~Ashique Ahmed~® — Operations Associate
Dedicated customer service professional with over 5 years of experience in global customer handling across various communication mediums. I have a strong background in the healthcare industry, specializing in claims adjudication and team collaboration. Through effective management of escalations, refunds, and reconciliation processes, I ensure seamless claim investigations. I am committed to maintaining KPIs and have a proven track record of conducting thorough audits on claims to enhance operational efficiency. My passion for delivering exceptional service and my attention to detail help foster positive relationships with clients and stakeholders alike.
Stackforce AI infers this person is a Healthcare Customer Service Specialist with expertise in claims management and operational efficiency.
Location: Rajarhat, West Bengal, India
Experience: 5 yrs 11 mos
Skills
- Claims Adjudication
- Customer Service
Career Highlights
- Over 5 years of global customer service experience
- Expert in claims adjudication and operational efficiency
- Strong background in healthcare industry
Work Experience
Capgemini
Process Associate (3 yrs 9 mos)
Sunknowledge Services Inc.
Revenue Cycle Consultant (10 mos)
Concentrix
Customer Service Representative (1 yr 5 mos)
Education
Mcom at Indira Gandhi National Open University
Bachelor of Commerce - BCom at Umeshchandra College
