Zaheer Ahmed

Operations Associate

Karachi, Sindh, Pakistan19 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

19 years of IT support experience
Proficient in both technical and creative domains
Strong problem-solving and coordination skills

Stackforce AI infers this person is a versatile IT specialist with a strong background in education technology and creative arts.

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Skills

Core Skills

Information TechnologySystem AdministrationTechnical Support

Other Skills

TroubleshootingWindowsActive DirectoryDocumentationTechnical DirectionMS OfficeAdobe Premiere ProCanvaMicrosoft OfficeTeamworkPowerPointExcelPhotoshopOperating SystemsPublic Speaking

About

Zaheer Ahmed – IT Specialist | TV Actor | Tech & Creative Professional With over 19 years of hands-on experience in IT Support and Helpdesk management, I specialize in maintaining seamless IT operations, managing computer labs, resolving technical issues, and ensuring system efficiency across academic environments. My role has consistently demanded precision, problem-solving, and strong coordination qualities I bring to every project. Beyond the world of IT, I am also a professional TV actor, having performed in acclaimed dramas and commercials aired on leading channels such as GEO, ARY, HUM TV, and Express TV. This parallel journey in the creative arts reflects my dynamic personality and ability to thrive in both technical and artistic domains. I take pride in blending logical thinking with creative storytelling a unique combination that fuels my adaptability and passion for excellence.

Experience

British council

Asst Exam Supervisor

May 2019 – Feb 2023 · 3 yrs 9 mos · Karāchi, Sindh, Pakistan · On-site

Invigilate CIE Exams (O Level / A Level)
Invigilate ACCA Exams
Invigilate CFA Exam
Invigilate Online IELTS Exams

Usaid

IT Specialist

Sep 2014 – Nov 2014 · 2 mos · Karachi Division, Sindh, Pakistan · On-site

Country wide physical verification of candidates who applied for USA AID scholarship.
Installation Windows Operating Systems.
Troubleshoot System Hardware and Software.
MS Office Work and Enter Data on Excel

Information TechnologyTroubleshootingMS Office

Zabfm 106.6

Technical Shift Supervisor

Oct 2009 – Jun 2011 · 1 yr 8 mos · Karachi Division, Sindh, Pakistan · On-site

Making song play list 24/6
Checking Transmission and handling Radio mixer.
Maintaining Live Streaming Through Media Player

Information Technology

Shaheed zulfikar ali bhutto institute of science and technology

Information Technology Officer

Sep 2006 – Present · 19 yrs 6 mos · Karachi Division, Sindh, Pakistan · On-site

Responsible for ensuring the smooth running of assigned LAB computer
systems, emphasizing integrity and overseeing the development and
deployment of new hardware and software solutions. Provided technical
direction to IT support staff and faculty, ensuring constant availability of
technical resources.
Maintained Windows operating systems, Windows Servers, and managed
virtual machine software installations.
Proficiently handled hardware and network troubleshooting, ensuring
minimal downtime.
Assisted faculty members in managing lab and classes by sharing data and
providing remote desktop configuration assistance.
Supported staff (Examination, Academic, Records, Library) and faculty
members with mail client management (e.g., Microsoft Outlook/Outlook
Express) and handled tasks like printing and scanning.
Monitored and actively assisted students with their Final Year Projects (FYP).
Ensured the smooth functioning of all faculty and staff computers, including
hardware and networking lab-based clients.
Created and managed domain users (students) in Active Directory and
Hyena Software.
Conducted regular backup and restoration of staff and faculty data,
including Windows Operating System, MS Outlook, IMAP, and POP mail.
Successfully conducted Online Admission Tests through Oats, a Visual Basicbased
system.
Facilitated online Comprehensive Exams for students.
Proficiently configured internet proxy settings to optimize network usage.
Conducted Windows installations with backup and restore capabilities.
Leveraged extensive expertise in Windows Group Policies to enhance system
security and efficiency.

Information TechnologyTroubleshootingWindowsSystem AdministrationActive Directory

National computer academy

Computer Lab Supervisor

Mar 2005 – Mar 2006 · 1 yr · Karachi Division, Sindh, Pakistan · On-site

Software Installation, Hardware Configuration, troubleshooting.
Administration of LAN (Client-Server) based Networking.
Assisting students, staff and faculty members.
Handle mail clients (like Microsoft outlook/ outlook express) and assisting maintaining
documentation for the projects.

Information Technology