Anuj Mishra — Operations Associate
Dynamic and results-driven Assistant Manager with over 4 years of comprehensive experience in customer service, sales, and collections. Skilled in managing teams, optimizing customer satisfaction, driving revenue growth, and ensuring efficient collections processes. Adept at building strong client relationships, resolving issues promptly, and delivering high-quality service to meet organizational goals. Proven ability to lead by example, implement strategic initiatives, and contribute to continuous business improvements. Committed to maintaining high performance standards and achieving excellence in every task.
Stackforce AI infers this person is a Customer Service and Operations Management professional with a focus on team leadership and process improvement.
Location: Gurgaon, Haryana, India
Experience: 4 yrs 6 mos
Skills
- Team Management
- Leadership
- Quality Auditing
- Process Improvement
- Customer Service
- Customer Support
Career Highlights
- Over 4 years of experience in customer service and sales.
- Proven ability to lead teams and drive revenue growth.
- Skilled in optimizing customer satisfaction and collections processes.
Work Experience
Quampetence
Assistant Manager (9 mos)
Senior Team leader (11 mos)
Team leader - Operations (1 yr 1 mo)
Team leader - Training and Quality (4 mos)
Quality Auditor (5 mos)
Customer delight officer (6 mos)
Countrywide Visas
Client Relationship Manager (5 mos)
Education
Master of Arts - MA at Indira Gandhi National Open University
Bachelor of Commerce - BCom at Maharshi Dayanand University
