Mustafa Alam

Operations Associate

Noida, Uttar Pradesh, India5 yrs 3 mos experience

Key Highlights

  • 5 years of experience in desktop support.
  • Proficient in VPN and antivirus solutions.
  • Strong troubleshooting skills across various platforms.
Stackforce AI infers this person is a Desktop Support Engineer with expertise in IT infrastructure and support services.

Contact

LinkedIn

Skills

Core Skills

Desktop SupportInformation Technology

Other Skills

Virtual Private Network (VPN)Symantec AntivirusAmazon Web Services (AWS)Service-Level Agreements (SLA)Desktop ComputersSoftware InstallationComputer RepairDhcpComputer Hardware TroubleshootingNetworkingServersOffice 365Domain Name System (DNS)Remote DesktopTroubleshooting

About

I have total 5 years experience as Desktop Support Engineer Current working as CMS IT Services Pvt Ltd.

Experience

Ocube services

It executive

Oct 2025 – Present · 5 mos · Noida, Uttar Pradesh, India · On-site

Cms it services

Desktop Support Engineer L2

Jan 2023 – Sep 2025 · 2 yrs 8 mos · Noida, Uttar Pradesh, India · On-site

Virtual Private Network (VPN)Symantec AntivirusDesktop SupportInformation Technology

Rt network solutions pvt. ltd.

Desktop Support Engineer

Oct 2020 – Dec 2022 · 2 yrs 2 mos · Gurugram, Haryana, India · On-site

Education

Bundelkhand University

bsc — desktop support engineer

jetking infotrain

Jan 2018 – Jan 2019

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