Jan 2024 – Present · 2 yrs 2 mos

• Acting - Jan 24 - Sept 24

Jan 2024 – Jan 2025 · 1 yr

Jul 2023 – Present · 2 yrs 8 mos

Feb 2021 – Sep 2024 · 3 yrs 7 mos

• We built a new digital bank from the ground up!

Jan 2020 – Feb 2021 · 1 yr 1 mo · Dubai, United Arab Emirates

• Selected project experiences:
• Supported a strategy redefinition for a leading regional Islamic bank
• Developed an integrated people mobility strategy for a large-scale >$5B leisure and entertainment project: Led the end to end strategy development in collaboration with senior executive board members and country leaders
• Shaped the set-up of operations functions of a new fully digital bank: Defined operations operating model for customer support, payments, credit, finance, risk, and compliance
• Developed a market entry strategy to attract investments >$5B from Ultra High Net Worth Individuals: Led the strategy definition and alignment with senior executive board members and country leaders
• Optimized the budget on cost and revenue side by >$5B as a response to Covid-19 for a federal government: Owned the quantitative analysis and design to identify short, medium, and long-term optimization initiatives
• Supported a large scale operational transformation program in a regional federal government entity

Jan 2016 – Jan 2020 · 4 yrs · London, United Kingdom

• Strategy Manager evaluating a new Cloud based Enterprise Data Hub for a Tier 1 Commercial Insurer
• Value and Vision Definition
• Use Case Shaping (BI/MI, Advanced Analytics, Artificial Intelligence and Machine Learning)
• Operating Model Design and Change Management
• Strategy Manager setting up a new Enterprise Data Function in a UK Tier 1 Bank
• Design and execution of setting up the service offering unlocking incoming demand
• Definition and execution of propositions, processes, people and budgetary requirements including team oversight of internal and external resources
• Workstream Manager setting up a group wide Big Data Lake (£30m) enabling Big Data Analytics in a UK Tier 1 Bank (November 17 - February 19)
• Design and execution of a new data sourcing strategy and target operating model
• Evaluation and end-to-end IT implementation of a new strategic data transfer tool enabling a £10m+ business case
• Fully owned workstream responsibility including work definition, budget responsibility and team oversight of 20+ resources
• Various roles in the course of an Operational Improvement Program in a Global Insurance Broker (March 16 - October 17)
• Governance process design and execution for Panel and Facility agreements
• Product value proposition development for Motor fleets
• Global Affinity IT process model design and Sales pipeline tool design
• Strategic Review Motor Business Germany
• Streamlining client segmentation and client service tiering for the Western Europe Region
• Onsite Cost reduction Opportunity Assessment Consultant, Switzerland, Ireland and Spain, as well as Marine Cargo/ Marine Hull Germany - Opportunity identification and validation, business case development and implementation
• Global Target Operating Model Design for the COO function
• Further selected activities:
• Proposition Lead, bid support and team management Distribution & Marketing Insurance
• Certified Mental Health Ally
• Design Thinking
• RISE Leadership programme

Jan 2014 – Jan 2016 · 2 yrs · Vienna, Austria

• Project Exposure:
• Corporate sales organisation optimisation in an Austrian high street bank - organisational structure, performance management, corporate culture, multi-channel sales strategy
• Market study on top line opportunities on the Payment Market for an Austrian card issuer
• IT process optimisation in an IT Retained Organisation in a publicly owned bad bank
• Invoice receipt process digitisation in a banking IT servicing organisation - conceptual design to IT implementation
• Project manager of a market study focused on evaluating top line opportunities in a public utilities management holding
• Design and implementation of a new executive investment director role in a multibillion real estate management holding
• Further selected activities:
• Proposition development sales performance excellence in financial industries
• Sales activities: project proposal development, sales pitches and presentations, study development and symposium organisation
• Program management support and university recruiting activities
• Organisational roll-out of a new internal IT collaboration platform and CRM system
• Internal research database developmemt of Austrian banks, insurers and special financial services providers
• Organisation of multiple internal office-wide team building events

Feb 2013 – Jun 2013 · 4 mos · Zürich Area, Switzerland

• Multi-channel communication concept development with focus on customer experience for Swiss Re IT customer service:
• Managed operational project execution in consultation with senior management team
• Identified pain points by conducting structured employee interviews, role-out and statistical analysis of a survey on critical success factors of Swiss Re’s global internal employee social media platform
• Mapped findings and developed measures for improvement through structured workshops and developed a roadmap for implementation

Jun 2012 – Sep 2012 · 3 mos · Hong Kong

• IT access management process optimisation for Allianz Global Investors Hong Kong:
• Operational project execution in collaboration with project manager
• Identified processual pain points by conducting employee interviews and revaluating of business user requirements
• Developed detailed measures for improvement and a roadmap for implementation

Jul 2011 – Dec 2011 · 5 mos · Vienna, Austria

May 2011 – Jul 2011 · 2 mos · Villach, Carinthia, Austria

• Factory worker manufacturing microchips in the semi-conductor industry
• Clean room standards

Aug 2010 – Aug 2010 · 0 mo · Vienna, Austria

Jun 2010 – Jul 2010 · 1 mo · Villach, Carinthia, Austria

• Factory worker manufacturing microchips in the semi-conductor industry
• Clean room standards

Jun 2009 – Sep 2009 · 3 mos · Villach, Carinthia, Austria

• Factory worker manufacturing microchips in the semi-conductor industry
• Clean room standards

Apr 2008 – Sep 2008 · 5 mos · Villach, Carinthia, Austria

• Factory worker manufacturing microchips in the semi-conductor industry
• Clean room standards

Sep 2007 – Mar 2008 · 6 mos · Villach, Carinthia, Austria

• Mandatory military base education
• Pioneer Bataillon - performing engineering and construction tasks

Jul 2007 – Sep 2007 · 2 mos · Villach, Carinthia, Austria

• - Support in preparation and execution of the classical music festival

Jul 2006 – Sep 2006 · 2 mos · Villach, Carinthia, Austria

• - Support in preparation and execution of the classical music festival

Jul 2004 – Sep 2004 · 2 mos · Villach, Carinthia, Austria

• Support in serving food and drinks
• My first summer job