Alfred F.

Program Manager

Laredo, Texas, United States20 yrs 4 mos experience
AI Enabled

Key Highlights

  • Expert in AI integration for operational efficiency.
  • Proven track record in managing critical infrastructure.
  • Strong background in regulatory compliance and energy management.
Stackforce AI infers this person is a Data Center Operations and Management expert with a focus on energy efficiency and regulatory compliance.

Contact

Skills

Core Skills

Data Center ManagementProject ManagementAi Business IntegrationEmergency ManagementRegulatory ComplianceBusiness Continuity PlanningEnergy ManagementFacilities ManagementNetwork Engineering

Other Skills

Data Center Infrastructure ManagementAI-Assisted Data AnalysisElectrical systemsNegotiationsData-driven decisionsElectric utility operationsTelemetryRisk assessmentEnergy marketsBusiness continuityBusiness continuity trainingRisk assessmentsSCADA systemsVendor complianceBusiness continuity management

About

As a Data Center Technical Engineering Program Manager, I focus on integrating AI into operational workflows, optimizing processes, and delivering measurable ROI for the organization. My expertise includes AI-assisted data analysis using Tableau, Power BI, and Python, as well as electrical systems across multiple voltage classes, spanning from 208V to 480V to 13.8kV. Drawings review in REVIT, Bluebeam, Visio, AutoCAD, leading negotiations with manufacturers and partners, leveraging communication techniques tailored to distinct business contexts to drive impactful outcomes. With extensive hands-on experience in testing, commissioning, and maintaining critical electrical systems, I bring practical knowledge in switchgear, transformers, and related technologies. My work is rooted in creating strategic solutions through informed reasoning and industry analysis, ensuring streamlined operations and compliance with regulatory standards. I am passionate about harnessing technology to enable scalable, resilient, and efficient operations in mission-critical environments. Network infrastructure for telecom, datacenters, or broadband applications.

Experience

Southern california edison (sce)

3 roles

Layoff/position eliminated

Sep 2024Oct 2024 · 1 mo

  • Executed electric utility company PUN load registration packages, documentation, and modeling inputs; monitored day to day PUN load operations; ensured readiness of telemetry, metering, and electric utility company required systems; supported market facing and operational troubleshooting; and maintained strict compliance with all established processes, protocols, and market requirements.
  • Enforce OU involvement in the company-wide business continuity/resiliency programs and integrate defined roles in the corporate-level incident command system, ensure communications access during OU involvement in company-wide disaster preparedness drills/business resiliency program.
  • Energy markets and power system operations (Forecasting Demand, Resource Adequacy, etc.).
  • Data center load participation (preferred).
  • Large commercial/industrial load operations.
  • Knowledge of SCADA, telemetry, and metering concepts.
  • Performed risk assessment of SCADA software platforms, ensuring agency quality and programming standards compliance.
  • Performs research and development concerning SCADA design function. Performs data requests, as needed, for raw SCADA data; collects data for troubleshooting, evaluating, reporting, and compliance monitoring.
  • Work with IT Systems staff to harden security of the SCADA systems and other critical infrastructure. Coordinates SCADA changes with Operations, I&C Technicians, and others, as needed.
Electric utility operationsTelemetryRisk assessmentEnergy marketsBusiness continuityEmergency Management+1

Regulatory Compliance Rules & Standards Advisor (Energy Procurement)

Promoted

Jul 2023Sep 2024 · 1 yr 2 mos

  • Enforced Operating Unit (OU) engagement in company‑wide business continuity and resiliency programs, integrating OU roles into the corporate Incident Command System (ICS).
  • Ensured communication readiness and system access for OU teams during enterprise disaster preparedness drills and business resiliency exercises.
  • Served as centralized owner of the enterprise business resiliency and continuity program roadmap, including cross‑functional coordination and lifecycle management.
  • Developed and delivered business continuity training for OU personnel; maintained and updated compliance database applications.
  • Applied working knowledge of tariffs, business process manuals (BPMs), NERC Operations procedures, and internal operating processes; proficient with PVsyst, ADS, SIBR, CMRI, BSAP, OMS, and WebEOC.
  • Conducted risk assessments for software platforms to ensure adherence to agency quality, cybersecurity, and programming standards.
  • Performed research, development, and design support for SCADA systems, including architecture, performance evaluation, and functional requirements.
  • Executed data requests for raw SCADA data used in troubleshooting, performance evaluation, reporting, and compliance monitoring.
  • Coordinated SCADA system changes with Operations, Instrumentation & Control (I\&C) Technicians, and other internal stakeholders.
  • Maintained and updated rules, processes, and regulatory requirements related to outage management and Resource Adequacy (RA), including substitution protocols and ISO outage management tools.
  • Supported strategic initiatives, regulatory compliance work, and ad hoc technical projects tied to bulk power operations and infrastructure.
  • Applied detailed knowledge of regulatory requirements governing transmission and substation construction/operation, including CPUC G.O. 95, 128, and 165C, as well as WECC, CAISO, NERC, FERC, and NEPA permitting frameworks.
Business continuity trainingRisk assessmentsSCADA systemsRegulatory complianceRegulatory ComplianceEmergency Management

