Sep 2025 – Present · 6 mos · Remote

• Book 1:1 conversations with me on Hubble to get advice and consultation.

Sep 2024 – Dec 2025 · 1 yr 3 mos · San Francisco Bay Area

• Defined and executed the product vision for an AI-powered Customer Success Platform, leading the roadmap from concept to MVP. Spearheaded development of the AI agent suite, integrating it across critical enterprise systems (CRMs, product analytics, and data warehouses). Recruited, managed, and mentored a cross-functional team of software engineers and data scientists, establishing scalable infrastructure on AWS. Designed and executed a hybrid, vertical-specific GTM strategy targeting Series A+ SaaS companies, and built a pre-seed funding pipeline by developing investor materials.

Aug 2024 – Present · 1 yr 7 mos · Remote

• Collaborates with council members to enhance the quality of content published by HBR.

Jul 2021 – Sep 2024 · 3 yrs 2 mos · Charlotte Metro

• Engineered a proprietary, industry-specific marketing strategy that resulted in a 1248% increase in agency revenue over four years. Spearheaded the integration of AI-driven MarTech tools across agency operations, enhancing service value and boosting profits. Directed the internal strategic vision, repositioning the firm to leverage innovation and establish itself as an industry thought leader.

Jan 2018 – Jul 2021 · 3 yrs 6 mos · Charlotte Metro

• Established a modernized data analytics framework to track campaign Objectives & Key Results (OKRs), increasing average client Return on Investment (ROI) by 265%. Created and managed innovative sales and marketing campaigns focused on optimizing customer engagement and retention metrics.

Mar 2015 – Jan 2018 · 2 yrs 10 mos · Charlotte Metro

• Founded the creative design firm, orchestrating the initial strategic vision for a dynamic marketing team and leading the firm's day-to-day operations.

Mar 2014 – Mar 2015 · 1 yr · Greensboro--Winston-Salem--High Point Area

• Oversaw full P&L and operations for a digital marketing firm, and directing all aspects of the firm's strategy. Acted as a Senior Strategic Consultant to executive teams at industry leaders such as VF Corp, Duck Head, Moses Cone, First Health, JR Cigar, UNCG, and Mopar America; guiding their long-term digital maturity and spend optimization.

Sep 2012 – Mar 2014 · 1 yr 6 mos · Greensboro--Winston-Salem--High Point Area

• Generated over $200 million in verifiable incremental revenue for large-scale clients through targeted digital strategy and media execution. Directed high-impact brand storytelling campaigns across social media that significantly improved brand awareness and engagement metrics.

Feb 2011 – Sep 2012 · 1 yr 7 mos · Greensboro--Winston-Salem--High Point Area

• Managed the first expansion phase, growing the internal team to 15 people and formalizing departmental strategy for sales, web design, media buying, and partnerships. Increased customer revenue and desired KPI metrics using innovative marketing strategies and cutting-edge technologies.

Apr 2010 – Feb 2011 · 10 mos · Greensboro--Winston-Salem--High Point Area

• Crafted unique storytelling campaigns across social media that measurably increased brand awareness and engagement for TSM clients. Developed initial sales motions and strategic messaging to effectively position TSM against market incumbents.

Mar 2009 – Apr 2010 · 1 yr 1 mo · Greensboro--Winston-Salem--High Point Area

• Co-founded the digital marketing firm, establishing the initial service model for search and web design. Developed core GTM strategies and successfully secured the first 20 client accounts.

Sep 2004 – Mar 2009 · 4 yrs 6 mos · Greensboro--Winston-Salem--High Point Area

• Managed a 6-person team of information technology consultants to help customers increase their business performance. Achieved a 45% increase in the average hourly rate for the firm, resulting in higher revenue and profits for the company. Cultivated business initiatives focused on improving customer satisfaction and the quality of managed technology services.
• Increased the net revenue per full-time employee with innovative consulting practices, workflows, and frameworks. Oversaw the design and implementation of planning calendars and deliverable schedules that improved customer reporting.

Oct 2000 – Sep 2004 · 3 yrs 11 mos · Global

• Served on active duty during 9/11 in Operation Noble Eagle, Operation Iraqi Freedom, and Operation Enduring Freedom. Ensured the safe and secure operation of a strategic submarine base in the Mediterranean with a focus on anti-terrorism.
• Managed 12 people, over $5M in assets, and was directly responsible for the handling and transport of classified materials. Developed and executed comprehensive physical security plans that significantly mitigated risks and protected U.S. assets.
• Orchestrated joint NATO operations with the Italian Carabinieri and Naval Criminal Investigative Service (NCIS).