Samyuktha T H — Operations Associate

Major Project Milestones over the year @ JLL/T (since July'23): Workday HCM: • Led Workday Absence Country-Specific Implementations, initially as a partner and later as a functional & technical lead for multiple countries (since Aug'23) • Successfully integrated Workday with Kainos DMS for pilot countries (Aug'23 - May'24) • Implemented technically complex and highly specific Document Templates • Developed complex problem-solving logics involving various nested Calculated Fields • Conducted extensive testing of Document Purging processes • Consistently delivering ongoing production support for several Absence implemented countries (since Jan'24) • Well-versed in Agile methodologies and experienced in using MS ADO for project management ServiceNow: • Proficient in various ServiceNow modules, including the Portal, Email Notification Scripts, Script Includes, Feedback Config, HR Services, Record Producers, Choices/Translations, Update Sets, Tables, and Reporting • Expertise in customizing solutions based on specific requirements • In-depth knowledge and Extensive experience in customization and configuration within the Service Portal, including Widgets, Headers, Themes, and Schedule/Publish Content • Well-versed in email notifications (inbound & outbound actions) • Skilled in CSS customization specific to ServiceNow APIs • Successfully deployed a complex Service Portal (Landing Page) for an HR-specific Employee Facing Portal.

Stackforce AI infers this person is a proficient HR Technology specialist with strong capabilities in Workday and ServiceNow.

Location: Bengaluru, Karnataka, India

Experience: 2 yrs 9 mos