Ketan Gajjar

Co-Founder

Ahmedabad, Gujarat, India22 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Saved clients £30M through strategic outsourcing.
Developed teams of 280+ recruitment professionals.
Host of The Recruitment Curry podcast.

Stackforce AI infers this person is a Recruitment Operations Expert specializing in cost reduction and team development.

Contact

Skills

Core Skills

OperationsBusiness DevelopmentRecruitmentHuman Resources

Other Skills

Business Process Outsourcing (BPO)AI-powered automationOperational controlCost reductionTeam integrationProcess redesignAI integrationTeam developmentRecruitment process outsourcingService Delivery ManagementP&L ManagementBusiness expansionRPO strategiesCollaborative relationshipsPerformance management

About

Most UK recruitment and property agencies waste £15,000-30,000/month on admin, compliance, digital marketing, and back-office, accounting tasks that could cost 70% less, without sacrificing quality. I've spent 20 years fixing this exact problem for 100+ UK agencies. The pattern I kept seeing: Talented agency owners stuck doing compliance checks, data entry, candidate sourcing, and payroll, instead of winning clients and growing revenue. What we do differently: We don't just send you offshore staff. We build a remote operations system that integrates with your team as if they're in the next room, using our 8R Framework that has saved clients £30M+ (the equivalent of 150+ FTE salaries). Our clients typically see: → 60-70% cost reduction on back-office operations → 24/7 coverage across sourcing, compliance, and admin → Time freed up to focus on revenue-generating activities → No quality drop (because we handle training, QA, and performance) Who this works for: → Recruitment agencies (healthcare, IT, education, construction) → Estate agencies & property management companies → Co-living operators → Size: £500K-£10M revenue, 5-100 staff Not right for you if: You're looking for cheap labour with no accountability. We're a remote operations partner, not a body shop. 🎧 Host of The Recruitment Curry podcast 🌐 www.rpoarena.com

Experience

Rpo arena

Founder & Director

Dec 2020 – Present · 5 yrs 3 mos

𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐆𝐫𝐨𝐰𝐭𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐎𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐚𝐧𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧:
RPO Arena partners with recruitment, real estate, and property management companies to remove operational friction, reduce fixed costs, and scale with precision. With a proven track record across 70+ transformation projects, we’ve helped businesses save over £30 million in overheads—the equivalent of 150+ full-time roles—through strategic outsourcing, process redesign, and AI-powered automation.
Our exclusive delivery model combines business process outsourcing (BPO) with embedded remote teams and AI agents, enabling scale-ready companies to streamline sourcing, back-office, compliance, finance, and admin workflows—while maintaining full operational control.
With delivery centres in India, we provide 24/7 support, cost efficiency, and performance-led execution—freeing leadership teams to focus on growth, margin improvement, and customer value.
RPO Arena is the execution partner of choice for organisations ready to modernise operations and build scalable, lean, and resilient businesses—without adding internal complexity.

Business Process Outsourcing (BPO)AI-powered automationOperational controlCost reductionTeam integrationOperations+1

Initor global

Group Sales Director

Apr 2019 – Dec 2019 · 8 mos

Qx ltd.

3 roles

Senior VP - RPO

Sep 2017 – Apr 2019 · 1 yr 7 mos

Executed and developed the US RPO team from scratch
Developed a team of 20+ billable FTEs in a span of 16 months

Director - Recruitment Services

Promoted

Aug 2011 – Sep 2017 · 6 yrs 1 mo

1. Developed the UK RPO team of 280+ recruitment professionals
2. Generated extensive business within the UK healthcare and IT recruitment sectors
3. Got 5 of the top 30 healthcare staffing companies to outsource their compliance, recruitment and payroll
4. Developed a team of 5+ direct reports and 10+ supervisors
5. Business Development and expansion
6.. Evaluate business opportunities and draft proposals, SLAs and agreements
7. Recruit new staff, training and development, transition new projects
8. Service delivery management and governance
9. P&L management
10. Key account management
11. Conduct QBRs with clients
12. Succession planning
13. Onsite client visits for new business and account management
14. Consulting on recruitment processes and systems

Business DevelopmentService Delivery ManagementP&L ManagementRecruitmentOperations

Operations Director - Recruitment Services

Aug 2010 – Aug 2011 · 1 yr

Ims people

3 roles

Business Partner & Operations Manager

Promoted

Jan 2009 – Jul 2010 · 1 yr 6 mos

1. Creatively visualize and execute new RPO strategies to address competitive, complex business issues aimed at reducing costs, increasing efficiency, and improving bottom line results.
2. Ensure specific short-term plans are aligned with the broader business objectives and comply with the best industry practice.
3. Build and sustain collaborative relationships with CRMs to enable delivery of challenging business plans.
4. Help gain the commitment and inspire trust in the employees through effective communication of the business plans and goals.

Assistant Manager - Operations

Jun 2007 – Dec 2008 · 1 yr 6 mos

1. Managed various operational aspects of the RPO division, including compensation practices, organizational diagnosis, employee relations, performance management, and team management.
2. Took initiative to identify client needs and made recommendations for implementation of innovative RPO strategies to meet business objectives.
3. Spearheaded a team of CRMs to enable delivery of RPO business and operations plan.
4. Managed service level agreements with clients.
5. Monitored business development activities.

RPO strategiesCollaborative relationshipsOperationsRecruitment

Client Relationship Manager

Jun 2006 – May 2007 · 11 mos

1. Developed strong and collaborative relationships with both clients and candidates.
2. Participated in interview and selection of candidates with diverse backgrounds and experiences for various levels of position openings. Adept at interviewing and applicant appraisal process.
3. Oversaw all aspects of sourcing, screening, evaluating candidates through structured and rigorous research process utilizing Internet navigation, job boards, and on-line recruiting technology/tools. Obtained best candidates as per clients' requirements.
4. Counselled candidates of job responsibilities, benefits, work schedules, and other relevant information.
5. Developed successful networks with senior-level management, staffing and recruiting teams and HR Partners.
6. Assumed added responsibility of training CRMs, recruitment executives, and consultants.

Performance managementEmployee relationsOperationsRecruitment