Nov 2021 – Mar 2023 · 1 yr 4 mos · Houston, TX

• Key Accomplishments:
• Turned company around after Covid epidemic.
• Provided roadmap for strategic mergers and acquisitions.
• Implemented strategic initiatives that drove profitability, operational efficiency, and organizational alignment.
• Mentored and developed leaders within the company, fostering a culture of collaboration and growth.

Jan 2018 – Jan 2020 · 2 yrs · Beaverton, Oregon, United States

• Led a team of 105 FTEs, with 10 direct reports, and 1000+ contractors through the integration of Quiktrak into the greater Bureau Veritas North America (BVNA) organization after acquisition. This included full P&L responsibility for a $28M business.
• Provided domestic and international vision for future, consulting with all departments within Quiktrak organization.
• Maintained 6%+ organic growth during this period, increasing profit from 10% to 17.4% within 10-month period.
• Determined strategic technology objectives to drive future of organization and recruited Project Manager to transition to Agile development methodology
• Implemented Google SPRINT process to organization to focus technology initiatives, while serving as the primary driver of new business through new vertical markets.
• Kept organization profitable throughout COVID-19 pandemic with successful transition plan and no employee furloughs necessary.

Jan 2014 – Jan 2018 · 4 yrs · Beaverton, Oregon, United States

• Led a team of 6 direct reports that defined and executed client experience strategy. This included strategic management and consultation of all audit service and licensing client relationships and managing a $17M budget with full P&L responsibility.
• Identified new markets, products and continued global expansion that led to the successful acquisition of the company by BVNA.
• Led a globally dispersed team that achieved 21.6% aggregate growth during that 4-year period, penetrating 30+ countries.
• Consulted with clients and collaborated with technical team, leading to creation of dealer self audit, development of dealer services, and electronic auditing
• Introduced opportunities for BV GSIT in France, Mexico, China, Russia, South Africa, Argentina, Europe, and Brazil.
• Led team in process development and preparation of ISO 27001:2013 certification and achieved ISO 9001:2015 certification.
• Identified opportunity in Australia, developed business plan, recruited team and opened operations in Australia.

Jan 2000 – Jan 2014 · 14 yrs · Beaverton, Oregon, United States

• Led a team of 28, with 2 direct reports, that formed global strategic partnerships with Bureau Veritas, SGS, Sword-Apak to transition company away from services to technology, dramatically increasing profitability. This included managing a $10M budget.
• Assumed responsibility of global sales to revitalize and re-establish presence in the floorplan audit industry.
• Identified and introduced services to new industry, resulting in $1M+ in new revenue within 10 months.
• Established, expanded, and oversaw business operations across 14 countries in Europe, including sales and new client generation, marketing, technology, staffing and training, and billing and accounting processes.
• Generated $1.1M in revenue in FY11, achieving 72% gross margin and 40.5% operating income.
• Member of Executive Team tasked with shaping immediate and long-term strategy and mentoring junior executives and managers.