Nikhil S.

Customer Success Manager

Pune, Maharashtra, India7 yrs 9 mos experience
Highly Stable

Key Highlights

  • Over 7 years of experience in technology and software systems.
  • Expertise in managing teams and driving effective solutions.
  • Strong background in customer success and product development.
Stackforce AI infers this person is a SaaS expert with a focus on UAV systems and customer success.

Contact

nikhilsalunke009@gmail.comLinkedIn

Skills

Core Skills

Team ManagementUav Systems EngineeringTechnical Support

Other Skills

CommunicationTrainingTeamworkProject PlanningNegotiationTeam BuildingEnglishCustomer Service ManagementSoftware Development Life Cycle (SDLC)Microsoft OfficeComputer HardwareManagementCustomer ServiceLeadershipPublic Speaking

About

As an industry professional with extensive experience in team management and project management, I have a fervent passion for the ever-evolving field of technology and software systems. I have mainly worked in product-based SaaS companies, where I have honed my skills and expertise in managing teams and solving issues, whether they involve customers or internal office dynamics. With over 7 years in the industry, I am dedicated to driving effective solutions and fostering positive work environments.

Experience

Defendron technologies

Customer Success Lead

Mar 2025 – Present · 1 yr · On-site

Flytbase

3 roles

Manager - UAV Systems Engineering

Jul 2022 – Jun 2024 · 1 yr 11 mos · Pune District, Maharashtra, India

CommunicationTrainingTeam ManagementUAV Systems Engineering

Team Lead - UAV Systems Engineer

Promoted

May 2021 – Aug 2022 · 1 yr 3 mos · Pune District, Maharashtra, India

Team Management

UAV Systems Engineer

Aug 2019 – May 2021 · 1 yr 9 mos · Pune District, Maharashtra, India

Technical SupportTeam Management

Research and development engineer

Drone pilot

Mar 2018 – Aug 2019 · 1 yr 5 mos · Pune Area, India

Phoenix microsystems private limited

Jr.Engineer

Sep 2017 – Feb 2018 · 5 mos · Pune/Pimpri-Chinchwad Area

  • Phoenix Microsystem is the one of the top most manufacturer company of kiosk machine and vending machines in Pune.

Education

Savitribai Phule Pune University

Jan 2013 – Jan 2018

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