Greg Brisendine

CEO

Palm Springs, California, United States28 yrs 2 mos experience

Highly Stable

Key Highlights

Expert in leadership development and coaching.
Proven track record in performance management.
Skilled in designing impactful training programs.

Stackforce AI infers this person is a Learning and Development expert specializing in organizational growth and performance improvement.

Contact

Skills

Core Skills

LeadershipCoachingCustomer SupportTraining And DevelopmentQuality ManagementLearning ManagementPerformance MeasurementBusiness Process ManagementLearning MeasurementBusiness ImpactOperations ManagementCustomer Satisfaction

Other Skills

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingExecutive CoachingBusiness ProcessChange ManagementPerformance ManagementProcess AnalysisQuality (ISO 9000, Six Sigma)Strategic ConsultingOnboardingTeam BuildingProgram ManagementE-Learning

About

I've had a lot of successes in my career, but ask me about the mistakes; the learning was better. Individual learning is how people grow within an organization and organizational learning is how an organization evolves. Every role I've had has allowed me to learn and to facilitate learning for others. Specialties: leadership, learning, strategy, change management, performance management, process analysis, Quality (ISO 9000, Six Sigma), communications, public speaking

Experience

Insight experience

Leadership Facilitator and Consultant

May 2025 – Present · 10 mos

Designing and delivering simulation-based leadership development with a team of amazingly brilliant leadership professionals.

Greg brisendine coaching & consulting

Coach and Consultant

Mar 2023 – Present · 3 yrs · Palm Springs, California, United States · Remote

I work with business professionals to accelerate their career goals.
I offer workshops for people planning for their purpose in retirement.

Amazon

3 roles

Sr. Manager, Leader Development

Mar 2021 – Feb 2023 · 1 yr 11 mos

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingExecutive CoachingCoaching+1

Sr. Manager in Customer Services Operations

Mar 2019 – Mar 2021 · 2 yrs

Customer SupportCommunicationTraining and Development (HR)Organization SkillsProblem SolvingCoaching

Sr. Manager in Learning, Quality, and Content

Jun 2016 – Mar 2019 · 2 yrs 9 mos

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingTraining and DevelopmentQuality Management

Vertafore

Director of Learning, Documentation & Quality

Jan 2013 – Jun 2016 · 3 yrs 5 mos · Bothell, WA

My team of Learning Consultants, Content Specialists, Technical Writers and Quality Analysts work to enable the adoption of Vertafore's products and processes.

Customer SupportCommunicationTraining and Development (HR)Organization SkillsProblem SolvingLearning Management+1

Intrepid learning solutions

4 roles

Performance Measurement Consultant

May 2010 – Jan 2013 · 2 yrs 8 mos

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingBusiness ProcessPerformance Measurement+1

Director, Measurement & Business Impact

Sep 2008 – Oct 2008 · 1 mo

Responsible for the creation and implementation of Intrepid's learning measurement strategy, including working directly with clients in order to link their learning initiatives with their organization key performance indicators. (back in this role briefly)

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingLearning MeasurementBusiness Impact

Director of Operations

Feb 2007 – Sep 2008 · 1 yr 7 mos

Director for a learning production team including Instructional Designers, Media Developers and Testers, and Learning Consultants.
Additionally responsible for helping Intrepid clients link their training results with their organization objectives and key performance indicators. Additionally responsible for business process re-design internally at Intrepid.

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingOperations ManagementBusiness Process Management

Director for Business Impact & Measurement

Oct 2005 – Feb 2007 · 1 yr 4 mos

Responsible for the creation and implementation of Intrepid's learning measurement strategy, including working directly with clients in order to link their learning initiatives with their organization key performance indicators.

CommunicationTraining and Development (HR)Organization SkillsProblem SolvingLearning MeasurementBusiness Impact

At&t wireless

2 roles

Director, Customer Services Quality

Mar 2004 – Sep 2005 · 1 yr 6 mos

Responsible for implementing customer satisfaction strategies across 30 - 40 call centers in the US, Canada and India. Key projects included internal call monitoring strategy and customer satisfaction surveying.

Customer SupportOrganization SkillsBusiness ProcessCustomer SatisfactionQuality Management

Director, Customer Services Quality

Jan 2001 – Jan 2004 · 3 yrs

Customer SupportBusiness ProcessCustomer SatisfactionQuality Management

Northwest high tech career expo

Regional Vice-President

Mar 1998 – Jan 2001 · 2 yrs 10 mos

Producer of the 2nd largest technical recruitment event in the United States during the dot com boom. Responsible for booth sales, client relationship management, sales management, marketing and operations.