Shikha Lal — Business Development Executive
💼 Results-Driven Team Leader | Sales Expert & Recruitment Specialist in BPO 📈 Summary: 🌟 Transformational Team Leader with 6+ years of experience driving business growth and excellence in the BPO industry. Proven expertise in leading high-performing sales teams, developing talent, and delivering exceptional customer experiences. Passionate about leveraging my skills in team management, recruitment, and training to drive revenue growth and customer satisfaction. 💡 Key Strengths: - 🔥 Strategic Team Leadership & Management - 📊 Sales Strategy & Performance Optimization - 🤝 Talent Acquisition & Development - 📞 Customer-Centric Relationship Management Experience: - 💼 Team Leader - Sales (Current Role) - 📚 Subject Matter Expert - 📞 Customer Care Executive Let's Connect! 🤝 If you're looking for a seasoned professional with a proven track record in sales leadership, team management, and recruitment, let's connect! I'm excited to explore new opportunities and collaborate with like-minded professionals to drive business success. 🚀
Stackforce AI infers this person is a BPO Sales Leader with expertise in team management and customer relationship strategies.
Location: Durgapur, West Bengal, India
Experience: 6 yrs 11 mos
Skills
- Sales Strategy
- Team Leadership
- Customer Support
Career Highlights
- Proven track record in driving revenue growth.
- Expertise in leading high-performing sales teams.
- Passionate about talent acquisition and development.
Work Experience
The Drop Organization
Sales team leader (10 mos)
Presensesoft PVT. LTD
Customer Service Team Lead (3 yrs)
Customer Support
Customer Service Specialist (3 yrs)
Education
12th Standard at West Bengal Board of Secondary Education (WBBSE)
Secondary education at Jharkhand Academic Council (JAC)
