Mohit Tannu

Business Development Executive

Gurugram, Haryana, India8 yrs 7 mos experience

Highly Stable

Key Highlights

Expert in optimizing customer journeys and loyalty programs.
Proficient in CRM automation and performance marketing.
Skilled in driving user acquisition through data-driven strategies.

Stackforce AI infers this person is a CRM and Retention Marketing expert in the B2C sector.

Contact

Skills

Core Skills

Customer RetentionPeople Management

Other Skills

App Store OptimizationRecruitingAdobe AnalyticsMerchandisingTrainingCashieringEmail MarketingPaid Media AdvertisingData AnalysisMicrosoft OfficeSocial Media MarketingSports MarketingResearchDigital MarketingPublic Relations

About

Results-driven CRM & Retention Marketing Professional with 2+ years of experience in optimizing customer journeys, enhancing loyalty programs, and leveraging CRM tools to maximize customer lifetime value (CLTV). Proficient in app growth strategies, CRM automation, performance marketing, and data-driven customer engagement. Skilled in driving user acquisition, retention, and engagement through personalized omnichannel campaigns and analytics-driven decision-making.

Experience

Indigo (interglobe aviation ltd)

2 roles

Manager - Retention & CRM

Promoted

May 2025 – Present · 10 mos

Assistant Manager - Retention & CRM

Mar 2023 – May 2025 · 2 yrs 2 mos

Customer RetentionApp Store Optimization

Decathlon

3 roles

Digital Campaign Manager

Jan 2022 – Feb 2023 · 1 yr 1 mo

People ManagementRecruiting

Department Manager - Cycling

Jan 2021 – Jan 2022 · 1 yr

Recruit and onboard fresh talent and new team members.
Manage the P&L for the Cycling cluster.
Pilot and forecast sales for the department.
Analyze and review sales figures achieved by the team.

Sales Manager & Digital Referent | Racket Sports & Cycling

Jul 2017 – Dec 2020 · 3 yrs 5 mos

Spearhead digital sales performance for the city with daily tracking and insights.
Manage Decathlon’s presence on Facebook & Google My Business.
Drive brand awareness and engagement by creating overall organic content across SM platforms
Redirect leads from Social media to Application & Website
Manage Facebook & Google My Business for Decathlon

Media moments

PR Intern

Apr 2016 – Jun 2016 · 2 mos · Bengaluru Area, India

Conducted media calling and tracked media coverage for clients.
Curated trend notes and press releases for client campaigns.
Provided on-site assistance for events such as Max Fashion, LP Golf Cup, and CP Food launch.