Jan 2018 – Feb 2025 · 7 yrs 1 mo · Chandigarh Area, India

• Successfully generated USD 3+ Million annual revenue from pivotal key accounts, showcasing my proficiency in nurturing and maximising client relationships.
• Diligently ensuring exceptional client experiences by maintaining a close eye on accounts, ensuring services/products consistently meet and exceed expectations while staying within budget constraints.
• Proficient in executing targeted lead generation initiatives, complementing inbound lead efforts through close collaboration with marketing teams and strategic partners.
• Identifying and capitalising on opportunities to maximize revenue by effectively implementing cross-selling, upselling, and renewal strategies.
• Committed to building in-depth knowledge of product functionalities, market positioning, competitive landscape.
• Proficient in converting sales targets into meaningful business objectives for the team, partners and creating comprehensive business plans tailored to individual partners, and steering their success in the market.
• Delivering impactful training sessions that equip partners with essential sales and services knowledge, enabling them to excel in their roles and contribute to business success.
• Crafting comprehensive partner marketing strategies and organizing engaging events, driving brand visibility and fostering successful partnerships.
• Passionate about continuously staying updated on evolving business trends and industry shifts, enabling informed decisions and proactive adaptation.

Sep 2016 – Dec 2017 · 1 yr 3 mos · Chandigarh Area, India

• Proficient in market research to identify emerging markets, growth areas, industry trends, potential customers, strategic partnerships, and innovative products/services for strategic business expansion.
• Possesses the ability to see the broader organizational picture, setting clear aims and objectives to drive business development and improvement aligned with the company's vision.
• Skilled in developing policies aligned with strategic objectives and implementing efficient processes to optimize organizational productivity and effectiveness.
• Designing strategies that boost customer retention and ensure maximum satisfaction, fostering lasting customer relationships.
• Successfully managed a portfolio of 30+ accounts, driving an outstanding fourfold increase in annual company revenue through strategic planning and execution.
• Proficient in overseeing seamless implementation of technology solutions, leveraging tech advancements to enhance operational efficiency and productivity.
• Adept at managing contracts and cultivating strong relationships with customers, vendors, partners, and stakeholders, ensuring mutually beneficial collaborations..
• Skilled at evaluating risks and leading quality assurance efforts to maintain high standards and drive optimal outcomes.

May 2016 – Aug 2016 · 3 mos · mohali

• Identifying and mapping use cases for the products/services.
• Providing regular feedback to senior management about marketplace and competitor activity.
• Developing effective working relationships with customers through meetings and identifying and obtaining further sales and business development opportunities.
• Taking requirements from clients and preparing SRS as per clients for various technologies (PHP, WordPress, Magento, .Digital Marketing,CRM etc.)
• Developing Quotes, Plan, Proposals.

Jul 2015 – Mar 2016 · 8 mos · Chandigarh Area, India

• Pursuing New Business Avenues and Cultivating Relationships.
• Creating Impactful Presentations.
• Strategic Communication of Product Advancements.
• Project Leadership and Oversight.
• Effective Report Writing and Insights.