Ishita Singh

Consultant

New Delhi, Delhi, India7 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

5+ years in digital transformation and AI solutions.
Expert in Microsoft Dynamics 365 and Power Platform.
Proven track record in driving business outcomes.

Stackforce AI infers this person is a Technology Consultant specializing in Fintech and Digital Transformation.

Contact

Skills

Core Skills

Digital TransformationTechnology ConsultingMicrosoft Dynamics 365Crm ImplementationBusiness AnalysisStakeholder ManagementSales ManagementCustomer Engagement

Other Skills

Digital Transformation & Technology ConsultingVisioStrategy ConsultingSkilled Multi-taskerWritten CommunicationPresentationsCRM & Workflow AutomationBusiness Analysis & Solution DesignStakeholder & Client ManagementGo-to-Market StrategyCampaignsKey Performance IndicatorsMarketingPublic RelationsProduct Marketing

About

Results-driven Technology Consultant with 5+ years of experience delivering digital transformation, AI-enabled solutions, and CRM modernization across BFSI and technology-driven enterprises. Proven expertise in driving business outcomes through Microsoft Dynamics 365, Power Platform, and M365 Copilot implementations. Strong background in leading cross-functional teams, collaborating with C-suite stakeholders, architects, and engineering teams to deliver AI-powered productivity, automation, and customer engagement solutions. Adept at managing Agile programs, PMO governance, risk & change management, and value realization across complex enterprise environments. Recognized for data-driven storytelling, executive communication, and translating technical solutions into measurable business impact. Passionate about generative AI, inclusive innovation, and future-ready digital workplaces. Actively seeking Technology Consulting / Digital Transformation roles in UAE. 📩 Let’s connect to discuss technology, BFSI innovations, DEI initiatives, and business growth strategies!

Experience

Ey

2 roles

Senior Consultant

Promoted

Sep 2025 – Present · 6 mos

Digital Transformation & Technology ConsultingDigital TransformationTechnology Consulting

Technology Consultant

May 2023 – Sep 2025 · 2 yrs 4 mos

Project 1: Wealth Management CRM Implementation – Avendus, Mumbai
Objective: Implement a customized CRM solution to streamline client onboarding, portfolio tracking, and relationship management for the wealth management division.
Key Contributions:
Gathered and analyzed business requirements from wealth advisors, compliance, and operations teams.
Designed workflows for lead management, KYC processes, and investment product tracking.
Configured Microsoft Dynamics 365 modules to align with regulatory and operational needs.
Conducted UAT and provided end-user training to ensure adoption.
Impact: Improved client onboarding time by 30% and enhanced portfolio visibility for advisors.
Project 2: Retail & Corporate Banking CRM Implementation – ADIB, Dubai
Objective: Deploy a centralized CRM platform to manage retail and corporate customer relationships, improve service efficiency, and support sales teams.
Key Contributions:
Collaborated with business stakeholders across UAE and regional branches to define CRM requirements.
Designed and configured modules for account management, customer service, and sales pipeline tracking.
Integrated CRM with core banking systems for real-time customer data access.
Delivering training to front-line staff and relationship managers.

VisioStrategy ConsultingSkilled Multi-taskerWritten CommunicationPresentationsMicrosoft Dynamics 365+1

Youth conclave 2022

Head

Sep 2022 – Sep 2022 · 0 mo · IIT Jodhpur

Guest Relations Head- INAE YOUTH CONCLAVE
Organized 5th Youth conclave on the theme 'Emerging Technologies for Sustainable Future,' Indian National Academy of Engineering, which saw a pan India participation of over 300+ Students From 50+ Institutions.
Managed 5th INAE Youth Conclave by channelizing the budget of 30 Lacs, leading a team of 35 Undergrads
Streamlined effective operations as acting guest relation head coordinating personnel scheduling and developments with guest reservations and large-scale bookings.

Go-to-Market StrategyCampaigns

Lumiq

Consultant - Product & Sales Intern

Apr 2022 – Jun 2022 · 2 mos · Noida, Uttar Pradesh, India

Go-to-Market StrategyKey Performance IndicatorsWritten Communication

Indian institute of technology jodhpur

Member - Dramebaaz, The Dramatics Society

Mar 2022 – May 2023 · 1 yr 2 mos · Jodhpur, Rajasthan, India

Skilled Multi-tasker

Prometeo iit jodhpur

Assistant Head

Feb 2022 – Feb 2022 · 0 mo · IIT jodhpur

Annual Tech Fest of IIT Jodhpur

MarketingSkilled Multi-taskerWritten CommunicationPublic Relations

Unstop (formerly dare2compete)

UnStop (FormerlyD2C) Igniter

Dec 2021 – May 2023 · 1 yr 5 mos

Go-to-Market Strategy

Vedantu

Senior Business Development Manager

Oct 2020 – Aug 2021 · 10 mos · Bangalore Urban, Karnataka, India

Create the need for Smart Learning and advise student- parent to buy Vedantu Subscription as solution.
Understand Customer profile & problems to explain implication of ineffective learning methods & Handle Objections and Price Negotiation to generate Sales Revenue
Through Cold Calling and Virtual Meetings

Go-to-Market StrategyProduct MarketingSales ManagementCustomer Engagement

Traveltriangle

Business Operations Analyst

Jun 2018 – Mar 2020 · 1 yr 9 mos · Gurgaon, India

Dealing in B2B Flight Agents
Research
Lead identification
Prepares reports by collecting, analyzing, and summarizing information
Maintaining data reports with Finance and business team.
About-
Travel Triangle, An online marketplace that connects a traveler to multiple local travel agents. With the help of these 650+ local travel experts Travel Triangle has been able to cater to the needs of over 10 Lac travelers on international tour holidays as well as domestic India tours.
To provide the best tour and travel experiences, our packages are customizable at the time of booking. From a backpacker’s needs to a honeymooner’s demands, Travel Triangle crafts the best vacation deals for holiday destinations in India as well as abroad.