Rahil Panwar

Program Manager

Udaipur, India1 yr 9 mos experience

Most Likely To Switch

Key Highlights

Proven track record in executing data-driven campaigns.
Expertise in optimizing user engagement through analytics.
Strong stakeholder management and team leadership skills.

Stackforce AI infers this person is a Marketing Technology expert with a strong focus on data analytics and customer engagement strategies.

Contact

Skills

Core Skills

Campaign StrategiesCustomer Relationship Management (crm)Data AnalyticsIt Business Analysis

Other Skills

Stakeholder ManagementTeam LeadershipMicrosoft Power BIStatistical ModelingSQLPython (Programming Language)Microsoft ExcelBusiness Analysis Planning & Monitoring

Experience

Kirana club

Program Manager - Campaign Analyst

Oct 2025 – Present · 5 mos · Bengaluru, Karnataka, India · On-site

As part of the Marketing & Growth team at Kirana Club, I work on executing retailer-focused campaigns, managing brand partnerships, and optimizing key in-app experiences to improve engagement on the platform. My role involves collaborating with FMCG partners, understanding retailer behavior, and driving initiatives that strengthen brand–retailer interactions.
🔹 Brand Campaigns & Partnerships
Manage brand campaigns for multiple FMCG partners on the Kirana Club platform.
Develop campaign assets such as brand profiles, banners, posts and retailer videos to support brand communication and visibility among retailers.
Conduct retailer surveys and interact directly with retailers to understand on-ground insights, product demand and campaign requirements.
Prepare campaign summaries, insights and closure presentations for partner campaigns.
🔹 Platform Growth & Experience
Own and manage the Deal Screen on the Kirana Club app, with responsibility for creative updates, layout decisions and merchandising of platform deals.
Work on optimizing key in-app growth surfaces such as the Exit Screen, identifying relevant communication and offers for users leaving the platform.
Collaborate with internal teams to improve the retailer ordering journey and campaign visibility within the app.
🔹 Retailer Engagement & Initiatives
Led retailer auditions for a platform-led retailer content initiative, interacting with retailers and coordinating brand-led video content.
Engage regularly with retailers to understand their requirements and incorporate feedback into campaign planning and platform initiatives.
🔹 Tools & Platforms
Mixpanel · WebEngage · D2R Campaign Manager

Customer Relationship Management (CRM)Stakeholder ManagementTeam LeadershipCampaign StrategiesMicrosoft Power BIStatistical Modeling+6

Cartesian consulting

Customer Success Manager

Apr 2025 – Oct 2025 · 6 mos · Bengaluru, Karnataka, India · Remote

As a Customer Success Manager, I partner with clients to design and execute data-driven, hyper-personalized campaigns that drive measurable business impact. My work focuses on enabling smarter engagement strategies, ensuring delivery excellence, and uncovering actionable insights through analytics.
🔹 Client Engagement & Campaign Management
Lead execution of multi-touch Customer Lifecycle Management (CLM) journeys, including campaign triggers, message capping, and cross-vertical automation for clients like Club Mahindra Holidays.
Built and executed end-to-end campaign strategies that doubled lead generation (+100%) and improved delivery efficiency by 15–20%.
Identified high-intent behavioral and predictive events, enhancing targeting accuracy and personalization to improve conversion rates.
🔹 Analytics & Reporting
Developed centralized campaign trackers, quota optimization frameworks, and performance dashboards to streamline planning and ensure delivery hygiene across verticals.
Created 7+ monthly health-check decks and ad-hoc analysis reports, ensuring data clarity and actionable insights for client decision-making.
Built a robust reporting framework covering customer-level, vertical-wise, and funnel analytics for deeper performance visibility.
🔹 Client Communication & Strategy
Delivered client-facing presentations, campaign response reports, and strategic recommendations, enabling real-time optimizations.
Managed stakeholder communications, MoMs, and follow-ups with professionalism and agility.

Customer Relationship Management (CRM)Data AnalyticsStakeholder ManagementTeam LeadershipCampaign Strategies

Vodafone idea limited

Business Analyst Intern

Apr 2024 – Jun 2024 · 2 mos · Mumbai, Maharashtra, India · On-site

During my internship at Vodafone Idea Limited (April 2024 - June 2024) as a Business Analysis Intern, I had the opportunity to work on critical projects that directly impacted the company's strategic initiatives. My primary responsibility was to develop a comprehensive dashboard using Google Looker Studio. This dashboard was designed to provide insightful analysis for four key product lines: Mobility, IoT, Fixed Line Devices (FLD), and Fixed Line Voice (FLV). By incorporating key performance indicators (KPIs) such as Gross Net, Base Churn, Net-Adds, and Revenue for Mobility and IoT, and Order Booking Value (OB), Commissioning, and Revenue for FLD and FLV, the dashboard became an essential tool for monitoring and improving performance across these products.
In addition to the dashboard development, I analyzed the top 1,000 strategic accounts across five product categories, focusing on KPIs like Revenue, OB, and Gross Net. This analysis helped in identifying emerging trends, challenges, and potential areas for optimization. Based on the insights derived, I provided actionable recommendations aimed at enhancing account management practices and driving revenue growth. My work not only facilitated data-driven decision-making but also contributed to the overall strategic goals of the company.

IT Business AnalysisMicrosoft ExcelBusiness Analysis Planning & MonitoringData Analytics