Feb 2022 – Aug 2022 · 6 mos · Chennai, Tamil Nadu, India

• I was accountable for:
• Leading and managing a team of 40+ professionals across sales, customer service, and marketing functions.
• Overseeing all aspects of business operations, including sales strategy development, execution, and performance management.
• Directing sales efforts across retail, enterprise, and SMB segments, achieving revenue targets and market expansion goals.
• Developing and implementing VAS strategies to enhance service offerings and customer satisfaction.

Jul 2016 – Feb 2022 · 5 yrs 7 mos · Greater Chennai Area

• State Key Account Manager Strategic & Large – CSG - BFSI
• Selling entire enterprise product portfolio of Jio
• Providing Pan-India connectivity through Jio network for large scale businesses
• Championed a 2000 location Pan-India connectivity project for a bank
• Offering cost efficient, tailor made solutions for clients with clear understanding of their business problems and budget
• Selling data & digital products and helping clients migrate to advanced data-based technology
• Jul 16’ to May 19 – Launch phase
• Part of the launch phase of world’s largest startup - Jio
• Introduced and sold futuristic Jio products to 75+ Enterprises
• Managed and trained field sales team to build revenue
• Successfully conducted service desk & sales acquisition desks at 500+ locations across India for major enterprises
• Spearheaded project for connecting key IT parks with Jio infrastructure

Jan 2015 – Jul 2016 · 1 yr 6 mos · Greater Chennai Area

• Successfully delivered mobile app based FMCG Brand visibility monitoring solution - design, development and implementation
• Implemented sales beat solution for magazine industry
• First for TN - developed a subscription based audio & animated book on Android & iOS platform
• First DYI App - developed and implemented white labeled app for Coaching Centre & Competition Exam Institutes

May 2013 – Dec 2014 · 1 yr 7 mos · Greater Chennai Area

• (Mobile Apps, SMS, IVR, Mobile Platform Solution)
• Mobile Apps, SMS, IVR, Mobile Platform Solution
• New business development – including large government deals, and revenue generation from existing businesses
• Developed and built revenue streams, with an individual revenue target
• Created and executed the sales plan to include direct and indirect sales channels
• Built long term client relationship with large enterprise clients, in turn achieving business target
• Assisted enterprise clients in developing go to market Strategy
• Ensured smooth process and implementation by deploying right technical resources at the appropriate time

Oct 2010 – May 2013 · 2 yrs 7 mos

• Awarded Best in Sales – 2011
• Revenue target achieved – INR 300 million
• Grew up the ladder from Assistant Manager to South Regional Head
• Handled sales, support, operations, product, enabling functions and service teams
• Managed end to end customer lifecycle – from On boarding to retaining the business
• Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share
• Generate business from existing and new customers with relevant and deep domain knowledge of the verticals
• Handled a team of 86 members, with 15 direct reportees

Feb 2010 – Oct 2010 · 8 mos · Chidambaram, Tamil Nadu, India

• Sales Training for agents and sales team on product & process
• Handled lead generation, agent recruitment, achieving the targets through agents and sales team
• Achieved branch target in application numbers & premium collected
• Worked with 8-member sales team
• Customer visit along with the agents and with sales team, to ensure closure of the deal

Jan 2008 – Sep 2009 · 1 yr 8 mos · Chennai

• Managed Vodafone Account - Chennai & RoTN
• 3 new products launched
• Achieved target in revenue CRBT and subscription pack revenues
• Achieved revenue targets through segmented promotional plans, content suggestions, data analysis, scripts to ensure maximum conversions
• Promotions, Prepaid / Post-paid applications U&R, 888 IVR
• Handled a 3-member team

Apr 2004 – Jan 2008 · 3 yrs 9 mos

• Cross Selling Mobiles to SME’s, assigned accounts churn analysis, controlling the churn under Budgets
• Voluntary & Involuntary churn management
• Field retention activity – through retention Agency (8 Member Team)
• Visiting the customers for retentions & conducting service camps for individual customers as well as corporate customers