Jan 2022 – Jan 2023 · 1 yr · Singapore · On-site

• Led and scaled all consumer product teams at Grab (excl Grab Financial Group) - core experience, growth, subscriptions and business verticals across ride hailing, food, mart, supermarket, express, gifts and Grab for Business.
• Launched and scaled innovative products across delivery and transport to drive higher efficiency and higher adoption, laying the foundation for Grab's profitable growth in 2023.

Jan 2020 – Jan 2022 · 2 yrs · Singapore

• Led product teams across Seller Experience, Trust (platform, user) and community, E-commerce (transactions, payments, shipping, certification/ authentication) and Monetization/ Revenue (internal ads, subscriptions, merchant tools)
• Product + Launch Business Head for the e-commerce business unit - launched and scaled a new business vertical, reaching product-market fit in 4 months

Jan 2019 – Jan 2020 · 1 yr · Singapore

• Led product teams across marketplace (seller experience and operations), transport capacity, routing, location intelligence, transport operations for Lazada's supermarket/ groceries business (RedMart). Led all product initiatives for RedMart’s path to profitability in FY20.
• Led product teams for Lazada's regional cloud logistics platform across Thailand, Philippines, Vietnam, Indonesia, Malaysia and Singapore

Jan 2017 – Jan 2019 · 2 yrs · Gurgaon, India

• Subscriptions
• Scaled Zomato Gold to the largest F&B subscription in the world
• Drove industry leading benchmarks in organic user acquisition and engagement
• Table Reservations
• Redeveloped the B2C table bookings product - drove multifold volume growth while drastically reducing costs
• Loyalty and Payments
• Drove product vision, roadmap and development across all loyalty and payments products at Zomato, including
• Zomato Pay, a loyalty-linked mobile payment solution for in-restaurant payments

Jan 2017 – Jan 2018 · 1 yr · Gurgaon, India

• Scaled the business to the 2nd largest player globally, with 10 million bookings and 18,000 restaurants across 14 countries
• Led a team of 150 across sales, marketing, operations, analytics & product/ platform

Jan 2014 – Jan 2016 · 2 yrs · Mumbai Area, India

• Built India’s first & Mumbai’s largest online D2C commerce and logistics platform
• Scaled the business to 100k+ unit sales & USD 200k revenue run rate with over 50% monthly repeat rates
• Developed a base of 500+ sellers & built a technology platform for sellers to standardize quality – 99.8% user quality scores
• Built India’s first milk run delivery network for quick commerce, achieving over 80% network efficiency

Jan 2013 – Jan 2014 · 1 yr · Mumbai Metropolitan Region

• Founding team member; established Cachet as the exclusive Indian licensee for Innosight, the world’s leading consultancy for disruptive innovation
• Scaled & led pan-India operations across the firm, including project planning & delivery, vendor management & training
• Helped FMCG majors identify opportunities, develop MVPs and pilot businesses worth over USD 100M

Jan 2009 – Jan 2013 · 4 yrs

• Senior Consultant with over 6 years of project delivery and management experience leading teams
• across market-entry strategy, growth strategy and business planning topics
• focus on FMCG, retail, logistics, automotive and process industries
• across India, Africa and the Middle East
• Rapid progression from Business Analyst to Senior Consultant during this period. Select experience from over 20 engagements:
• India portfolio innovation and launch strategy for a global packaged and processed food major
• Market-entry strategy for a leading fashion & lifestyle player
• India market-entry strategy for one of the world's largest online travel agencies
• E-commerce strategy for a global logistics major
• Breakthrough growth strategy for a global agro-products leader
• Portfolio and pricing strategy for Indian automotive leader

Jan 2007 – Jan 2009 · 2 yrs

Jan 2006 – Jan 2007 · 1 yr

Jan 2005 – Jan 2006 · 1 yr · Pune (India), New Jersey (USA)

• Sales force effectiveness strategies for global healthcare majors

Jan 2004 – Jan 2005 · 1 yr · Pune/Pimpri-Chinchwad Area

• Dynamic Stability Control Systems. In short, I put the 'sports' back in SUVs!

Jan 2002 – Jan 2002 · 0 mo · Gurugram, Haryana, India

• Zero Emission Powertrain and Fuel Cell Study