Swagata Ghosh Ganguly (SPHRi)

HR Manager

Mumbai, Maharashtra, India18 yrs 8 mos experience
Most Likely To Switch

Key Highlights

  • Achieved 1.4x revenue during pandemic.
  • Implemented successful employee wellness programs.
  • Reduced voluntary attrition from 27% to 13%.
Stackforce AI infers this person is a strategic HR leader with expertise in SaaS and organizational development.

Contact

Skills

Core Skills

Talent AcquisitionHr OperationsHr StrategyTalent Management

Other Skills

Diversity, Equity, Inclusion and Belonging (DEIB)Organizational DevelopmentCompliance and PayrollEmployee Engagement and RelationsTalent Acquisition and Employer BrandingPerformance Management and Compensation ManagementPerformance ManagementEmployee EngagementHR Policy Design and ImplementationHR ManagementHR PoliciesHuman Resources (HR)Benefits NegotiationHR Consulting

About

Driving HR Strategy, Thought Leadership & Workforce Empowerment 17+ years of experience in Sustainable and Disruptive HR, experienced in global workforce dynamics, exposure with fortune 500 organizations and Start-up organizations, worked with diverse industries – IT Product & Services SaaS, Pharmaceutical, Automobile, FMCG, Retail, E-Commerce, ED Tech and Consulting Sectors, managed employee base of 50 to 3000+. I believe in providing a leadership that can do wonders in terms of contributing to business while providing strategic value in the sense of talent acquisition, talent management, leadership development, organization planning, and people analytics. As a strategic leader, I strongly believe in taking care of the core pillars while spearheading in a dynamic and agile environment, where objective is not to survive but setting an example. Human Capital is the most challenging and unpredictable asset, hence no matter the years of experience, surroundings and behaviors are ever changing and I believe humility, care and understanding help me ensure the right strategy, right action at the right place. I have been a partner to senior management during periods of accelerated growth and economic downturn. Strategic HR Talent Management & Retention Talent Acquisition & Branding Change Management Compensation Management Organization Change & Development Merger / Separation Compliance & Payroll Diversity, Equity, Inclusion, Belonging HR Analytics Coaching & Development Business Partnering HRIS Performance Management Talent Engagement Accomplishments: Not just sustained during pandemic but has been instrumental in company achieving 1.4 times of the revenue projected. Showcased an empathetic organization through the inspiring employee wellness programs. Implemented Employer Branding programs that have led to record success in hiring. Spearheaded 4X talent growth of scale up organizations. Ensured organizations are awarded Great Place to Work, Best in Compensation, Best DEIB, etc. Scaled up companies as desired employer for Talent, e.g. Offer to Joining Ratio increased from 48% to 82%. Reduced of voluntary attrition from 27% to 13% and enhanced Talent development. Supported the CXOs as a coach and mentor through difficult decisions, including company separation Created a work culture and environment that led to 40% of voluntary attrition re-joining. Effectively used budget and shifted from ad-hoc cost to futuristic expense. Moved towards compensation & recognition which is Performance and Value focused.

Experience

Network people services technologies ltd. (npst- banking and payment solutions)

