Tsveti Ianakova

Business Development Executive

Bulgaria19 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in driving sales growth in MEA region.
  • Strong background in client relationship management.
  • Proficient in data analytics for strategic decision-making.
Stackforce AI infers this person is a SaaS sales expert with a focus on client success and data-driven strategies.

Contact

Skills

Core Skills

SalesData AnalyticsAccount ManagementCustomer Service Management

Other Skills

CommunicationData QualityAnalytical SkillsCustomer ServiceManagementLeadershipTrainingMicrosoft ProjectMicrosoft ExcelMicrosoft WordResearchPowerPointSales ManagementTeam ManagementTeamwork

About

The core of my professional ethos is connecting customers with impactful outcomes, leveraging my experience in relationship management and client delivery. At Progress, my focus lies on expanding our footprint in the Middle East and Africa by crafting and executing growth strategies. With my expertise in communication and data analytics, I lead efforts to align our product offerings with regional market demands keeping our customers at the centre of everything I do.

Experience

Progress

3 roles

Senior Enterprise Account Manager//Qatar Territory Manager

Promoted

May 2025Present · 10 mos

Middle East and Africa Territory Manager

Oct 2024May 2025 · 7 mos

  • Design and implement strategies aiming at growing MEA regional revenue. Research and respond to regional client needs with Progress solutions to gain market relevant product positioning in the region. Recruit new and develop existing partner and customer relationships. Analyze sales and marketing data to identify new techniques and plan tactics to further boost revenue. Introduce new products and sales programs in the region and lead sales enablement with locally based partner organizations to help with adoption of new porducts and their positioning inline with the regional market demand.
CommunicationData QualityData AnalyticsAnalytical SkillsCustomer Service ManagementSales+1

Senior Channel Account Manager

Oct 2021Oct 2024 · 3 yrs

CommunicationData QualityAccount ManagementSales

Onprocess technology

3 roles

EMEA Account Manager

Jun 2020Oct 2021 · 1 yr 4 mos

CommunicationData QualityAccount Management

Client Success Manager

Promoted

Oct 2017Jun 2020 · 2 yrs 8 mos

CommunicationData QualityCustomer Service Management

Production Supervisor Cisco Logistics

Feb 2016Sep 2017 · 1 yr 7 mos

CommunicationData Quality

Logicpromo ltd.

Sales - Arab World

Dec 2012Aug 2015 · 2 yrs 8 mos · Sofia

Communication

Emirates

3 roles

Branch Manager

Sep 2007Apr 2009 · 1 yr 7 mos

Communication

Senior Leisure Travel Consultant

Aug 2006Aug 2007 · 1 yr

Communication

Customer Service Representative

Sep 2004Jul 2006 · 1 yr 10 mos

Communication

Free lance

Interpreter in Arabic language

Jun 2002Jun 2004 · 2 yrs · Sofia, Bulgaria

Education

Software University (SoftUni)

Computer Systems Networking

Oct 2022Dec 2022

PeopleCert

ITIL4 Certification — IT Service Industry

Aug 2021Oct 2021

International Business School

Master of Business Administration (MBA)

Jan 2014Jan 2016

Sofia University St. Kliment Ohridski

Master of Arts (MA) — Linguistics of translation

Jan 2000Jan 2002

Sofia University St. Kliment Ohridski

Bachelor of Arts (BA) — Arabic Language and Literature

Jan 1996Jan 2000

Software University (SoftUni)

Marketing Fundamentals

Jun 2025Present

Software University (SoftUni)

AI Fundamentals

Jan 2025Present

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