Sai Rakesh Yadav

Business Development Executive

Delhi, India2 yrs 10 mos experience

Highly Stable

Key Highlights

Proven expertise in key account management.
Strong background in operations and marketing management.
Skilled in client relationship building and revenue growth.

Stackforce AI infers this person is a Logistics and Operations Management professional with a focus on B2B client relationships.

Contact

Skills

Core Skills

Key Account Relationship BuildingClient Relationship ManagementMarketing Management

Other Skills

CommunicationAnalytical SkillsCo-ordinationMonitoringNetworkingInterpersonalPresentationTarget OrientationCustomer orientationPositive outlookFreightConflict ResolutionFinancial AnalysisStrategic ThinkingTime Management

About

I'm Sai Rakesh, and I have completed my Post Graduate in Diploma Management (PGDM) with specializations in Operations Management and Marketing Management from IIAM Vizag B-School. I am currently working in TCI FREIGHT as an Executive - Key Accounts Manager in the Delhi region. Upon reviewing my profile, you believe , and in fact, I relish them. I am constantly seeking new challenges that will push me to be my best.

Experience

Tci group (transport corporation of india limited)

2 roles

Key Account Manager

Promoted

Jun 2025 – Present · 10 mos · On-site

I'm Sai rakesh Yadav B_ proud to say that I'm working in TCIL as Key accounts manager in handling our Major clients and their businesses on Pan India level.
A KAM in TCI will be responsible for managing, growing, and retaining relationships with large or strategic clients (key accounts)& Specific responsibilities include:
1. Account Strategy & Planning :
🌟Develop individual account plans (for each key account) that map out revenue targets, service parameters, profitability, growth opportunities, and risk mitigation.
Understand each key client’s business model, supply chain needs; anticipate future requirements.
🌟Align company’s offerings (warehousing etc.) to clients’ needs; customize solutions if needed.
2. Client Relationship Management :
🌟Maintain strong, long‐term relationships.
🌟Ensure client satisfaction, prompt resolution of complaints.
3. Revenue Growth & Business Development :
🌟Upsell / cross‐sell additional transport/logistics / value‐added services to existing clients.
🌟Identify new business opportunities within key accounts. Expand service lines.
🌟Participate in tenders, Negotiate contracts, pricing terms.
4. Operational Coordination & Delivery Oversight :
🌟Coordinate with operations, dispatch, fleet, Transhipment, to ensure smooth service delivery.
🌟Monitor on‐time pickups / deliveries, safety, compliance.
🌟Ensure contracts / SLAs are honoured.
5. Financials & Payment / Collection / Billing :
🌟Ensure proper invoicing, timely billing. Monitor payments from clients, follow up on receivables.
🌟Manage credit terms, reduce overdue amounts.
6. Monitoring, Reporting & Improvement :
🌟Track performance against SLAs / KPIs. Generate periodic reports / MIS for customers.
🌟Analyze data & propose improvements.
7. Risk Management :
🌟Identify risks in servicing an account (operational, financial, delivery). Plan for mitigation.
🌟Ensure compliance with safety, environmental, regulatory norms for transportation.
8. Market & Competitive Intelligence.

Key Account Relationship BuildingCommunicationAnalytical SkillsCo-ordinationMonitoringNetworking+25

Business Development Officer

Jun 2023 – Jun 2025 · 2 yrs · On-site

This is Rakesh yadav and proud to say that I'm working in TCI FREIGHT. I strongly believe in myself that I can give my best to the growth of the organization

MarketingMarketing Management