Hayden Swerling

Associate Partner

Hartford, England, United Kingdom36 yrs 1 mo experience
Highly Stable

Key Highlights

  • 30+ years of global HR experience
  • Delivered £68M in savings through change management
  • Expert in HR transformation and organizational design
Stackforce AI infers this person is a seasoned HR transformation consultant with expertise in organizational design and change management.

Contact

Skills

Core Skills

Organizational DesignChange ManagementBusiness Process Outsourcing (bpo)Business TransformationProject ManagementSaas Implementation

Other Skills

Business ProcessStrategy to ExecutionMake Things HappenLeadershipOperating ModelERP TrainingPeople ChangeWorkload PrioritizationCollaborative LeadershipBig Four Accounting FirmsHR ConsultingTalent ManagementSuccession PlanningWorkforce PlanningCoaching

About

For consulting and commercial enquiries, contact: hayden@arellahr.com 📩 Get Free Insights & Strategies – Join the Arella HR Newsletter in the featured section Want practical, no-nonsense insights from a thought leader in HR transformation. Subscribe to the Arella HR Newsletter for exclusive strategies on HR operating models, organisation design, change management, and training. ✅ Actionable insights you can apply immediately ✅ Best practices from global HR leaders ✅ Proven techniques to drive real business impact 👉 Sign up here: https://arellahr.com/sign-up Hi, I’m Hayden – I help HR leaders and businesses make HR work smarter through HR operating models, organisation design, change management, and training. With 30+ years of global experience, I’ve worked with some of the world’s leading organisations, from Big 4 consulting to professional services, retail, and tech, helping them simplify complexity, scale effectively, and build high-performing teams. Thought Leadership I’m passionate about HR transformation and regularly contribute to industry panels, leadership forums, and global conferences. My work on change management, and HR effectiveness has been featured at events. If you’re tackling big HR challenges and need practical, no-nonsense support, let’s connect.

Experience

36 yrs 1 mo
Total Experience
3 yrs 10 mos
Average Tenure
--
Current Experience

Arella

Director

Oct 2022 – Present · 3 yrs 7 mos · United Kingdom

  • Currently working with a professional services firm on a target operating model
Business ProcessOrganizational DesignBusiness Process Outsourcing (BPO)Strategy to ExecutionMake Things HappenLeadership+6

Ao

Head of Organisation Design and Change Management

Aug 2021 – Jul 2022 · 11 mos · Salford, England, United Kingdom

  • Target operating model, organisation design, cost improvement and change management
Business ProcessStrategy to ExecutionMake Things HappenLeadershipOperating ModelERP Training+5

Genus plc

Head of Global Change-technology and transformation

Jun 2019 – Jul 2021 · 2 yrs 1 mo · Nantwich, Cheshire, United Kingdom

  • Company wide change lead-op model and erp
Business ProcessStrategy to ExecutionMake Things HappenLeadershipOperating ModelERP Training+5

Arella ltd

Director Global HR, Change Management and Transformation

Feb 2016 – Jun 2025 · 9 yrs 4 mos

  • HR and Change consultancy- target op model, BPO and organisation design
Business ProcessBusiness Process Outsourcing (BPO)Make Things HappenOperating ModelERP TrainingPeople Change+3

Kuoni group travel experts

Head of Global Projects Groups

Apr 2013 – Nov 2015 · 2 yrs 7 mos

  • Global HR leadership team. HR PMO, leadership and co-ordination for near term impacts of target operating model and process simplification: learning and development,workforce planning, compensation, talent and performance management
  • Programme managed and delivered all change initiatives for a large scale business transformation. Impact analysis and capability review,cost savings realised and change has been embedded into the organisation
Business ProcessMake Things HappenOperating ModelERP TrainingWorkload PrioritizationCollaborative Leadership+2