Business Operations Analysis Advisor

Jul 2023Oct 2023 · 3 mos

  • Provide vendor OU compliancy in support of Managed Services - IT vendor resiliency program
  • Create and deliver training on business continuity to OU department staff
  • Act as a centralized owner of program roadmap (business resiliency and business continuity management) teams
  • Execute additional required tasks, including the composition and delivery of detailed reports.
  • Prequalification (PQ) and pre-award in construction contracting
  • Outage Management System (OMS); Everbridge; Millsoft, GIS/CIS and mobile field tools.
  • Energy Management System (EMS)
  • Grid Monitoring & Analysis Tools
  • Cybersecurity Protocols & Data Governance
  • Facilitate collaboration with fellow Californian entities and authorities, such as the California Energy Commission, the California Air Resources Board, CA Dept of Forestry and Fire Protection/Forest Service, and the California Independent System Operator.
  • Address queries and concerns from external parties promptly and informatively.
  • Perform quarterly emergency notification drills and update compliance database software
  • Identify risks, develop mitigation plans, and suggest process and/or strategy improvements
  • Define EPM roles in Corporate-level Incident Command System, ensure EPM access to and use of multiple communication systems (e.g., Everbridge, GETS, 900 MHZ radio, Sat phones, dedicated cell phones), etc.
  • Coordinate EPM’s participation in annual Company and State-wide disaster preparedness drills.
  • Support and coordinate EPM’s participation in Company-Level Business Resiliency program.
  • Serve as the EPM Representative on various Business Resiliency teams: 1) Matrix, 2) BCP Manager, 3) Lead Planning Team.
  • Maintain EPM data in BRIMS
  • Conduct quarterly emergency notification drills to ensure Lead Planning Team and DMT On-Call
  • Facilitate periodic live operational drills at EPM alternate work sites.
  • Ensure availability and appropriate readiness of multiple back-up work facilities, etc.
Vendor complianceBusiness continuity managementEmergency planningOutage managementEmergency ManagementBusiness Continuity Planning

Mercury insurance

Data Center Engineering Program Manager

Sep 2024Present · 1 yr 6 mos · United States · On-site

  • AI Business integration into operations, streamlining constraints, Demand forecasting, ITSM, ROI measurement.
  • Support/Manage Tier 2/3/4 data center construction project/operations, reliability of critical systems.
  • DevOps Engineer / Data Center Infrastructure Management (DCIM Software Administration)
  • AI-Assisted Data Analysis; Tableau, Power BI, Python
  • Data Center Infrastructure & Design: Operations & Maintenance
  • Negotiations with manufacturers, partners, subs, etc., by outlining key strategies; design, costs, etc.
  • Electrical systems across multiple voltage classes, primarily within the range of 208V-480V to 13.8kV.
  • Hands-on testing, commissioning/maintenance of low-medium switchgear, XFMR, UPS systems.
  • List to executive office personnel step-by-step negotiation strategies: framing offers/counteroffers.
  • Delivered measurable improvements in quality, efficiency, and scalability through data-driven decisions.
  • Collaborated with global teams across development, QA, and support to refine and deploy edge cloud.
  • Managed interdepartmental activities to ensure on-time, on-budget project delivery.
  • Partner with third-party vendors to certify and integrate applications with emerging technologies.
  • Manage mission critical electro-mechanical systems; including SysOps/NetEng/SAN, and POCs.
  • Create and manage detailed schematics and data center design documentation.
  • Collaborate with other IT teams for DC activities according to established procedures.
AI Business integrationData Center Infrastructure ManagementAI-Assisted Data AnalysisElectrical systemsNegotiationsData-driven decisions+2

Schneider electric sustainability business

2 roles

Customer Project Technical Engineer (Superintendent | Site Mgr. | Energy & Emergency Management)

