Achal Bhardwaj

CEO

Bengaluru, Karnataka, India7 yrs 9 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led development of LLM-driven systems at Dell.
  • Scaled multiple platforms and marketplaces successfully.
  • Expertise in AI/ML product management.
Stackforce AI infers this person is a SaaS Product Manager with strong AI/ML capabilities.

Contact

Skills

Core Skills

Ai/ml Product ExpertiseProduct ManagementB2cB2b Software

Other Skills

SQLLangChainlangGraphGenAILarge Language Models (LLM)PythonUser ResearchStakeholder ManagementProduct StrategySoftware as a Service (SaaS)Go-to-Market StrategyMarket ResearchSoftware Product ManagementWeb DevelopmentWeb Design

About

I build AI-powered products that solve complex operational challenges at scale. Currently at Dell, I'm leading the development of LLM-driven resiliency systems that help optimize decisions across our global supply chain. My work combines predictive ML models, agentic AI workflows, and deep operational understanding to protect hundreds of millions in inventory risk. Before Dell, I scaled marketplaces and platforms: - 6thStreet.com: Grew marketplace from 4% to 20% of GMV - SWVL: Enabled LatAm/Europe expansion by designing consumer apps to address the unique demand of each region - Meesho: Scaled a new seller based app from 0 to 20K orders/day in zero to one journey - Swiggy: Contributed in assignment algorithms used for order fulfilment across India - Ola: Optimized allocation reducing cancellation churn by 15% What I bring to the table: βœ“ AI/ML product expertise: LangChain/LangGraph, Python, SQL, production ML systems βœ“ Platform/marketplace depth: B2B, B2C, supplier/vendor ecosystems βœ“ Operational rigor: Supply chain, logistics, fraud prevention, risk mitigation, deep customer empathy βœ“ Data-driven execution: from 0 to 1 and 1 to 100, data bound on every step If my work interests you then reach out to me for a dicsussion πŸ“§ achalbhardwaj17@gmail.com πŸ”— https://github.com/xagva πŸ“ Bengaluru, India

Experience

Dell technologies

Senior Advisor (Product Management), AI Products Team

Nov 2024 – Present Β· 1 yr 4 mos Β· Remote

  • Leading AI/ML product development for supply chain resiliency:
  • πŸ€– LLM & Agentic AI
  • Building production LLM-powered knowledge systems using LangChain/LangGraph
  • Architecting agentic workflows that help supply chain teams navigate complexity
  • Modernizing legacy supply chain processes with natural language interfaces
SQLLangChainlangGraphGenAILarge Language Models (LLM)Python+2

6thstreet.com

Product Manager

Oct 2022 – Mar 2024 Β· 1 yr 5 mos Β· Dubai, United Arab Emirates Β· On-site

Product ManagementUser ResearchB2CStakeholder ManagementProduct StrategySoftware as a Service (SaaS)+2

Swvl

Product Manager

Aug 2021 – Oct 2022 Β· 1 yr 2 mos Β· Dubai, United Arab Emirates Β· On-site

  • Optimized the return booking process, achieving a 2% uplift in platform bookings
  • by identifying and addressing critical user journey gaps
  • Integrated global distributors into the Swvl platform, enabling expansion into new markets in Latin America and Europe without an operational fleet
  • Launched the Swvl aggregator platform in the Brazil market, enabling over 100+ bus
  • operators nationwide
  • Overhauled the ride-booking interface for Android and iOS platforms, resulting in
  • a remarkable 4.5% increase in funnel step conversion
  • Developed a guest checkout feature for the Brazil web platform, driving 83% of web bookings, reducing barriers to booking
Product ManagementB2B SoftwareUser ResearchSoftware as a Service (SaaS)Product StrategyB2C+4

