Gaurav Patel

CEO

Rajkot, Gujarat, India4 yrs 1 mo experience

Highly StableAI Enabled

Key Highlights

Successfully exited two AI-driven startups.
Built a leading AI customer support platform.
Transformed cold outreach into personalized engagement.

Stackforce AI infers this person is a SaaS entrepreneur with expertise in AI-driven solutions and customer engagement.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Product ManagementCustomer ServiceCapital RaisingAi IntegrationBusiness StrategyEntrepreneurshipSoftware DevelopmentAi Development

Other Skills

AutomationSearch Engine Optimization (SEO)LeadershipStart-up ConsultingEarly-Stage StartupsSoftware as a Service (SaaS)Business DevelopmentData Analysis

About

I started my journey writing code in a small room — no fancy setup, no big plans. Just curiosity. That curiosity turned into thirstyDevs, my first venture.We built 100+ apps and software solutions that powered startups and enterprises worldwide. But somewhere along the way, I realized — building for others wasn’t enough. I wanted to build something that could scale beyond services. That’s when Desku.io was born — an AI SaaS customer support platform helping businesses connect with customers through AI, automation, and human empathy. Meanwhile i also founded Outboundly.ai, an AI-powered outreach platform making cold emails feel warm again. Both journeys were intense — filled with late nights, experiments, and lessons that shaped who I am today.And I’m grateful to say I’ve successfully exited from both Desku and Outboundly. Now, I’m onto my next chapter — building in the AI space again. This time, the goal is bigger:To create AI Solutions that genuinely help businesses grow, not just automate. I’m still driven by the same force that started it all — curiosity. Only now, it’s backed by experience, conviction, and a vision to shape what’s next. Always learning. Always building. ⚙️ What I’m Working On NextExploring AI’s role in transforming business workflows. Building Solutions that combine intelligence with empathy. Helping early-stage founders on SaaS, product, and scale. 📫 Let’s ConnectIf you’re building in AI, SaaS, or automation, I’d love to connect.

Experience

4 yrs 1 mo

Total Experience

4 yrs 1 mo

Average Tenure

4 yrs 1 mo

Current Experience

Desku - ai customer service software

2 roles

Chief Development Officer (CDO) — Desku (Acquired by Hosted.com)

Promoted

Sep 2025 – Present · 7 mos

Every acquisition marks an end for some — but for me, it’s a new beginning.
After Desku’s acquisition by Hosted.com, my role evolved from building a product to shaping its future on a global stage.
As Chief Development Officer, I’m now focused on one mission:
To build AI that feels human — and helps businesses deliver support that feels effortless.
I lead Desku’s product and innovation roadmap — pushing boundaries in AI, personalization, and automation, while ensuring empathy stays at the core of every interaction.
With Hosted.com’s global infrastructure behind us, we’re scaling Desku faster and smarter — turning customer support into a true competitive advantage for businesses worldwide.
Still driven by the same curiosity that started it all — just building at a much bigger scale now.

Artificial Intelligence (AI)AutomationProduct Management

Chief Everything Officer

Mar 2022 – Sep 2025 · 3 yrs 6 mos

At Desku, I led the vision, product, and technology roadmap — turning an idea into one of the leading AI-powered customer support platforms for startups and growing businesses.
From a simple goal of making customer service effortless, we built Desku into a SaaS platform used by thousands globally, helping teams scale support through AI, automation, and human touch.
My focus was on:
Driving product strategy and innovation from concept to launch.
Leading a cross-functional team of engineers, designers, and marketers.
Integrating AI and conversational intelligence to improve user experience.
Building a scalable architecture that could support enterprise-grade operations.
Setting a culture of execution, curiosity, and constant learning.
The journey ended with a successful exit, but the mission continues — to keep building products that make technology invisible and impact undeniable.

Capital RaisingSearch Engine Optimization (SEO)Product Management

Outboundly ai

Founder — Outboundly.ai (Acquired / Successfully Exited)

Jan 2024 – Sep 2025 · 1 yr 8 mos · Rajkot, Gujarat, India · On-site

I launched Outboundly.ai with one simple idea—what if cold outreach didn’t feel cold?
We built an AI-driven platform that transforms impersonal email blasts into personalized conversations at scale.
Outboundly
As Founder & Product Lead, I steered product vision, led go-to-market strategy, and scaled outreach tools to serve sales teams, agencies and founders alike.
Every sprint, we asked: can this message feel human? Can this automation scale without feeling robotic?
The result: we achieved a meaningful exit. Now I’m applying those lessons to build the next big thing in the AI-business space.
The journey ended with a successful exit, but the lessons — about product, timing, and people — continue to shape how I build today.

Thirstydevs infotech

CEO & Co-Founder

May 2015 – Present · 10 yrs 11 mos · Rajkot, Gujarat, India · On-site

It all started in a 100-sqft office, just me and my CTO, Darshan — two people, one laptop, and a lot of caffeine.
We didn’t have funding, connections, or a safety net — just belief.
We built, failed, rebuilt, and somehow kept showing up.
Over time, that tiny room grew into a team of 35+ engineers, building hundreds of apps and software solutions for clients across the world.
We came close to bankruptcy three times — and bounced back every single time. Those moments taught us more than any book or MBA ever could.
thirstyDevs became profitable, and when I started Desku, I took a step back to build something new.
Now, after successfully exiting Desku, I’m back — resuming my role at thirstyDevs with more experience, more scars, and a much bigger vision.

Business StrategyCustomer ServiceEntrepreneurship