Jan 2021Jul 2023 · 2 yrs 6 mos · United States · Hybrid

  • As a Customer Project Technical Engineer in Energy Management-Sustainability Business-EPC support of safety conscience customer construction projects and services, building & maintaining relationships with builders, construction managers, subcontractors, inspectors, and client reps connected with ESCO projects like SCADA integration, Data Center Design Engineering, Wastewater, Grid-modernization, HVAC, drive cost-effective project management techniques, and strategies in the field. Guide the sales team, customers, and internal staff on environmental initiatives, providing support for RFPs, RFIs, and RFQs. Engineering experience with industrial utility power systems. Interact with a broad range of technology and business stakeholders, including solutions architects, system engineers, ESCO/ESPC/MUSH/SLED/Government, and delivering engineering development and design phase execution, documents, validating construction/ project/facilities/mission-critical/datacenter assessments meeting industry standards & requirements related to future upgrades. BES CyberSystems. Participation in O&M, field audits, analysis/results, and performance assurance of installed systems. Familiarity with the field of historic preservation. My role requires me to analyze every drawing/blueprint, FAT & SAT results. Additionally, I'm responsible for ensuring the highest quality of craftsmanship of installation SOWs while maintaining the project schedule and ensuring safe working practices in accordance with the Schneider Electric safety policy. Perform technical operational activities (ex: telemetry, design, testing, verification, FAT, commissioning) related to a part of customer project, or of a complete project when in a single technical application domain, until customer approval. My scope of responsibility, identifies and manages technical risks and interfaces, and provides necessary reporting to the project work consistently adhering to NFPA 70E and OSHA standard across all voltage levels.
Project managementEnergy managementVendor managementTraining deliveryProject ManagementEnergy Management

Critical Facilities Manager (Lee Tech acquisition by Schneider Electric)

Sep 2012Jan 2021 · 8 yrs 4 mos · United States · Hybrid

  • My responsibilities were committed to the operations and support of every inch of the 221,000 SqFt Multiple Tenant Center Suite and MEP critical infrastructure, including dual-grid-fed 18.56MW substation. Prequalification (PQ) and pre-award in construction contracting. Support multiple construction/projects, business continuity / business resiliency and equipment via preventative maintenance including, but not limited to: electrical switchgear, diesel standby generators, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS, PLC / SCADA systems, and fire alarm and suppression systems (Pre-Action & Vesda). I served as the resident SME (Subject Matter Expert) for all onsite EPMS (Electrical Power Management System), BMS (Building Management System), SCADA (Supervisory Control and Data Acquistion) controls; integration, and alarming, which duties included programing different monitoring node/points. Monitoring PUE (Power Usage Effectiveness) via building monitoring systems (EPMS,DCIM, CMMS) for tracking/trending of all missiona critical facility equipment line-up H/W. Direct the change control process for Technical Operations, Network Services, Information Technology, Contractors and Clients in support of the maintenance and operations of data center and critical equipment rooms. Support circuit procurement, delivery, installation, and testing of both fiber and copper circuits. Proven ability in measuring, and testing equipment including voltage, current, impedance, RPM, conductivity, as well as signal analyzer, network tester, etc. Supervise all vendor contracts, building access, scheduling and the Method of Procedure/ Standard Operating Procedure (MOP/SOP) processes, and at time EOPs (Emergency Operating Procedures).
Project managementEnergy managementSCADA integrationCost-effective techniquesProject ManagementEnergy Management

Charter communications

ISP - Network Operations Manager (Critical Infrastructure/Data Center)

Dec 2020Dec 2021 · 1 yr · Short Term Contract

  • Mission-Critical Infrastructure (2N / Tier III–IV)
  • Electrical & Mechanical Systems (UPS, Generators, Chillers, CRAC/CRAH)
  • Emergency Operating Procedures (EOP), MOP, SOP Development
  • Technical Writing & Documentation Control
  • Team Leadership & Staff Development
  • Capital Projects & Budget Management
  • Project Management & Commissioning & Testing (FAT, SAT, IST)
  • Customer & Vendor Relationship Management
  • Root Cause Analysis (RCA) & Incident Management
  • 24/7 Operations & On Call Response
  • Infrastructure Capacity Planning – HUB/Data Center Design & Construction
  • Emergency Planning / Business Continuity Planning
  • 24/7 Operations Leadership for Inside Plant locations (Headend & Hubs)
  • Cross-Functional Coordination with Field Ops, NOC, Engineering, and Construction
  • Coaching technicians, establishing growth plans, performance management
  • Resource & Capacity Planning
  • Staffing, rack space, power loads, equipment lifecycle planning
  • Vendor & Contractor Management
  • Budgeting & Cost Control for ISP capital and operational expenses
  • Regulatory & Policy Compliance
  • Managed all internet service provider and video broadcasting, ISP inside plant activities; reception, and distribution of on/off-air, transport programming up to the outside plant utilizing multiple transmission media; 40-200GBASExxx, coaxial, microwave, and fiber optic, network monitoring systems, including incident, change & problem management processes, installation, construction management, operation and repair of all equipment associated with the headend hub, BMS, DCS, and (OTN) of off-air programming up to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies. Ensure all equipment installation, power, and cooling. In depth proficiency of designing, installing and maintaining critical facility systems and service delivery equipment for all products. In-depth understanding of advanced video networking/IP/DOCSIS.
Operations managementPreventative maintenanceBuilding management systemsEnergy conservationFacilities ManagementProject Management

