Mar 2020 – Mar 2021 · 1 yr · São Paulo, Brasil

• As Project Management Coordinator at FLWOW!, I implemented strategic and operational processes to support short- and long-term projects, ensuring quality deliverables within scope, time, and cost. I coordinated multiple projects across six core areas of Customer Experience, leading co-creation processes with clients and internal teams. Using design thinking, storytelling, and process mapping, I prioritized ideas and structured project phases to drive innovation. I also contributed to the evolution of CX methodologies, facilitated workshops on service design, and managed hiring for the project team. Additionally, I oversaw financial controls to optimize costs and ensured compliance with LGPD in the storage of project information.

May 2019 – Mar 2020 · 10 mos · Rio de Janeiro e Região, Brasil

• As Coordinator of Strategic Project Management at Petrobras, I managed a portfolio of 32 projects across Oil and Gas, Housing and Leasing, Logistics, and Environment. I led the creation of a PMO sponsored by senior leadership, implementing the PMI PMBOK framework and promoting Agile, Lean Six Sigma, and Scrum practices to enhance efficiency and productivity. My responsibilities included guiding project teams, ensuring quality assurance, and using tools like Microsoft Project, EPM, and CPA for monitoring. I also prepared strategic briefings for portfolio reviews, supporting leadership in decision-making, and assisted program managers in defining scope, milestones, budgets, and timelines for multiple releases.

Jul 2018 – Mar 2019 · 8 mos · Greater New York City Area

• As an Assistant Project Manager at the New York City Department of Education, I coordinated cross-division meetings with senior leadership to align practices and ensure coherence across projects. I managed the planning and execution of key initiatives, including CARP, New Teacher Week, Summer in the City, and the Bronx Teacher Leader Series, impacting thousands of educators and school leaders. I developed reports and resources to track progress, supported process improvements using PMBOK® standards, and enhanced efficiency through data-driven insights. Additionally, I leveraged advanced Excel and SPSS to analyze confidential data, creating visualizations that informed strategic decisions.

Sep 2017 – May 2018 · 8 mos · Washington D.C. Metro Area

• As a Project Associate at the World Bank, I conducted in-depth literature reviews and data analysis to support the evaluation of operations and knowledge products. I contributed to developing methodologies for assessing environmental and welfare outcomes of World Bank-financed investments and policy operations. My work included creating city case studies, designing surveys, and engaging with local communities and stakeholders to identify risks, process gaps, and opportunities for improvement. I also prepared materials for workshops, supported stakeholder engagement, and reviewed projects to ensure alignment with evolving economic and social conditions. Additionally, I traveled to Accra, Ghana, to assess how the World Bank leveraged its resources to strengthen urban resilience.

Sep 2017 – Dec 2017 · 3 mos · Greater New York City Area

• As a Human Rights Intern at the United Nations Office of the High Commissioner for Human Rights, I supported the preparation of statements and reports presented to the UN General Assembly (Third Committee). I conducted research on human rights issues, engaged with Member States and civil society, and contributed to the development of marketing strategies and risk compliance procedures. Additionally, I analyzed voting patterns on UN resolutions to inform strategic decision-making.

Feb 2017 – Aug 2017 · 6 mos · Cidade de Nova Iorque e Região, Estados Unidos

• As a US Finance Intern at YALDA (Youth Alliance for Leadership and Development in Africa), I analyzed operational and financial performance of projects to identify grant opportunities and supported the preparation of proposals for organizations such as the African Development Bank, UN-Habitat, the African Union, and the UN Economic Commission for Africa. I created marketing materials, researched funding opportunities, and developed strategies to strengthen partnerships. My role also included attending meetings at the United Nations Headquarters, supporting recruitment processes for new interns, and contributing to fundraising initiatives like YALDA’s Happy Hour and crowdfunding campaigns.

Sep 2016 – Sep 2017 · 1 yr · Cidade de Nova Iorque e Região, Estados Unidos

• As part of the Administrative Support Services team at New York University, I managed donor-related data and analyzed fundraising databases to support strategic engagement. I coordinated risk management processes, including engagement letters and donor continuance, and ensured accurate tracking of event RSVPs through data entry in ADVANCE. My role involved handling confidential information, reviewing financial reports, and analyzing accrual budgets from donors. Additionally, I organized logistics and provided on-site support for high-profile events such as the Board of Trustees Dinner, Pre-Commencement Dinner, and VIP Parents Reception.

Jul 2016 – Aug 2016 · 1 mo · Rio de Janeiro, Rio de Janeiro, Brazil

• As NOC Assistant for the Australian Delegation at the Rio 2016 Olympic and Paralympic Games, I coordinated transportation logistics for approximately 800 athletes and officials. I supervised a team of 16 drivers and managed scheduling for a fleet of vehicles, ensuring timely and efficient routes to Olympic facilities. My responsibilities included collecting transportation requests, maintaining accurate databases, and using Excel to optimize routes and guarantee punctuality.

Feb 2016 – Apr 2016 · 2 mos · Tulane Prevention Research Center

• As a Research and Development Intern at Tulane University’s Prevention Research Center, I supported a federally funded study examining how neighborhood environments influence health and physical activity. My responsibilities included collecting field data, observing outdoor physical activities across neighborhoods, and providing insights to assist policymakers in developing strategies to promote healthier communities.

May 2015 – Aug 2015 · 3 mos · Rio de Janeiro e Região, Brasil

• As a Summer Intern at the Rio de Janeiro City Operations Center (COR), I managed data collection projects, performed spatial analysis, and created maps using GIS software to support operational decision-making. I prepared weekly reports that helped the city respond quickly to events impacting daily operations and developed surveys to gather critical insights. My role involved collaborating with the Mayor’s office, participating in workshops on social and political issues, and engaging with international teams. I also worked in high-pressure environments, requiring adaptability and strong problem-solving skills.

Jan 2012 – Dec 2012 · 11 mos · Rio de Janeiro e Região, Brasil

• As a Research Assistant at NEPEC (Center for Studies and Research on Space and Culture), I analyzed the spatial distribution of synagogues in Rio de Janeiro’s metropolitan area and their cultural influence on the city’s urbanization process. I contributed to the article review committee, selecting papers for publication in the group’s international journal Espaço e Cultura. My work included writing academic papers on urbanization and Judaism, organizing weekly research meetings, and coordinating international conferences and symposiums.