Grant thornton uk llp

Lead Senior Business Partner

Oct 2011 – Apr 2013 · 1 yr 6 mos · London, United Kingdom

Business ProcessMake Things HappenOperating ModelERP TrainingProject Management

Popular holdings

Director Projects Retail- PwC Client fixed term

Jan 2011 – Oct 2011 · 9 mos · Singapore

  • Programme and change Management- Led an SAP upgrade, all change management and training, to ensure that the organisation focused on driving like for like sales
Business ProcessStrategy to ExecutionMake Things HappenOperating ModelERP TrainingChange Management

Pwc

People and Change Senior Manager Singapore Financial Services

Feb 2009 – Jan 2011 · 1 yr 11 mos

  • Worked for PwC’s People and Change practice (P&C) as a Senior Consultant. Worked on a number of international projects involving SaaS programme management, target operating models, training, capability reviews,performance management, engagement, resourcing, saas implementations,mergers and acquisition, strategic workforce planning, hr business partnering, organisational design, employee benefits, benchmarking, and change management.
Business ProcessStrategy to ExecutionMake Things HappenBig Four Accounting FirmsOperating ModelERP Training+3

Esporta

Talent Manager

Jan 2009 – Jan 2009 · 0 mo

  • I Managed the strategic design, implementation and delivery of internal talent management and succession planning programmes working closely with the Learning & Development Director.
  • I developed a performance management framework and worked with a third party supplier (SuccessFactors) to design a bespoke IT solution. I developed training packages to enable Senior managers to have crucial conversations.

Kellogg company

European Programme Manager - Fixed Term Contract

Jan 2008 – Jan 2009 · 1 yr

  • Developed and maintained HR plan across Europe. Provided programme management co-ordination and support to HR Vice President and across European HR Directors to ensure one plan existed for all HR initiatives
  • Led the HR Simplicity Project and facilitated the HR survey action team.
  • Scoped out a new HR Metrics system in conjunction with Saratoga benchmark organisation
  • HR Business Partner for the European HR function
ERP Training

Pwc

Peformance Improvement and Change Consultant

Jan 2004 – Jan 2008 · 4 yrs

  • Global training programme: The HR function in a global oil company wished to improve the capability of its Senior HR leaders. Operated as a resourcing, performance management and talent management specialist to develop, brand and launch a new HR Development Programme. Responsible for programme management, 3rd party relationships, training needs analysis, developing and leading training workshops and e-learning. Design and implementation was completed in an extremely short time scale and feedback was very positive from the client
  • Organisation Redesign: Collaborated with a number of retailers redesigning their structures and coaching on their target operating models.
  • Workforce and Manpower Planning: A successful out of town retailer with a strong market position wanted to further maximise like for like sales. Designed and implemented a resource planning approach
Strategy to ExecutionBig Four Accounting FirmsOperating ModelERP TrainingWorkload PrioritizationChange Management

Sainsburys

Numerous roles

Jan 1989 – Jan 2004 · 15 yrs

  • Held a number of positions whilst at Sainsburys. Main achievements were as follows:
  • Actively involved in the service proposition and electronic commerce work streams for a new store concept which resulted in the organisation winning most innovative store in the UK by Retail Week
  • HR Operations: Was responsible for providing a full Human Resource Management service to store management teams
  • Regional Operations Food Service Manager
  • Was responsible for 22 stores covering the Manchester and Yorkshire area.
  • E-Commerce Manager - Multiple Sites
  • Managed a TUPE transfer project for an Internet shopping operation, designed and launched a new induction programme to ensure employees were fully integrated.
  • PA to Retail Operations Director
  • Prepared HR and financial reports and managed multiple projects in preparation for weekly Board meetings. Successfully set up business and training plans in co-operation with District Personnel Managers to achieve Investors in People status.
Operating Model

Education

Cranfield School of Management

Master's Degree — International Human Resource Management

Jan 2014 – Jan 2014

OCM

Certificate in Coaching

Jan 2013 – Jan 2013

The Manchester Metropolitan University

Post Graduate Diploma HRM (CIPD)

Jan 2003 – Jan 2004

The Manchester Metropolitan University

Bachelor's Degree — Retail Marketing

Jan 1989 – Jan 1993

North Cestrian Grammar School

Jan 1982 – Jan 1989

Knowledge academy

Change management certificate

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