Meesho

Associate Product Manager

Jan 2020 – Jun 2021 Β· 1 yr 5 mos Β· Bengaluru, Karnataka, India

  • PopShop team
  • Managed a 10-member cross-functional (design, engineering, support) team to build a seller focused
  • app. Scaled the product from 0 to 20,000 orders per day within a six-month period, despite COVID-19
  • restrictions
  • Implemented a logistics feature that calculates shipping fees based on package weight and
  • delivery location, resulting in a notable 50% reduction in logistics costs
  • Launched a Courier Preference feature, enhancing seller autonomy in delivery
  • partner selection, boosting satisfaction, and improving seller retention
  • Revamped the payment system for increased transparency and reliability, achieving a 99%
  • on-time payment rate to sellers, thereby enhancing trust and satisfaction
  • Developed key app functionalities including advanced product search, a prepaid coupon
  • system to incentivize online payments, and a home page notice board to engage users
Product ManagementUser ResearchProduct StrategyB2CStakeholder ManagementGo-to-Market Strategy

Swiggy

Product Analyst

Sep 2018 – Dec 2019 Β· 1 yr 3 mos Β· Bengaluru, Karnataka, India

  • Implemented re-assignment feature that reduced delivery executive’s wait time at restaurant by modifying the logistics leg
  • Contributed to revamp of assignment function, customizing assignment algorithm according to zone requirement
  • Established a system to identify fraudulent Delivery Executives (DE) in the system, reducing post delivery refunds by 14%
  • Identified menu items that contributed less to GMV and more to post delivery escalations, removed them from system reducing the negative impact
Product ManagementB2CStakeholder Management

Ola (ani technologies pvt. ltd)

Product Analyst

Jul 2017 – Sep 2018 Β· 1 yr 2 mos Β· Bengaluru, Karnataka, India

  • Analyzed cancellation triggers and decreased customer cancellation by 15% by implementing a new workflow
  • Implemented route deviation feature in Share Express, reducing the cases of rides having more than 50% route deviation by about 8%
  • Optimized the change in billing method, increasing profitability by 1 bps
  • Identified the cause for loss in toll billing and reduced it to about 0.15% of total GMV
Product ManagementUser ResearchB2CStakeholder Management

Designbids

Product Management Intern

May 2016 – Jul 2016 Β· 2 mos Β· Gurgaon, India

  • Increased site visits using search engine optimization and increased engagement by developing an interactive UI (user interface).
  • Designed and implemented cost estimation application; which increased client engagement on the site.
  • Was responsible for driving a major project worth 1 Crore+ for the firm.
Product ManagementB2C

Designbids

Marketing Intern

Dec 2015 – Jan 2016 Β· 1 mo Β· Gurgaon, India

  • Worked with the product development team to incorporate the insights of clients to improve the product.
  • Increased projects from NCR by offline (guerrilla marketing) marketing campaign.
  • Helped in rehabilitation of flood affected people in Chennai by an online campaign.

Copenhagen business school

Research Intern

May 2015 – Jul 2015 Β· 2 mos

  • Analyzed the data of 70,000 frontier firms of India to understand their performance based on outside investment and technological advancement.
  • Devised models to relate above factors with overall performance of the firm compared to its foreign counterparts.
  • Recommendation included in the project titled "Do foreign firms perform better than the Indian counterparts? A comparative Analysis of technological, outward orientation and profitability.

Bhabha atomic research centre

Summer Research Intern

May 2013 – Jul 2013 Β· 2 mos Β· Trombay, Mumbai

  • Estimated free-volume size in polymers in sub-nanometer range using positron annihilation spectroscopy.
  • Mastered neutron activated analysis and related data analysis.
  • Analyzed different organic samples and formulated the relation between pore size and functional group present.

Education

Indian Institute of Technology, Roorkee

Bachelor's and Master's Degree

Jan 2012 – Jan 2017

Chandigarh College Of Architecture(CCA)

Bachelor of Architecture - BArch

Jan 2011 – Jan 2012

G.M.S.S.S. 16

High School

Jan 2009 – Jan 2011

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