Mufg

Sr Manager of Data Center Ops- Engineering & Facilities Solutions (Critical Infrastructure)

Apr 2019Dec 2020 · 1 yr 8 mos · Short Term Contract

  • Loving every second of balancing chaos and business processes of my day-to-day 7x24x365 operations of Mission Critical/Converged Infrastructure, performing all assigned functions in accordance with rules and regulations, and/or policies and procedures, established by FINRA, SEC, OCC, RegTech, including facility/vendor projects but not limited to provisioning, inventory control, systems repair, shipping / receiving, and infrastructure management. Responsible for capacity planning, placement, and continuous up-time of the mission critical facilities including 400+ satellite MDF/IDFs, Admin-Key-Business-Centers, Retail Branch sites, and onsite Data Centers. Experience leading the execution of process improvement efforts, best practices, strategic initiatives while building and maintaining relationships with other departments, companies, 3rd party and offshore vendors, and different RSO and OU business units. Manage project site safety for internal and subcontract personnel. Manage installed quality of mechanical, electrical, lighting, and plumbing systems. My role utilizes a host of monitoring hardware and software products to facilitate problem identification and rapid recovery of systems and network entities that may impact customers, understanding of all the major business continuity/business resiliency/integrity and critical facilities infrastructure service availability, recommendation of proper maintenance and deployment procedures and document and enforce operational best practices of HVAC, ATS/STS, PDU, UPS, generators, architectural drawings, electrical diagrams, preventative maintenance, regulations, projects to enhance compliance or to implement regional commitments, and review deliverables (e.g., Business Cases, playbooks, process design documents, test strategies and plans). Assist in coordination of timely problem resolution of system errors for any systems running within the center while meeting established KPI, and SLA's.
Project managementEmergency planningVendor managementCapacity planningProject ManagementEmergency Management

Rand corporation

Senior Project Technical Data Center Engineer (NetOps, IS)

May 2018Apr 2019 · 11 mos · Short Term · Remote

  • As a flexible team member as well as a sole contributor, in addition to being a manager, designer, engineer, document author of processes and procedures, I implemented distributed enterprise server environments, with a key focus on business continuity / business resiliency, data center replication, recovery, backups, and disaster recovery, covering approximately 50 countries, multiple offices in North America, Europe, and Australia. Accountable for administering and maintaining the organization’s 7x24x365 enterprise-wide systems, DDC, SCADA, and DCiM, providing server/end user support for LAN/WAN 802.11ax based applications, Teams, FlashStack, Network, SAN(PureOne), and virtual environments. My responsibilities are to ensure environmental, electrical, and physical security services related to voice, data, wireless, and cable television services, including the design, configuration, implementation, backup, and ongoing support of event monitoring systems. Responsible for the development and delivery of DCIM (datacenter infrastructure management) software; integrating facility management, asset management, monitoring and planning data center operations, including assisting in designing, acquisition, installation, and maintenance of systems within our mission critical data centers, developing network-oriented technical documentation and procedures. Accountable for all facets of hardware installation, decommissioning, recovery, asset management. Lastly, I managed physical security, developed processes for adherence to NIST, PCI, SOX, and HIPAA controls; IT liaison for Facility Main Plant services.
Operations managementCapacity planningInfrastructure managementProject managementFacilities ManagementProject Management

Cenic

Infrastructure Solutions Engineer

Feb 2017May 2018 · 1 yr 3 mos · Short Term Non-Profit Contract

  • As a State, Local & Education (SLED) Government data center architect / Colocation / SME / OSP / ISP / transport / infrastructure, and remote engineer, my responsibilities were to support project management, scope, design, and architect data center / Colo, DWDM, optical network infrastructure & facilities engineering. Lead all phases of the project (PMBOK) from beginning to end, managing activities of all internal and external resources on projects and/or service deliverables. Data Center, Colo-cation, and Fiber network design for all LAN, WAN, CAN, MAN, and ODN- GPON networks. California Research and Education Network (CalREN), a high-capacity computer network with more than 8,000 miles of optical fiber. The network serves over 20 million users across California, including the vast majority of K-20 students together with educators, researchers, and individuals at other vital public-serving institutions. Experience with the disposition of historic artifacts and other materials of historical and/or anthropological or cultural value, and policies and procedures for dealing with the accidental discovery of human remains. Knowledge of construction industry and public works contract law, rules regulations, in addition to CSU contract law, regulatory compliancy. Utilization of industry standards, software programs; Geo Spatial, AutoCAD, and Google Earth Pro to digitize base, strand, coax, fiber designs, fiber splicing documentation, and mapping telecommunications routes. Interpretation of facilities drawings; construction mgt., AS-Builts, Blue prints, AutoCAD, and Visio. Provide network services/Backbone Network Connectivity, Managed Network Services, Wireless, VPN, Domain Name System. Specify and interpret fiber optic cable acceptance tests and test results, including power meter readings and OTDR traces. Intimate business resiliency/business continuity/best practices of infrastructure and electrical facilities design from AC to -48vDC.
Data center engineeringBusiness continuityDisaster recoveryNetwork securityData Center ManagementBusiness Continuity Planning

