Vaishali Kanyal

Program Manager

Noida, Uttar Pradesh, India5 yrs 8 mos experience

Key Highlights

Expert in building scalable EdTech programs.
Proven track record in cross-functional team coordination.
Passionate about enhancing operational clarity and efficiency.

Stackforce AI infers this person is a Senior Program Manager in the EdTech industry with a focus on operational excellence.

Contact

Skills

Core Skills

Program ManagementE-commerceProject ManagementOperations ManagementTeam Management

Other Skills

Strategic Project ManagementProject DeliveryEnd-to-End Project ManagementPeople ManagementProblem SolvingQuality ManagementStrategic PlanningProduct OperationsBusiness OperationsProject PlanningStakeholder ManagementOnline teachingMICROSOFT OFFICEEvent planningVolunteering

About

Senior Program Manager with 5.6 years of experience building zero-to-one programs at India’s leading EdTech firms. I specialize in translating ideas into well-structured, scalable systems — from launch to scale — while coordinating across product, content, tech, and ops. I’m passionate about simplifying operations, enabling teams to work with clarity, and building programs that not only launch — but grow and deliver long-term value.

Experience

Pw (physicswallah)

3 roles

Senior Program Manager

Promoted

Apr 2025 – Present · 11 mos · Noida, Uttar Pradesh, India

1. Leading end-to-end operations of Infinity and Infinity Pro in PW Online Vertical.
2. Serving as the central point of coordination between Category, Content, and E-commerce teams—driving and prioritizing new content requests, tracking deliverables, deciding Infinity Pro kit inclusions, and ensuring timely compilation and dispatch of physical kits.

E-CommerceStrategic Project ManagementProgram Management

Program Manager: Business Operations(PW Online)

Sep 2024 – Mar 2025 · 6 mos · Noida, Uttar Pradesh, India

1. Leading end-to-end ops for Infinity Pro, PW’s premium online program focused on personalized support.
2. Coordinating across teams and driving product improvements while ensuring high student NPS.

Program Management

Project Manager: PW Offline

Apr 2023 – Aug 2024 · 1 yr 4 mos · Noida, Uttar Pradesh, India

1.Identifying, planning, and executing projects for the growth of Academic Quality in PW
2. Creating Academic and Non-academic programs for the overall well-being of PW's offline students.
3. Collaborating and engaging with diverse cross-functional teams to streamline and optimize the outcomes of my projects.
4. Working on the Attendance monitoring and improvement of Offline PW
5. Playing a key role in talent acquisition for both central and ground team positions.

Project ManagementProject DeliveryEnd-to-End Project ManagementPeople ManagementOperations ManagementProblem Solving

Byju's

5 roles

Team Lead-Operations

Promoted

Jan 2022 – Mar 2023 · 1 yr 2 mos

1.Managed a team of 35 Academic & Senior Academic Specialists periodically tracking their performance and utility on set KPIs which resulted in an average NPS boost from 4.1 to 4.89.
2.Worked on Pilot Projects like Interactive Session Building and Online PTM to enhance customer experience.
3.Drove Monthly R&Rs for the Academic Operations team to enhance employee experience.

Project ManagementTeam ManagementPeople ManagementQuality ManagementStrategic PlanningOperations Management

Senior Academic Specialist- Operations (K10& K12) | Management

Nov 2021 – Dec 2021 · 1 mo

1.Managing and tracking the performance of a team of K10 Academic Specialists on set KPIs
2.On-boarding and induction of newly appointed Academic Specialists

Senior Academic Specialist- Training & Hiring

Aug 2021 – Nov 2021 · 3 mos

1.Hiring and training of Academic Specialists for K12 Maths and K10 (Maths and Science) team
2.Training the team for the new Neo project (Two Teacher Advantage)
3.Tracking the performance of the team through audit reports and weekly assessments

Senior Learning and Development Specialist

Jan 2021 – Jul 2021 · 6 mos

1. Managed team in BYJUS JEE segment (Mathematics)
2. Drove BYJUS Home Learning Program and Video Doubt Solving PPT project
3. Designed and conducted Weekly Assessments for the team as a part of the Internal Training Process
4. Hired and trained tutors for K12 Mathematics

Learning and Development Specialist

Dec 2019 – Dec 2020 · 1 yr

1.Worked in the Online Segment delivering quality 1-1, 1-many sessions having an average CSAT of 4.9.
2.Worked with cross teams building quality Content for Online Classes