Ratikant Arya — CEO
Strategic operations leader with 18+ years of experience across Banking, Telecom, ECommerce, Fitness, and customer service operations. Proven track record in driving revenue growth, enhancing customer experience, and delivering compliance excellence. Gold certified in coaching excellence with strong expertise in stakeholder collaboration, performance management, and data-driven decision-making. Adept at scaling operations, optimizing processes, and leading cross-functional teams in high growth, customer-centric environments.
Stackforce AI infers this person is a strategic operations leader with expertise in B2C and customer-centric environments.
Location: Mumbai, Maharashtra, India
Experience: 18 yrs 7 mos
Skills
- Operations Management
- Business Process Improvement
- Business Development
- Sales
- Business Analysis
Career Highlights
- 18+ years of experience in diverse industries.
- Proven track record in driving revenue growth.
- Gold certified in coaching excellence.
Work Experience
7Padel
Head of Operations (3 mos)
MultiFit Wellness India Pvt. Ltd.
Head of Operations | Partner Acquisition & Business Expansion (1 yr 11 mos)
Amazon
Manager I (2 yrs 4 mos)
Tech Mahindra Business Services
Operations Team Lead (5 yrs 5 mos)
Teleperformance India
Team Lead (8 yrs 8 mos)
Education
Bachelor of Commerce - BCom at Yashwantrao Chavan Maharashtra Open University
HSC at Kamla Mehta Jr college of commerce
at Vidyanidhi High school