Verizon

2 roles

Technical Manager of Facilities Engineering & Network Operations

Apr 2016Jan 2017 · 9 mos

  • As a Verizon Ops leader, my job before, and after the Frontier acquisition was to continue to stay abreast of groundbreaking technologies; business continuity / business resiliency, Technical Program Mgt. and fiber optics SME, with a commitment to a dynamic, ever-evolving infrastructure and the hard work it takes to keep up a reliable network. Responsible for supervising and managing plant operations including the Central Plant and electro-mechanical and plumbing (MEP) systems. I enjoyed the facilities project management component of my role and excelled in the timeline execution of my departmental directives. Supervision of a team and /or specific projects or definable portions of larger projects or processes. Create practices that aided in the successful completion of projects within a product or functional area. Experience as a building services engineer and as an O&M (Ops & Maintenance) Mgr. in SCADA systems, UPS Systems, Wet Cell Battery Strings, Power Plants, Generators, Heavy Equipment, Electrical Wiring, and load bank testing, AC power, DC battery power plants, DC BDFBs, and power cable sizing. Responsible for all network performance measurements surrounding Wave-Division Multiplexing: CWDM & DWDM, Fiber Optic ISP/OSP Transmissions, AC & DC Power including Rectifiers & Inverter plant systems, battery testing, and network alarming. In addition, my responsibilities included Building Plant Operations and Maintenance; construction, implementation and operation of HVAC facility cooling, and Demand Network analysis based on network engineering growth, and energy technology. Assist in the configuration and sustainment of complex IP based OTT network infrastructure. Strong PM Mgt and supervisory skills with working knowledge of cable / power distribution, power backup, AC & DC Power, UPS, Generators, HVAC, Chiller Plants and Fire Protection Systems, NFPA 70E trained for power & facilities maintenance to meet PUC, FCC, AQMD, and Tank regulatory requirements for CA.
Data center architectureProject managementVendor managementRegulatory complianceData Center ManagementProject Management

Manager of Facilities Engineering & Network Operations (Verizon VZT)

Aug 2015Apr 2016 · 8 mos

  • As a Verizon operations leader, my job was to stay on the front lines of groundbreaking technology; with a commitment to a dynamic, ever-evolving infrastructure and the hard work it takes to keep a site reliability network thriving. Optical networking including CWDM/DWDM deployments. Participation in stakeholder, customer and sales meetings as required. Participation in resolving sales/customer problems as they pertain to facility environmental concerns. Manage engineering, installation-maintenance contractors and equipment vendors. Manage, and monitor physical Data Center security access process, requests, reporting and audit reviews. Responsible for all network performance measurements surrounding ONT, DWDM, CWDM, TDM, Fiber Optic Transmissions, AC / DC Power including Rectifiers & Inverter plant systems, battery testing, and network alarming. In addition, my responsibilities included Building Plant Operations and Maintenance; Intelligent Buildings - Data Centers – FTTx, FTTA, FTTH, OSP, ISP, GPON construction, implementation and operation of HVAC facility cooling, and Demand Network analysis based on network engineering growth, and energy technology. Applied Industrial Systems (AIS) design, develop and deliver specialist control and monitoring systems, SCADA and integrated M&E systems for a wide range of applications for large scale infrastructure projects such as building automation systems. Network Technology Design, Provisioning, Infrastructure, Project Management, and procurement. Strong utilization of AutoCAD; Visio, As-Built drawing, Blueprint, and project management software experience. Engineering knowledge in determining project scope, definition, objectives and tasks. In depth understanding of Dry, VRLA and Wet Cell battery technologies, battery theory, and life-cycle management, cable / power distribution, power backup, AC & DC Power, UPS, Generators, HVAC Plants and Fire Protection.
Facilities managementNetwork operationsProject managementVendor managementFacilities ManagementProject Management

Kforce global solutions, inc.

