Niharika S N — Associate Consultant

Hi there! My name is Niharika SN. I work extensively on Zendesk Suite of products including Support, Guide, Messaging, AI agents, WFM, AI solutions and Explore. I also have hands-on experience with SQL queries, Python scripting and API integrations along with advanced configuration to meet unique business requirements. I believe that exceptional customer service is a key differentiator for any business. My journey in the tech and cx space has given me a deep understanding of the challenges large organizations face in scaling their support. I'm passionate about partnering with clients to turn those challenges into opportunities for growth and efficiency. I thrive on diving deep into a client's specific needs, whether it's optimizing workflows, implementing new features, or providing strategic advice to enhance their Zendesk platform. Over my career, I've had the privilege of working with a diverse range of clients globally, such as retail, healthcare, fintech, banking, IT sector, trading, saas based, gaming industries.

Stackforce AI infers this person is a SaaS expert specializing in customer experience and data analytics.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 3 mos