Dec 2025 – Present · 3 mos

• I lead a team of highly skilled professionals who manage and engage with our various Communities: the DevCentral Platform Developer Program, NGINX community, Open Ecosystems and Open Source Program Office.
• I also lead a number of cross-functional initiatives that create the alignment and leverage needed to deliver exponential value for F5's customers and future customers. This includes work across our Office of the CTO, Product Management, Engineering, and Sales.

May 2025 – Dec 2025 · 7 mos

• The F5 DevCentral Community started in 2003 as F5's Developer Program and evolved into our Platform Developer Program. This is how our Community learns about and innovates with F5's programmability - iRules, iControl, Automation Toolchain and other tooling - to create value for their organizations over and above what we offer out of the box.
• I have the privilege of leading a team of Community Evangelists who shepherd the program. This team of technical thought leaders help our Community of Practitioners receive the signal through the noise through published content and in-person events.
• I'm also a member of the core team who produces F5's State of Application Strategy report. This is F5's flagship research which is used as a key data point for our corporate strategy with insights shared with our customers and partners.
• I'm also engaging with other technical leaders in the industry to exchange insights from our ever-changing landscape and understand how leaders are integrating technology into the competitive advantage of their business.

Jul 2022 – May 2025 · 2 yrs 10 mos

• I talk about Enterprise Architecture’s broad challenges like connecting for hybrid or multicloud, platform engineering, and distributed architectures such as edge computing. Community is woven through all of my work at F5.
• ・ I get F5’s story out to the world. I communicate complex technical topics in effective ways from practitioner level to C-suite executives. I also craft messaging at the Analyst and Investor Relations level.
• ・ I lead the strategy and creation of high-performing content. My authentic content consistently delivers higher views than across industry peer average without use of paid media.
• ・ I build our advocates in our Community and show off the value our collective Community delivers to others.
• ・ Technical Advisor to the CEO: 2023-2024 Secondment. I would meet directly with our CEO and supported the Office of the CEO on a number of deliverables that contributed towards corporate strategy. I gained tremendous executive-tier experience that deepened my understanding of how all areas of the company connect to overall business outcomes.
• ・ Event Digital Media Strategy Lead: I lead a cross-functional team that develops the Digital Media Strategy for our flagship customer event. This includes content deliverables for higher tier sponsors, Comms/PR content production, Social media, Podcast services, Community videos and all the interconnecting systems. This has maximized our corporate/employee/user content generation and distribution capabilities.
• ・ ELI5 Program Chair: I built an internal learning program that closes the communication gap that exists between engineering and non-technical staff. This program scaled reach from 0 to 800+ staff members. Narrowing this gap accelerates our ability to execute whenever an activity relies on a mix of technical and non-technical staff. The program is operated by a small team of co-leads and I remain involved to ensure we continue to align to the ethos.
• Links: https://linktr.ee/buulam

Jul 2021 – Jul 2022 · 1 yr

• And now I'm here to serve our global DevCentral Community, and also the broader IT community, by creating content that engages everyone on the latest trends and topics in our industry.
• I can be found hosting "DevCentral Connects" weekly on YouTube, LinkedIn, Facebook and Twitter, alongside my wonderful teammates.
• You'll also find me hanging out with the F5 Community on Community.f5.com and on Twitter @buulam

Oct 2015 – Jul 2021 · 5 yrs 9 mos

• I was eventually named a Sr. SE. Which is a title to be proud of but I’m constantly humbled by my brilliant coworkers, regardless of titles.
• I continued to work hard and be there for my customers, through direct communication and meetings, but also 1 to many scenarios: User Group events, meet ups, social events and online through social media. When 2020 came around, we even started to do live streaming, podcasts, and really embrace the whole virtual thing as a way to stay connected with our customers. Turns out I really enjoyed it and it turned into another path for my career.
• I left the SE role having won various internal awards, Presidents Club a couple times, coming darn close to Club a couple times, and in my final fiscal year, walking away from winning Club right before the end of the FY (no regrets) in order to pursue my next big thing.

Oct 2011 – Oct 2015 · 4 yrs

• Eventually, though, I found myself wanting to grow further and that’s how I ended up at F5. When I joined, F5 had a small footprint in British Columbia. Between myself and Daryl Montgomery, we took what was nearly greenfield and a brand that was fairly unknown and brought the F5 logo into a majority of the largest organizations in our territory. Combined with our company’s brand, we built incredible long term relationships built on our compounding trust and reputation over the years.