Data Center Operations Developer (Consultant)

Dec 2014Dec 2015 · 1 yr · Short Term Contract · Remote

  • Manage critical facility and infrastructure operations services division Los Angeles County ISD Data Center facilities dept. Implement/maintain operational procedures supporting 24x7x365 on-site production systems, including review and approval of newly installed systems and solutions; maintain an updated DCFM library of appropriate code compliances, guidelines, and best PMBOK/practice standards. Manage engineering systems; maintenance plans; including the development, scripting, and implementation of automated Computerized Maintenance Management System (CMMS). Capture and maintain key operational performance metrics toward the improvement and optimization of data center utilization and efficiency; candidate must be familiar with DCIM applications and the use of performance data, and site reliability engineering. Manage vendor and contractor relationships, solicit work proposals, and ensured outsourced work meets Customer’s standards; perform routine contractor evaluations and participate in RFP and procurement processes. Provide knowledge transfer and assist in training junior level DCIM staff in data center facilities management practices. Direct a team of maintenance personnel and develop solid O&M program(s). Responsible for inspecting building grounds equipment for unsafe or malfunctioning conditions. Responsible for maintaining an effective utilization of data center PCI DSS, BMS, CMMS, Battery Validation Systems (UPSs), and all other monitoring tools and devices required with the data center environment. Maintain / manage all appropriate DCIM & CMMS entries and reports. Maintain up-to-date knowledge of emerging data center tools and technologies. Maintain appropriate Building (Data Center) documentation including Engineering; As-Built, schematics, and operational documentation/drawings. Respond to off hour emergency calls. Perform effective space planning for all critical systems and data center structures; focusing on data center infrastructure optimization.
Facilities managementNetwork operationsProject managementVendor managementFacilities ManagementProject Management

Johnson controls

Operations Manager (O&M) – Data Center Critical Environments (Journeyman / Consultant)

Sep 2012Jan 2015 · 2 yrs 4 mos · Short Term Contract (S.W. Region - Global Workplace Solutions)

  • Manage the day to day Technical Space Operations of critical AT&T Data Center facilities (NTC & Mobility; CRE, GTSO, TSO), to ensure the maximum uptime (network reliability), safe and efficient operation of the customer’s facilities (Corporate Real Estate; Construction Mgt., Project Mgt., Vendor Mgt.); wireline/fiber OSP AT&T telecommunications. Irvine-LA1 150,000 Sq. Ft., Hawthorne-LAX1 207,207 Sq. Ft., Van Nuys-AT&T_Mobility. Experienced in OSP & ISP design of fiber optic facilities, in aerial, underground, and buried applications. Work in cooperation with the AT&T Area Manager, and responsible for facility operations in accordance with approved operating guidelines and budgets. Manage and supervise union engineering personnel including hiring, promotions, recognition, discipline and personnel terminations. Establish and coordinate KPIs for the facilities engineering staff, including acting as commissioning agent. Responsible for scheduling daily workload and follow-up of that work to ensure its completion, check workmanship, and code compliance. Plan, manage, and execute company-wide major repairs, or system shutdowns. Insure that supplier personnel have the safety and technical training required for their responsibilities. My responsibilities also include ATT planning, monitoring, and managing critical data center infrastructure services or applications. Direct and implement ongoing building energy conservation inspections and programs. Document quality, research alternatives, and initiate corrective action where required. Responsible for site investigation, regulatory agency records review, owner/tent interviews, and report preparation. Oversee inspection of fire detection equipment; fire extinguishers, fire dampers, standpipe line, sprinkler systems, smoke detectors, and fire hoses. Identify, investigate, and report on the need or opportunity to undertake buildings or system modifications. Manage the budget related to soft services.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

Ebay

Data Center Build Services/Systems Administrator (Consultant)

Mar 2009Jul 2009 · 4 mos · Contract - Short Term · Hybrid

  • Hardware & software configuration of computer systems: FreeBSD, Linux, OpenBSD, Slackware Linux, Ubuntu, Microsoft Server 20xx. Facilities engineering; execution of MOPs, SOPs, and SLAs. Most time was spent on consultations regarding maintaining hardware systems supported by VMC Operations organization within the data center, the other half was performing Microsoft Windows/NT builds including NT4, Win2003, 2008, Unix; Solaris 8 & 10, Linux; RedHat 6.2, 7.0, Cyclades, IBM, F5, Netscaler, and Cisco H/W, both manually or build automated, including remote systems administration. Most of my time was occupied by maintaining all hardware systems, from compute to electro-mechanical systems supported by VMC Operations organization within the data center facility, the other half was performing OS builds for a variety of H/W manually/automated. Manage all fiber optic circuits into the site, and implement a fiber capacity measurement for reporting. My role was to perform 100% onsite work for eBay and PayPal, as well as the remote access infrastructure via Cyclades, PCA, terminal services, RSA card, DS View, or OpForce. Responsible for imaging (loading OS) via Ghost multicasting, Jumpstart, Kickstart, etc. Maintained facilities electro-mechanical equipment within preventative maintenance cycles. Fully support managed services to client. The front end infrastructure is currently comprised of IBM Blades, x33* Series (NT and Linux), and Rackables (Linux). Full project management of designing electro-mechanical construction, and relocation of data center assets.
Network engineeringProject managementVendor managementBusiness continuityNetwork EngineeringProject Management

