Katie Henry

Recruiter

Phoenix, Arizona, United States12 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in recruiting and talent acquisition.
Proven track record in employee engagement initiatives.
Strong leadership in managing large teams.

Stackforce AI infers this person is a Senior Recruiter with extensive experience in talent management and employee engagement within the B2C sector.

Contact

Skills

Core Skills

RecruitingCustomer ExperiencePeople ManagementProject ManagementCustomer Service

Other Skills

Microsoft OfficePublic SpeakingMicrosoft ExcelCommunicationSocial MediaStrategic PlanningLeadershipSocial NetworkingWritten CommunicationTeam BuildingTime ManagementMentoringPeer DevelopmentEvent PlanningTraining

About

I am actively recruiting for the following opportunities: Area Manager (Iowa) - https://amazon.jobs/en/jobs/3041932 Area Manager (Minnesota) - https://amazon.jobs/en/jobs/3041941 Area Manager (Nebraska) - https://amazon.jobs/en/jobs/3041931 Area Manger (North and South Dakota) - https://amazon.jobs/en/jobs/3048885 Area Manager (Wisconsin) - https://amazon.jobs/en/jobs/3048904/ Automation Engineer Internship (Summer 2026): https://amazon.jobs/en/jobs/3180154/ If you have interest in opportunities at Amazon outside of those linked, please apply to the role at www.amazon.jobs!

Experience

12 yrs 11 mos

Total Experience

2 yrs 4 mos

Average Tenure

9 yrs 11 mos

Current Experience

Amazon

6 roles

Senior Recruiter

Dec 2022 – Present · 3 yrs 5 mos

Recruiting

University Operations Sourcing Recruiter

Aug 2020 – Dec 2022 · 2 yrs 4 mos

Customer ServiceMicrosoft OfficePublic SpeakingMicrosoft ExcelRecruitingCustomer Experience+11

Learning Manager

Promoted

Jun 2019 – Aug 2020 · 1 yr 2 mos

Responsible for the performance of two Level 4 Learning Coordinators and seven Tier 3 Learning Trainers
Created Network Standard Process Training Material for all Softlines sites
Rolled out Associate Engagement and Recognition Program to network and facilitated weekly compliance calls for 27 sites
Created Associate Engagement/Recognition Program testimonial video presented at 2019 Network GM Conference
Responsible for the onboarding and learning curve process of 30 Area Managers, 7 Operations Managers, and 2 Pathways/Military Pathways Operations Managers
Responsible for calendar management of new Manager touch base points with Senior Leadership
Organized Peak 2019 onboarding of 866 associates
Represented Amazon at the Arizona State University WPC College of Business Career Fair
Participated in 3 Area Manager Hiring Pods – Interviewing 15 Area Manager candidates
Sourced and Interviewed 35 Candidates for Seasonal Learning Trainer positions
Sourced and Interviewed 20 Candidates for Learning Trainer position
Sourced and Interviewed 3 Candidates for Seasonal Learning Coordinator positions
Responsible for two Tier 1 to Tier 3 Learning promotions
Organized COVID-19 onboarding 3,618 associates
Conducted monthly development 1:1s with 9 Direct Reports

People ManagementCustomer ServiceMicrosoft OfficePublic SpeakingMicrosoft ExcelEvent Planning+9

Area Manager II

Jan 2018 – Jun 2019 · 1 yr 5 mos

Managed teams of 50+ associates on a daily basis
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
Proactively identify and lead process improvement initiatives
Participated in a Pack Kaizen in which I managed a team of 6 associates redesigning Pack Stations to improve the pack process

People ManagementCustomer ServiceMicrosoft OfficePublic SpeakingMicrosoft ExcelCommunication+7

Area Manager I

Jun 2017 – Jan 2018 · 7 mos

Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives
Partner with other Area Managers to balance labor ensuring that the team is operating a balanced and efficient shift while meeting all shift goals
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
Proactively identify and lead process improvement initiatives
Participated in a week long Central Flow class managing work flow for buildings across the Amazon network

People ManagementCustomer ServiceMicrosoft OfficePublic SpeakingMicrosoft ExcelCommunication+7

Area Manager I

Jun 2016 – Jun 2017 · 1 yr

Led a team of 100+ associates by performance managing safety, quality, and productivity
Executed process improvement initiatives by gathering data and testing more efficient techniques
Reviewed the work forecasts and determined productivity requirements to meet daily building goals
Managed team with top pack units per hour rates across 4 cohorts

People ManagementCustomer ServiceMicrosoft OfficePublic SpeakingMicrosoft ExcelCommunication+7

Aerotek

Internship

Jan 2016 – May 2016 · 4 mos · Tempe, AZ

Developed a deep understanding of the skill sets that the Recruiter, Business Operations Associate and Payroll roles possessed
Shadowed employees in Recruiting, Business Operations and Payroll
Assisted with day to day tasks in each role
Updated potential applicant database to promote productive search strings for Recruiters

Microsoft OfficeCommunicationTeam BuildingTime Management

Crush boutique

Sales Associate

Jun 2015 – May 2016 · 11 mos · Scottsdale, AZ

Proactively acknowledged, greeted and assisted customers in the store
Offered customers with exemplary and timely service
Provided accurate product information
Merchandised, stocked and replenished the selling floor constantly
Helped set up online store by adding merchandise and promoting the website

Customer ServiceCustomer ExperienceCommunicationSocial MediaSocial NetworkingTeam Building+1

Zinburger wine and burger bar

Hostess/Social Media Coordinator

Oct 2014 – May 2016 · 1 yr 7 mos · Gilbert, AZ

Controlled restaurant flow while providing excellent customer service
Assisted in training new hires during busy opening of new restaurant
Managed Social Media websites with daily posts to 500-6,000 followers

Customer ServiceCustomer ExperienceCommunicationSocial MediaLeadershipSocial Networking+3

Bravo brio restaurant group

Hostess

Jan 2014 – Oct 2014 · 9 mos · Scottsdale, AZ

Provided highest quality of customer service by making seating arrangements and booking reservations
Coordinated with other staff members prior to guest’s experience to ensure the best service to guests

Customer ServiceCustomer ExperienceCommunicationLeadershipTeam BuildingTime Management+1