Assistant Vice President Human Resources

Feb 2024Present · 2 yrs 1 mo · Thane, Maharashtra, India · On-site

Career break

Personal goal pursuit

Jul 2022Jan 2024 · 1 yr 6 mos · Mumbai, Maharashtra

  • Worked as Consultant

Contentstack

Director People

Mar 2020Jun 2022 · 2 yrs 3 mos · Mumbai, Maharashtra

  • Worked for Surfboard group of Companies - Contentstack, Raw Engineering & Surfboard.
  • Foster “people first” behavior when implementing strategies.
  • Talent Acquisition: Spearheaded Talent Acquisition, based on business plan and developed a cost effective manpower planned chart; ensured timely closing of all open positions
  • HR Operations: Directed & spearheaded end-to-end HR operations covering On-boarding, Help Desk, Off-boarding with HR Database Management; co-facilitated New Employee Orientation program for new hires
  • Strategy Planning: Created and implemented a holistic HR strategy to meet short & long-term business challenges with focus on areas such as talent & leadership, culture & values and engagement
  • HR Budgeting: Directed the finalization of HR Budget and resources at an organization level; kept periodical track on the budget and provided trend analysis report to key stakeholders
  • HR Policy: Interfaced with top management, discussed issues related to business needs & advised on matters related to HR
  • Talent Management: Drove performance reviews and established comprehensive performance management and compensation framework; managed annual appraisal process across the levels linked to reward management and career growth
  • Diversity & Culture Building: Fostered "people first" behaviour while implementing initiatives; supervised a group of companies with diverse investments, keeping them comparable yet unique
  • Performance Management: Promoted organisational growth through programs such as Performance Management, Career Development, Succession Planning, Compensation Benchmarking, Job Levelling, Pay Model, Rewards and Recognition, and ESOPs
  • HR Partnering: Represented HR as an equal partner in the organization's growth using a variety of ways, including but not limited to budgeting, recruiting and retention planning, training and development, and cost-effectiveness
Diversity, Equity, Inclusion and Belonging (DEIB)Organizational DevelopmentCompliance and PayrollEmployee Engagement and RelationsTalent Acquisition and Employer BrandingPerformance Management and Compensation Management+2

Jivox

Director HR

Feb 2018Dec 2019 · 1 yr 10 mos · Mumbai Area, India

  • Headed Human Resources in India
  • Responsibilities:
  •  Conceive and execute HR project/workplans encompassing Talent Management, compensation, benefits, staffing, organizational development, employee-Labour relations, Diversity and Inclusion, performance management in alignment with common human resources strategies and processes.
  •  Demonstrate solid understanding of businesses and functions and thus define policies and HR framework to ensure seamless delivery and integration of thought process.
  •  Creation and implementation of Salary structures, Compensation slabs, Stock Options plan, Career mapping and road map, Performance appraisal process.
  •  Talent Acquisition to ensure the right people at the right place.
  •  Coach and develop leaders, managers and key talent to ensure success in their roles
  •  Understanding of the matrix nature of the organization, possess tenacity to work thru multiple teams
  •  Ensuring resource allocation and succession planning
  •  Coordination with the Global heads to ensure successful implementation of processes and plans on the macro level
  •  Ensuring budgetary plans are conceptualized and planned as per the company’s objectives

Smartshift technologies

Senior Manager HR

Mar 2015Feb 2018 · 2 yrs 11 mos · Bengaluru Area, India

  •  Heading the India HR team. Also responsible for Global day-to-day HR functions in some cases.
  •  Responsible for senior level decision making and both day to day management and strategic direction of the organization.
  •  Ensure all policies and procedures are up to date and legally compliant.
  •  Prepare HR Annual Agenda, including but not limited to, Budgeting, Hiring Plan for the year, Retention Planning, Training & Development.
  •  Provide reports & analysis related to employee Headcount, Attrition, Recruitment Cost, Annual Increment Cost, etc. Globally
  •  Ensure 100% Labor Compliance.
  •  Introduce Grading System.
  •  Inception and Implementation of Performance Management System globally.
  •  Conduct training needs analysis and designs and implement a training plan with input from business heads.
  •  Manage costs to budget.
  •  Ensure effective delivery of Talent Acquisition & Management.
  •  Planning & implementation of Recruitment Process including but not limited to Interviewing.
  •  Ensure all Job Descriptions are updated appropriately and improvised as and when necessary.
  •  Deal with any performance or grievance issues in a legally compliant and professional way.
  •  Provide day to day advice to business managers on all human resource issues: management of staff, remuneration, etc.
  •  Involvement in all redundancy consultations.
  •  Succession Planning.
  •  Review all staff salaries and make recommendations for pay rises in consultation with department heads. Implement any increases and promotions.
  •  Ensure payroll is completed accurately and to deadline.
  •  Implemented various Employee Engagement Activities, including Event Management & ESAT Survey.
  •  Vendor Management.
  • Successfully implemented ISO Audit & Certification
  •  Received “Leader of the Year Award” in 2016.

