Community Lead (7 yrs 11 mos)
Founderz
Associate Professor (2 yrs 6 mos)
University of Oxford
AI Tutor (2 yrs 7 mos)
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Professor (7 mos)
The Valley Digital Business School
Associate Professor (1 yr)
Opinno
Associate Professor (1 yr 7 mos)
LaLiga Business School
Guest Lecturer (1 yr 8 mos)
IMMUNE Technology Institute
Associate Professor (2 yrs 1 mo)
ISDI
Associate Professor (1 yr 6 mos)
Codehouse Academy
Associate Professor (4 yrs 3 mos)
Alhambra Eidos
Software Architect (1 yr 7 mos)
Telepizza
Functional Analyst (7 yrs 3 mos)
Education
Bachelor's degree at Universidad Complutense de Madrid