Comsys

Data Center Engineering Consultant (@Amgen Pharma Campus)

Nov 2008May 2009 · 6 mos · Contract - Short Term (Amgen Pharma campus Thousand Oaks, CA)

  • Responsible for managing multiple data centers for Amgen, Inc., IS Infrastructure; engineering Facilities, and Operations serving business-critical 7x24x365 services. Served as fiber program manager for fiber circuit consolidation program. Performed execution of highly detailed SLAs; SOPs, MOPs, and all other scopes of work. Executing fiber program, and data center processes and ensuring that systems and services are managed in a consistent and disciplined manner. Interfacing with vendors, facilities personnel, network / storage / OSs (Windows, Linux, and/or Solaris) engineers, DBAs with installation of systems, networking devices, cabinet preparation, with quality standards. Execute complicated Data Center infrastructure projects. Experience in developing and managing agreements, invoicing, scheduling projects, cost engineering, budgeting, forecasting costs, project reporting, procurement and negotiating with contractors and vendors. Built complex business systems for stakeholders. Create end of life cycle improvements and the development of technical standards. Create end of life cycle improvements and the development of technical standards. Work on project implementation and provide training. Customize power auditing for metrics & capacity reports.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

Creative artists agency

Director of Operations (Data Center & Facilities Engineering)

Jul 2008Sep 2012 · 4 yrs 2 mos

  • My unique role at the "800 pound gorilla” of the entertainment industry, aka CAA, enabled my organization's C-Suite to reduce costs of data center operations across server OS's and hypervisors-health, performance of all systems including workloads running on and across all platforms. Managing Infrastructure teams responsible for business continuity/business resiliency, storage, compute, virtualization, cloud infrastructures. Executing standardization; energy efficiency techniques, design considerations, and exercising collaboration on complex highly critical projects such as developing data center design/construction projects, and multiple projects in Iaas, Paas, Saas environments. Seasoned in utilizing DCIM, and Microsoft System Center Operations Manager (SCOM); SCSM (Change Mgt.), SCCM site servers, SCVM, CI/CD, DevOps, and more. Increased protection with back up for private cloud, physical machines, clients, and server applications. Direct the facility’s critical operations, contract service and monitors performance of their assigned responsibilities. I am experienced in engineering design and operational aspects of critical facility systems and equipment. Trained to immediately recognize system shortcomings and respond to operational and emergency situations. Formulating and implementing preventative maintenance programs related to facilities project management of electrical switchgear, diesel generators, HVAC/CRAC/CRAH, UPS, PDUs, RPPs, systems, and adjacent fire alarm and suppression systems. Provided on-site engineering support of client critical systems infrastructure equipment (i.e. electrical switch-gear, standby generators, HVAC and fire detection/suppression systems). Manage equipment vendors and maintenance contractors. Ensure compliance with governmental life safety and fire codes as well as internal engineering requirements. Develop and update the critical equipment engineering database in CMMS / BMS (Seimens)/ BAS systems.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

East west bank

Information Technology Network Engineer

Jan 2007Jan 2010 · 3 yrs · Days - 1st Shift · On-site

  • Operationally support Service Desk now known as EWB-NOC of any bank wide area network outages, service interruptions, or incidents. Integration lead for new acquisitions and new branch construction. Analysis of both front/back-end H/W configurations, including installation of appropriate technical solutions. Implementation business continuity / business resiliency, in addition to the installation, configuration, and maintenance of network H/W, and full support of every suite of company-wide enterprise software. Assist as the only telecommunications OSP/ISP and building controls/BAS/DDC SME in the organization. Assist in the training of the entry-level technician(s). Install and test local software applications, as necessary. Support local users as well as remote users for problem determination, troubleshooting, email, etc. Responsible to open and close work orders on Track-It! system of filing and tracking of events occurring within the organization. This position was the first (or second) line support for IT clientele, remote branches, and executive support.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

Equinix

Senior IBX Engineer (Graveyard Shift: Data Center/Colo) at Switch & Data (Now Equinix)

