Divyanshi Seth — Project Manager

Communication Expert | Market Research Professional Dynamic and results-driven professional with 3 years of experience in the BPO industry, specializing in communication. With exceptional interpersonal and verbal skills, I consistently deliver outstanding customer service and foster positive client relationships. My ability to effectively communicate complex ideas and empathize with customers has proven instrumental in resolving challenges in fast-paced and high-pressure environments. Key skills include excellent verbal and written communication, active listening, problem-solving, customer relationship management, multitasking, and team collaboration. I have received consistent positive feedback from customers for my ability to empathize, actively listen, and provide personalized solutions. In my previous role as a BPO Customer Support Specialist and also indulge in sales in Company, I engaged with customers via phone and addressing inquiries and ensuring prompt resolution. I collaborated with cross-functional teams to provide a seamless customer experience and developed in-depth knowledge of products and services. Additionally, I assisted new team members during their onboarding process and shared best practices.

Stackforce AI infers this person is a Customer Service and Market Research Specialist with a focus on B2B communication.

Location: Lucknow, Uttar Pradesh, India

Experience: 2 yrs 2 mos