Shivank Tiwari

CEO

Noida, Uttar Pradesh, India11 yrs 3 mos experience

Key Highlights

Over 11 years of experience in operations management.
Proven track record in revenue collection strategies.
Expertise in enhancing customer experience in healthcare.

Stackforce AI infers this person is a seasoned professional in the Fintech and Insurance sectors with a focus on operations and collections.

Contact

Skills

Core Skills

Operations ManagementRevenue Analysis

Other Skills

Customer RetentionPersistencyTeam ManagementData AnalysisCollections ManagementQuality AuditingManagementInsuranceHealthcare ManagementSix sigmaYellow BeltTeam handlingCustomer ExperienceCustomer ServiceMicrosoft Excel

About

Senior Ops/Collection Manager with over 11 years experience currently working in a care now pay later industry and having a good knowledge of revenue, risk, collection, persistency, quality & customer experience. proven skills in insurance & rental industry successful in developing strategies that have resulted in increase revenue collection & quality.

Experience

Savein

Associate Vice President

Nov 2022 – Nov 2024 · 2 yrs · Noida, Uttar Pradesh, India

Operations ManagementRevenue AnalysisCustomer RetentionPersistencyTeam ManagementData Analysis+5

Simpl

Operations Manager

Sep 2021 – Jul 2022 · 10 mos · Bengaluru, Karnataka, India

Medibuddy

Operations Manager

May 2021 – Aug 2021 · 3 mos · Bengaluru, Karnataka, India

Rentomojo

Manager

Jan 2019 – May 2021 · 2 yrs 4 mos · bangalore

Max life insurance company limited

Assistant Manager

Apr 2017 – Jan 2019 · 1 yr 9 mos · Gurgaon, India

Aviva india

2 roles

Quality Evaulator

Promoted

Sep 2013 – Apr 2017 · 3 yrs 7 mos · Gurgaon, Haryana, India

Executive

Feb 2012 – Aug 2012 · 6 mos · Gurugram, Haryana, India

Education

BABU BANARASI DAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT

Bachelor of Technology (B.Tech.) — Mechanical Engineering

Jan 2007 – Jan 2011

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