Shannon Smith, J.D., M.S.

Co-Founder

Seattle, Washington, United States11 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in neuroscience-driven sales strategies.
  • Proven track record in change management for large organizations.
  • Founder of innovative sales performance tools.
Stackforce AI infers this person is a Sales and Change Management expert with a focus on neuroscience applications.

Contact

Skills

Other Skills

Organizational DevelopmentTalent ManagementSuccession PlanningOrganizational EffectivenessLeadership DevelopmentSelectionTraining & DevelopmentEmployment LawChange ManagementExecutive CoachingManagement ConsultingManagementLeadershipPerformance ManagementTraining

About

You don’t question revenue when it’s obviously broken. You question it when everything looks like it should be working… and it isn’t. Deals move. Pipeline looks healthy. Reps say the right things. The product makes sense. And still, something feels off. Deals take longer than they should. “Interested” buyers don’t convert cleanly. New products get traction… but not real adoption. Nothing is failing outright. But nothing is clicking the way it should. And that’s where the real questions start. Is this a pipeline issue… or a decision issue? Is the team actually moving buyers forward… or just managing conversations? Is the product truly ready for commercialization… or are we asking the market to do more work than it should? You’re looking for signal. Where is revenue getting stuck? Why does momentum drop at the exact moment it should accelerate? Why does everything look fine… right up until it doesn’t convert? Most teams try to solve this at the surface. Better messaging. More enablement. More pressure to close. But pressure doesn’t create clarity. And without clarity, buyers don’t move. They hesitate. They delay. They keep options open longer than you want. That hesitation is subtle. But it shows up everywhere. In longer sales cycles. In deals that don’t quite close. In commercialization that takes longer to land. In adoption that never fully takes hold after the sale. That’s not a pipeline problem. It’s a breakdown in how decisions are happening. And most teams don’t have a system for that. They rely on experience. On instinct. On hoping the right conversations happen at the right time. We replace that with a system grounded in applied neuroscience. A system built around how buyers actually evaluate risk, build confidence, and commit to action. So your team knows how to reduce resistance without adding pressure. So deals move when they should, not when they get pushed. So commercialization doesn’t stall between interest and execution. So adoption happens because the decision was fully made, not just agreed to. The result is cleaner conversion. Shorter sales cycles. Stronger adoption. And a revenue engine that behaves the way it’s supposed to. Not because you added more effort. Because you fixed what was happening inside the decision. DM me "Butter" for more info Personal interests: - Captain ⛵️ - Recovering Sugar Addict 🍭 - Trash TV consumer 🗑️ Sales Coach | Toxic Boss Coach | Neuroscience Coach | Executive Coach | Master Behavioral Strategist | Speaker | Advisor | Expert | 7 figures | Virtual Speaking | Sales Performance Brain Hacker | Mindset Coach I Corporate Trainer I Influence I Key Note Speaker

Experience

Neuroforge gtm

Co-Founder

Mar 2026Present · 0 mo · Seattle, Washington, United States · Hybrid

  • Strategic advisory for robotics and embodied AI companies that need commercialization architecture, positioning, and narrative to scale beyond pilots.

$20k monthly brain based sales system

Founder

Feb 2025Present · 1 yr 1 mo · Seattle, Washington, United States · Remote

  • Build a $20K monthly Brain Based Sales System without chasing the "yes."

Be like butter bugle: newsletter

Founder

Feb 2025Present · 1 yr 1 mo · https://synaptic-solutions.kit.com/belikebutterbugle

  • https://synaptic-solutions.kit.com/belikebutterbugle
  • Be Less Awk Sauce in Sales, More Butter
  • Get brain-busting gems in your inbox that you can apply in your real, actual life without earning a degree in brain science to CLOSE MORE SALES.
  • BONUS: 40+ LI Monetization and Sales Resources FREE
  • Welcome!

Salessage

Startup Team

Jan 2025Present · 1 yr 2 mos · Seattle, Washington, United States · Remote

  • Cofounder of the first of its kind, agentic model to predict burnout, morale dips, and other factors that impact overall sales performance. Kind of like the minority report, but for sales teams.