Dec 2005Nov 2011 · 5 yrs 11 mos · United States · On-site

  • Responsible for all aspects of Datacenter and Colocation operations (Power & HVAC) including core production, live circuit testing, DevOps, and network systems. Install, configure, and troubleshoot servers, and network equipment, including performing different RAID configurations, NAS & SAN architecture. Maintain site facilities according to EHS requirements. Experience with fiber, lots of different fiber circuit orders, procurement, design programs. Support in 7x24x365 environment accordance with TIA-942 standards. Support electrical power distribution, HVAC, Fire detection/ suppression, security, and monitoring systems. Perform the tasks of designing, building, implementing, and supporting electrical manufacturing and test equipment. Trained in data center installation; configuration, maintenance, and repair of OSP or telecom transmission (OC48, T3, T1, DS3, DSO, DSL, MTSO) facilities, and infrastructure cabling, including COEI (Central Office Equipment Installation), testing (JDSU T-Berd 6000 OTDR module, TTC2000-DS1/DS3, OC-X), cable testing Cat-6 and coaxia (Fluke DSP-4000) transmissions DS0 thru OCn and infrastructure and circuit termination equipment, TDM circuits (T1, E1, DS3, OCx, Clocking, etc.). Heavy support on OTN, DWDM, CWDM, SONET, ROADM, and their related test equipment including JDSU, EXFO, CMA. Fiber testing and repair, CD, PMD, OTDR, IOLM, PMT and Fusion Splicing; optical spectrum analyzers; AC/DC standards; wire wrapping, stitching, lacing, terminating, bonding, and grounding experience. Space planning (to account for zone requirements inside data center to ensure appropriate levels of cooling, power, redundancy, etc. are available), and hardware (copper and fiber) patching installation is installed with the highest industry standard/best practices. Infrastructure knowledge of Raised floor design & implementation within a data center environment. Metric reporting on electrical power; network, cooling, capacity, and space allocation.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

Af consulting

Data Center Construction & Engineering Delivery Project Manager (Data Center Specialist)

Mar 2003Oct 2007 · 4 yrs 7 mos · Ashburn, Virginia, United States · On-site

  • Directed upgrades and expansions for data center facilities supporting 11.89 MW capacity. Delivery of both Phase 1 & 2 expansion of design build construction.
  • Developed project schedules and budgets, achieving cost savings of $900 million.
  • Coordinated with design teams for electrical and mechanical system integration.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

Abm industries

Critical Infrastructure Engineer (Swing-Shift Journeyman)

Aug 2002Jul 2010 · 7 yrs 11 mos · United States

  • At the journeyman level, my responsibilities were to roll up my sleeves in full support of mission critical building engineering efforts, performing routine preventative maintenance, NFPA70E & OSHA operational experience, troubleshooting, and maintenance of power distribution, and repair of all building equipment. Experience in troubleshooting, testing, calibration, repair and install instruments, transmitters, recorders, indicators, controllers, meters, impulse lines, cable, computers, DCS System, CEMS and any device associated with instrumentation control. Provide consultation, education, and assistance to constituents on Plant Ops/MEP systems. Working within a critical engineering team to provide the necessary expertise, and drive to deliver a professional high-quality service, not excluding delivery of Data Center services to our clients, In charge of work scheduling, vendor resources, materials ordering, safety, training, and review of staff performance. Experienced in PPE (Personal Protective Equipment) and/or safety equipment SCBA (Self Contained Breathing Apparatus), H2S detectors, slicker or TYVEK suits and gloves. Perform, operate, maintain, and repaired utility plant equipment; reciprocating, centrifugal, and absorption central air conditioning machinery including, condensers, evaporators, cooling towers, pumps, etc. Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions. Troubleshoot, evaluate and recommend system upgrades. Provide facilities project management services of the critical environments, hardware installations, cabling, and management of the facilities within and surrounding the Data Center, including vendors and managing third parties. Team player in achieving 2012 BOMA Building of the Year renovation consisting of over one million Sq. feet. Initiated Wi-Fi; Building Automation, Card Access, domestic water pumping, storage systems VSDs, and control upgrade projects from cradle to grave.
Data center operationsProject managementVendor managementBusiness continuityData Center ManagementProject Management

Education

MiraCosta College

PLC (Programmable Logic Controllers)

Siemens Building Technologies Inc

Master Operator — 5-690 Accelerated APOGEE Master Operator Program

SCTE ISBE

(BTCS) Broadband Telecom Center Specialist

Feb 2020Dec 2023

Wyotech-Long Beach

Computer Systems Networking and Telecommunications

Mar 1999Jun 2002

National Institute of Technology

Private Post secondary and Vocational Education. — Telecommunications

NIT National Institute of Technology

Electrical Certificate — Electrical and Electronics Engineering

EduCorp College

Electrical Technology

Mt. San Antonio College

HVAC/R — Building Automation Systems

International Union of Operating Engineers - Local #501

Journeyman — Hi-Rise Building Engineering

Jan 2012Jan 2023

AT&T

Internet Data Center Technical Specialist certificate (IDCKT)

Energy University by Schneider Electric

Energy Management and Systems Technology/Technician

Skilled Through Alternative Routes (STAR)

BsE Equivalent

The Building Owners and Managers Association

Facilities Management Administrator (FMA)

Jan 2012Jan 2023

OJT - Self-driven everyday to learning new things.

Projects

Jan 2019Jan 2026

Calvary Chapel Bible College

Pre-Theology/Pre-Ministerial Studies

Jan 2025Jun 2025

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