Apr 2024 – Jul 2025 · 1 yr 3 mos · Vancouver, British Columbia, Canada · Remote

• Spearheaded product-led growth (PLG) strategy, generating nearly $1 million in ARR from new self-serve logos
• Doubled free to paid self-serve subscription rate from 3.5% to 7% by performing over 30 A/B and multi-variate experiments and UX optimizations, which added 1000+ paying self-serve customers over 2 years

Jan 2023 – Apr 2024 · 1 yr 3 mos · Vancouver, British Columbia, Canada · Remote

• Leading Nylas PLG motion and Gen-AI products

Nov 2021 – Sep 2022 · 10 mos

• Managed team of ML engineers, software engineers, conversational UX designers, and operations and worked in collaborations with marketing, sales, and pre-sales
• Led the first integrations with telephony and payment gateway partners in the US
• Reduced delivery time from 8 to 2 weeks by building the India collections application for B2B SaaS customers in the finance industry
• Collected more than $1.5 mn in credit card debts for the 5th largest private bank in India by delivering above app
• Improved model performance by 10% by strengthening data generation and training processes by ops and ML

Jul 2020 – Nov 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• Conceptualized and launched Bank’s first insurance product which led to 80% adoption from retail partners
• Achieved 30k+ paid customers and GMV of USD 150k within 6 months of go live which was 120% of the target
• Increased sales efficiency by 15% by launching geo-based app to track location and performance of 500+ field team
• Increased partner onboarding by 10% MoM by enhancing the data entry / quality control process of bank ops team

Feb 2020 – Apr 2020 · 2 mos · Noida, Uttar Pradesh, India

• Worked with team of front end and back end devs, designer and senior PM to built scheduler app for recruiters.

Oct 2018 – Jul 2019 · 9 mos

• Founding product person and prototype builder. Building open source products for the governance sector.
• Conceptualized and built the first teacher-to-parents messaging app for the public education sector
• Built the state-wide assessment dashboard for 15k+ schools in Himachal Pradesh
• Led the development of school tracking app for education officials

May 2017 – Sep 2018 · 1 yr 4 mos

• Consultant to the government of Himachal Pradesh

Mar 2016 – Mar 2017 · 1 yr · New Delhi Area, India

• Bootstrapped Ignitees.com as a platform that makes it easy for anyone to create and sell high-quality products people love, with no cost or risk.
• Also founded an e-commerce portal mugfactory.in

Jun 2015 – Mar 2016 · 9 mos · Gurgaon, India

• Worked on loan loss forecasting models for the credit card portfolio of a major US bank.
• The Loss Reserve group is specifically tasked with calculating the required reserves relating to
• Net Credit Losses on the portfolio and to work with the Loss Forecasting and Finance teams to build forecasts for adequate coverage plan for the future.