Venture mechanics startup incubator / accelerator

Mentor

Nov 2024Present · 1 yr 4 mos · Bellevue, Washington, United States · On-site

  • Helping founders be more effective in sales

Synaptic solutions

Founder and CEO

Jun 2023Present · 2 yrs 9 mos · Seattle · Hybrid

  • Close more sales by understanding the buyers brain.

Reboot your brain

Founder and CEO of Rebootyourbrain.xyz

Jun 2021Present · 4 yrs 9 mos · Seattle

  • Rebootyourbrain.xyz
  • Game Your Way to New Habits. Available on the Apple and Google store.

Microsoft

Management Consultant

Jan 2020Jun 2020 · 5 mos

  • Led change strategy and implementation

Puget sound energy

Change Consultant

Mar 2019Jan 2020 · 10 mos

  • Organizational change strategy and execution for multi-million dollar projects

Belltower consulting

Managing Director

Feb 2016Present · 10 yrs 1 mo · Seattle

  • Led change management teams and enterprise-wide organizational change initiatives that ranged from $3 million to $40 million budgets, including in-house AI culture campaigns and AI products.
  • Designed and implemented a User Experience (UX) Program, including strategy, design and measurement.
  • Relaunched an enterprise-wide data governance program.
  • Assessed, designed, and implemented numerous learning programs.
  • Designed and developed a new change management approach to meet the needs of the agile methodology.
  • Successfully launched the first agile change management approach with rave reviews of the communication and training from the end users.
  • Created and implemented a customer-centric communications program that decreased errors by 23%.
  • Created and managed 4 stakeholder communities with an average of 65% engagement across 2 years.
  • Redesigned and launched a new sentiment survey program for ~16k hiring managers, 1500 global talent acquisition and all external candidates.

Microsoft

Change Consultant

Feb 2016Dec 2018 · 2 yrs 10 mos · Redmond

  • Led organizational readiness activities for a $3 million enhancement to the newly implemented digital user experience platform, including resistance management, communications, training, risk management, coaching and metrics.
  • Led day-to-day organizational readiness activities (Beta 1 & 2) for a $40 million large-scale cloud transformation project to re-define digital user experience impacting 110K customers, vendors and suppliers while streamlining platforms, processes and systems.
  • Established 4 stakeholder communities, an Ambassador program and a Super User program to increase stakeholder buy-in/adoption and mitigate the productivity dip that occurs during change.
  • Redesigned and launched the sentiment survey program for ~16k hiring managers, 1500 global talent acquisition and all external candidates.

Sprint

Management Consultant

Apr 2014Jan 2016 · 1 yr 9 mos · Overland Park, KS

  • Served as the change management lead on an enterprise-wide performance differentiation project that alters the performance management system, manager behaviors, STI and ACR outcomes.
  • Planned and facilitated strategy sessions with the Sales Ops Leadership Team that resulted in clarified roles and expectations, org structure readjustment, governance structure implementation and prioritized initiatives.
  • Served as the change management SME on the 2015 transformation journey.
  • Served on three work streams on the overall transformation journey that are designed to eliminate shadow organizations, to create one, centralized go-to-market process for the enterprise and to decentralize the organization into four markets.
  • Absorbed responsibility for the PMO in the Chicago and Miami pilot markets for an international joint venture. Stood up a brand new organization and opened 15 stores ahead of schedule. Created the budget for unforeseen incremental costs regarding labor cost timing and additional training so that stores were able to open early, be fully staffed, fully merchandised, and technologically capable of making sales. Absorbed reporting for this project both on a tactical and executive-level view. Served as the communications/change management lead; five different change plans resulted.
  • Implemented a governance structure for business sales go-to-market teams after identifying gaps in the current vs. future state. Additionally, designed several org options that would enhance the go-to-market process that were scored against criteria and presented to top-level executives.
  • Worked with several newly hired executives to re-design their organizations.

Education

Harvard University

Neuroscience

Jul 2023Jul 2023

University of Missouri-Kansas City

Bachelor of Arts — Psychology and Communications

Emporia State University

Master of Science — Industrial/Organizational Psychology

William Howard Taft University

Juris Doctor — Law

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