Ella Tomkins

Operations Associate

Auckland, Auckland, New Zealand3 yrs 3 mos experience

Key Highlights

Passionate about creating people-focused workplaces.
Expert in translating research into practical solutions.
Strong background in organizational psychology.

Stackforce AI infers this person is a Human Resources and Organizational Development professional focused on employee engagement and analytics.

Contact

Skills

Core Skills

Organizational DevelopmentLeadershipCommunity Outreach

Other Skills

InterviewingConflict ResolutionAnalytical SkillsSchedulingProblem SolvingManagementCommunicationOrganization SkillsTime ManagementTeam LeadershipPublic SpeakingResearch SkillsMicrosoft Office

About

I’m an emerging organisational development and people-focused professional passionate about creating workplaces where people and performance thrive together. With a background in organisational psychology and experience across HR, learning and development, and employee engagement, I enjoy translating research and data into practical solutions that make work more meaningful and effective. At Serko, I’ve been leading a project to identify pain points and design AI-driven process improvements, while also supporting initiatives in learning, leadership, and employee experience. My academic foundation in psychology and sociology, paired with hands-on experience in people-focused roles, has shaped my interest in how organisational systems, leadership, and culture influence wellbeing and engagement. I bring curiosity, empathy, and a structured approach to understanding what makes teams work well — and how they can work even better. I’m particularly interested in opportunities that combine people analytics, organisational development, and strategy to create lasting, human-centred change.

Experience

3 yrs 3 mos

Total Experience

2 yrs 9 mos

Average Tenure

6 mos

Current Experience

New zealand cricket

People & Culture Coordinator

Nov 2025 – Present · 6 mos

Serko

Organisational Development Intern

Sep 2025 – Nov 2025 · 2 mos · Auckland, New Zealand

Leading a project to identify pain points, and design AI-driven solutions, including piloting a use case.
Shadowing and supporting PPC/HR functions across learning, development, and employee engagement.
Collaborating with stakeholders to document practices and recommend improvements to HR efficiency.

Organizational DevelopmentInterviewing

Independent family

Domestic Affairs Manager

Mar 2024 – Aug 2025 · 1 yr 5 mos · Auckland, New Zealand · On-site

Managed daily schedules, coordinated activities, and maintained a structured environment for children, ensuring smooth day-to-day operations.
Provided logistical support, including booking appointments and organizing events, developing excellent planning and coordination skills.
Maintained household organization, streamlining processes to enhance efficiency.

Mcdaniel college

2 roles

Head Resident Assistant

Aug 2021 – May 2023 · 1 yr 9 mos · Westminster, Maryland, United States

Supported 40 residents and 8 staff members with information, emotional support, and guidance.
Created multiple informational bulletin boards specific to themes throughout the year.
Completed duty rounds involving checking designated campus areas and responding to campus issues.
Flexible to change and adapted my schedule as needed.
Coordinated everyone’s schedules and created a duty schedule for a staff of 9.

LeadershipConflict Resolution

Peer Tutor

Aug 2020 – May 2023 · 2 yrs 9 mos · Westminster, Maryland, United States

Supported other students with papers, editing, brainstorming, and building on skills.
Created a comfortable environment and guided students to complete their session goals.
Collaborated with the outreach committee that involved creating community bonds.
Autonomously conducted work when appointments were not scheduled.

Community OutreachAnalytical Skills