Simplilearn solutions pvt ltd

HR Manager

Nov 2012Mar 2015 · 2 yrs 4 mos · Bangalore

  • Acheivements:
  •  Planning & Implementation of HRIS Software
  •  Planning & Implementation of Grades Structure & Performance Management System
  •  Planning & Implementation of Operational Policies
  •  Planning & Implementation of Employee Engagement
  •  Payroll Management
  • Operations &Strategic:
  •  Setting up of entire HR Operations, starting from Document Management till clearance of Employee Full & Final Settlement.
  •  Framing of Employee Handbook, Code of Conduct and various Policies – Leave Policy, Employee Separation, Whistleblowing & Sexual Harassment Policy,
  •  Framing of various day to day processes for ensuring smooth processing of daily activities.
  •  Introduced HRIS Module & Insurance benefit for employees
  •  Attrition Analysis and Employee Headcount Planning, maintained and shared periodic reports with Stakeholders
  •  Introduced Grading System
  •  Payroll Management
  •  Attendance & Leave Management
  •  Institutionalized Performance Management & Appraisal System (Salary Review, Market Benchmarking and Merit Increase, Promotions) and aggressively drove and completed the entire process (policy framework till payroll) within 1.5 months.
  •  Introduced various Employee Engagement Activities, including Event Management & ESAT Survey.
  •  Ensured 100% PF & ESIC audit clearance.
  •  End to end data and MIS maintenance for all policies and processes.
  •  Received “Employee of the Year Award” in 2014 and “Young Achiever Award” in 2013.

Adecco

Branch Manager (HR)

Jan 2010Jan 2012 · 2 yrs · Bangalore

  • Operations:
  •  Handled a team of 10 members (recruitment and HR operations)
  •  Calculation of employee compensation and other monetary benefits
  •  Managing monthly payroll for around 25 clients with a total associate database of 1400 numbers.
  •  Managing employee records for organizational needs
  •  Managing Associate/employees Separation formalities and ensuring completion of exit formalities with Full and Final Settlements.
  •  Involvement in designing the leave policies
  •  Responsible to bring down the attrition and ensure employee retention.
  •  Coordination for attendance from all four zones and maintenance of leave records
  •  Identifying HR related concerns and addressing them with different strategic and operational solutions.
  •  Active Involvement in designing the letters such as offer, appointment, confirmation, Job rotation, promotion, contract extension, increment and transfer/deputation for various HR activities
  •  Responsible for designing the process in place
  •  Addressing associates/employees grievances and resolving them with in specified TAT
  •  Been a part of labor audits and maintaining 100% compliance.
  •  Assisting associates in insurance and medical benefits.
  •  Consistently performed as the one of the best braches with highest revenue generating team within Karnataka.
  •  Various Client Appreciations
  •  Joined as an Account Manager and promoted to Branch Manager within a span of 1.5 years.
  • Account Management & Recruitment:
  •  To strategize business plans for business growth with a clear list of Target and Deliverables in line with KRA/KPI by Mining Existing accounts to increase share in customer wallet
  •  Responsible for Major Accounts service delivery at National Level
  •  Ensuring client satisfaction through various services (Recruitment delivery, timely payroll, database management, compliance, associate relations)
  •  Implementing different sources of recruitment (field sourcing, portals, head hunting, reference, campus & networking).

Manpower inc.

Associate Consultant

Jan 2008Jan 2010 · 2 yrs · Bangalore

  •  Temporary staffing.
  •  Permanent staffing (occasionally).
  •  Submitting quotations on the various technical and non-technical contractual requisitions.
  •  Initiating Campus Recruitments for Volume Hiring.
  •  Client management and coordination in relation to recruitment.
  •  Maintaining client relationship and getting more open mandates.
  •  Sourcing through various sources: Portal, Reference; Advertisements; Campus; Head Hunting.
  •  Acting a recruitment lead, mentoring junior recruiters.
  •  Had assisted employee relations consultant for post recruitment/on boarding activities.
  •  Clientele included IBM, HP, Honeywell, Lenovo
  •  Awarded best performer consistently.

Wipro

CCOD and MIS Analyst

May 2006Jan 2008 · 1 yr 8 mos · Kolkata

  • MIS Analyst

Education

XLRI Jamshedpur

PGCHRM — Human Resources

Jan 2021Jan 2023

Bharatiya Vidya Bhavan's

Post Graduate Diploma — Public Relations

Jan 2005Jan 2006

University of Calcutta

Bachelor of Arts (B.A.) — English Honors

Jan 2002Jan 2005

Welland Gouldsmith School

Commerce

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